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Modem problem

Posted: Sat Jan 31, 2015 12:54 pm
by CableDude
Motorola Surfboard 5101 cable modem. (I know it is an old Docsis 2 modem)

Everytime I go to http://192.168.100.1/ and click on "Logs" the connection drops.

Signals

Downstream Value
Frequency 693000000 Hz
Signal To Noise Ratio 36.9 dB
Power Level -0.7 dBmV

Upstream Value
Channel ID 3
Frequency 32000000 Hz
Power 54.0 dBmV


It is connected with a splitter (110 dB EMI) from the wall. 1 3.5 dB to the cable box the other to the Modem. Also using a WRT54GL Router.

Posted: Sun Feb 01, 2015 11:09 am
by RaisinCain
Have you tried resetting the modem and letting it pull the configuration file back down from your ISP?

Posted: Wed Feb 04, 2015 3:24 am
by KEiGHT
http://192.168.100.1/ or http://192.168.1.100/ ?
Are you sure your country is listed correctly in router? check that too !

Posted: Thu Feb 05, 2015 8:32 am
by CableDude
RaisinCain wrote:Have you tried resetting the modem and letting it pull the configuration file back down from your ISP?
Sounds dangerous. (just kidding :) )

I may try directly plugging the modem into the pc and see if that makes a difference. I'm more interested in getting that upstream Power level down (on my own).

Posted: Thu Feb 05, 2015 8:35 am
by CableDude
KEiGHT wrote:http://192.168.100.1/ or http://192.168.1.100/ ?
Are you sure your country is listed correctly in router? check that too !
ya that's right

Posted: Mon Feb 09, 2015 2:59 pm
by Philip
If you really want to tackle that upstream power, you may want to replace the splitter with a tap ? --> http://www.speedguide.net/faq/what-is-t ... -and-a-425

Posted: Fri Feb 13, 2015 7:24 pm
by CableDude
Philip wrote:If you really want to tackle that upstream power, you may want to replace the splitter with a tap ? --> http://www.speedguide.net/faq/what-is-t ... -and-a-425
Something to consider, thanks.

Posted: Mon Feb 16, 2015 7:20 pm
by CableDude
Power level has gone down on its own. Must be that - degree weather. :eek: Now clicking on "help" also causes disconnects. :eek:

Posted: Tue Jul 07, 2015 5:08 am
by IrmaCDunn
can i add with you?

Posted: Tue Jul 07, 2015 9:39 am
by Philip
IrmaCDunn wrote:can i add with you?
Not a very promising first post.. Just sayin'