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HELP... PLDT myDSL plan 999 SLOOOOW

https://www.speedguide.net/forums/viewtopic.php?t=277028

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HELP... PLDT myDSL plan 999 SLOOOOW

Posted: Tue May 24, 2011 11:16 am
by Edifier
Please Help me Tweak my Connection...

Posted: Tue May 24, 2011 11:23 am
by Edifier
Image

« SpeedGuide.net TCP Analyzer Results »
Tested on: 05.25.2011 10:38
IP address: 112.204.xxx.xxx
Client OS: Windows 7

TCP options string: 020405b40103030201010402
MSS: 1460
MTU: 1500
TCP Window: 65700 (multiple of MSS)
RWIN Scaling: 2 bits (2^2=4)
Unscaled RWIN : 16425
Recommended RWINs: 64240, 128480, 256960, 513920, 1027840
BDP limit (200ms): 2628kbps (329KBytes/s)
BDP limit (500ms): 1051kbps (131KBytes/s)
MTU Discovery: ON
TTL: 106
Timestamps: OFF
SACKs: ON
IP ToS: 00000000 (0)

Posted: Thu May 26, 2011 8:19 am
by trogers
Post a Hijackthis log.

Posted: Sat May 28, 2011 2:30 am
by Edifier
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:29:08 AM, on 5/28/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Users\ELMS\AppData\Local\Google\Update\1.3.21.53\GoogleCrashHandler.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Users\ELMS\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O2 - BHO: amfmph Toolbar - {7ba3936b-25ba-4551-86de-51920f7275de} - C:\Program Files\amfmph\tbamf1.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHot1.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {f92a9fe4-2850-4198-b9d5-279880e49b16} - (no file)
O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\HssIE\HssIE.dll
O3 - Toolbar: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHot1.dll
O3 - Toolbar: amfmph Toolbar - {7ba3936b-25ba-4551-86de-51920f7275de} - C:\Program Files\amfmph\tbamf1.dll
O3 - Toolbar: (no name) - {f92a9fe4-2850-4198-b9d5-279880e49b16} - (no file)
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKCU\..\Run: [Google Update] "C:\Users\ELMS\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: FsUsbExService - Teruten - C:\Windows\system32\FsUsbExService.Exe
O23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
O23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\HssTrayService.EXE
O23 - Service: Hotspot Shield Monitoring Service (HssWd) - Unknown owner - C:\Program Files\Hotspot Shield\bin\hsswd.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Fujitsu Diagnostic Testhandler (TestHandler) - Fujitsu Technology Solutions - C:\Program Files\Fujitsu\SystemDiagnostics\OnlineDiagnostic\TestManager\TestHandler.exe
O23 - Service: Bluetooth Feature Support (VFPRadioSupportService) - CSR, plc - C:\Program Files\CSR\Bluetooth Feature Pack 5.0\VFPRadioSupportService.exe

--
End of file - 7080 bytes

Posted: Sat May 28, 2011 11:32 am
by trogers
Edifier wrote:Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:29:08 AM, on 5/28/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Users\ELMS\AppData\Local\Google\Update\1.3.21.53\GoogleCrashHandler.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Users\ELMS\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O2 - BHO: amfmph Toolbar - {7ba3936b-25ba-4551-86de-51920f7275de} - C:\Program Files\amfmph\tbamf1.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHot1.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {f92a9fe4-2850-4198-b9d5-279880e49b16} - (no file)
O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\HssIE\HssIE.dll
O3 - Toolbar: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHot1.dll
O3 - Toolbar: amfmph Toolbar - {7ba3936b-25ba-4551-86de-51920f7275de} - C:\Program Files\amfmph\tbamf1.dll
O3 - Toolbar: (no name) - {f92a9fe4-2850-4198-b9d5-279880e49b16} - (no file)
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKCU\..\Run: [Google Update] "C:\Users\ELMS\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: FsUsbExService - Teruten - C:\Windows\system32\FsUsbExService.Exe
O23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
O23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\HssTrayService.EXE
O23 - Service: Hotspot Shield Monitoring Service (HssWd) - Unknown owner - C:\Program Files\Hotspot Shield\bin\hsswd.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Fujitsu Diagnostic Testhandler (TestHandler) - Fujitsu Technology Solutions - C:\Program Files\Fujitsu\SystemDiagnostics\OnlineDiagnostic\TestManager\TestHandler.exe
O23 - Service: Bluetooth Feature Support (VFPRadioSupportService) - CSR, plc - C:\Program Files\CSR\Bluetooth Feature Pack 5.0\VFPRadioSupportService.exe

--
End of file - 7080 bytes

Your winsock may be corrupted - http://www.speedguide.net/faq_in_q.php? ... 42&qid=272

Use Hijackthis to correct those items marked in red.

Posted: Sun May 29, 2011 3:31 am
by Edifier
Hijack this said "This cannot repair O10 Winslock LSP entries. you should use LSPfix for that, which is available from http://www.cexx.org/lspfix.htm.

"If the O10 belongs to WebHancer, New.Net or CommonName SpyBot S&D can remove it automatically... ---> I Downloaded SpyBot Scan my system it did not fix O10... I don't want to visit http://www.cexx.org/lspfix.htm Because i'm not familiar with the site... what should I do next?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:26:13 AM, on 5/29/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: amfmph Toolbar - {7ba3936b-25ba-4551-86de-51920f7275de} - C:\Program Files\amfmph\tbamf1.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHot1.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\HssIE\HssIE.dll
O3 - Toolbar: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHot1.dll
O3 - Toolbar: amfmph Toolbar - {7ba3936b-25ba-4551-86de-51920f7275de} - C:\Program Files\amfmph\tbamf1.dll
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: FsUsbExService - Teruten - C:\Windows\system32\FsUsbExService.Exe
O23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
O23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\HssTrayService.EXE
O23 - Service: Hotspot Shield Monitoring Service (HssWd) - Unknown owner - C:\Program Files\Hotspot Shield\bin\hsswd.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Fujitsu Diagnostic Testhandler (TestHandler) - Fujitsu Technology Solutions - C:\Program Files\Fujitsu\SystemDiagnostics\OnlineDiagnostic\TestManager\TestHandler.exe
O23 - Service: Bluetooth Feature Support (VFPRadioSupportService) - CSR, plc - C:\Program Files\CSR\Bluetooth Feature Pack 5.0\VFPRadioSupportService.exe

--
End of file - 6879 bytes

Posted: Sun May 29, 2011 3:31 am
by Edifier
Hijack this said "This cannot repair O10 Winslock LSP entries. you should use LSPfix for that, which is available from http://www.cexx.org/lspfix.htm.

"If the O10 belongs to WebHancer, New.Net or CommonName SpyBot S&D can remove it automatically... ---> I Downloaded SpyBot Scan my system it did not fix O10... I don't want to visit http://www.cexx.org/lspfix.htm Because i'm not familiar with the site... what should I do next?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:26:13 AM, on 5/29/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\ELMS\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: amfmph Toolbar - {7ba3936b-25ba-4551-86de-51920f7275de} - C:\Program Files\amfmph\tbamf1.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHot1.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\HssIE\HssIE.dll
O3 - Toolbar: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHot1.dll
O3 - Toolbar: amfmph Toolbar - {7ba3936b-25ba-4551-86de-51920f7275de} - C:\Program Files\amfmph\tbamf1.dll
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: FsUsbExService - Teruten - C:\Windows\system32\FsUsbExService.Exe
O23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
O23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\HssTrayService.EXE
O23 - Service: Hotspot Shield Monitoring Service (HssWd) - Unknown owner - C:\Program Files\Hotspot Shield\bin\hsswd.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Fujitsu Diagnostic Testhandler (TestHandler) - Fujitsu Technology Solutions - C:\Program Files\Fujitsu\SystemDiagnostics\OnlineDiagnostic\TestManager\TestHandler.exe
O23 - Service: Bluetooth Feature Support (VFPRadioSupportService) - CSR, plc - C:\Program Files\CSR\Bluetooth Feature Pack 5.0\VFPRadioSupportService.exe

--
End of file - 6879 bytes

Posted: Sun May 29, 2011 3:52 am
by Edifier
trogers wrote:Your winsock may be corrupted - http://www.speedguide.net/faq_in_q.php? ... 42&qid=272

Use Hijackthis to correct those items marked in red.

I fixed some of the problems but

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

hijack this said that i have to download LSPfix or spybot can automatically remove it i downloaded spybot but it didnt fix the problem what will i do now?

i followed the instructions http://www.speedguide.net/faq_in_q.p...ory=42&qid=272 and restarted my laptop i didnt notice anything...

Posted: Sun May 29, 2011 6:43 am
by trogers
Edifier wrote:I fixed some of the problems but

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

hijack this said that i have to download LSPfix or spybot can automatically remove it i downloaded spybot but it didnt fix the problem what will i do now?

i followed the instructions http://www.speedguide.net/faq_in_q.p...ory=42&qid=272 and restarted my laptop i didnt notice anything...

May have to log into Windows in Safe Mode to do it.

Posted: Sun May 29, 2011 9:04 am
by Edifier
trogers wrote:May have to log into Windows in Safe Mode to do it.

Done. I removed the O10... What should I do next?

Posted: Sun May 29, 2011 9:27 am
by trogers
Edifier wrote:Done. I removed the O10... What should I do next?

Restore Winsock, and then run TCP Optimizer with admin rights and set to Optimal mode.

Posted: Sun May 29, 2011 9:50 am
by Edifier
trogers wrote:Restore Winsock, and then run TCP Optimizer with admin rights and set to Optimal mode.

how can i restore winsock?

Posted: Sun May 29, 2011 10:00 am
by trogers
Edifier wrote:how can i restore winsock?

http://www.speedguide.net/faq_in_q.php? ... 42&qid=272

Posted: Sun May 29, 2011 1:04 pm
by Edifier

Thank you so much my internet is faster now but can you make it even faster or this one is good? thank you again.

Image

Posted: Sun May 29, 2011 8:14 pm
by trogers
Edifier wrote:Thank you so much my internet is faster now but can you make it even faster or this one is good? thank you again.

Image

Do a tracert to http://www.yahoo.com and post.

Start and type cmd into the box and press enter

A black DOS box will pop up

After c:\> type tracert http://www.yahoo.com and press enter

Posted: Mon May 30, 2011 6:39 am
by Edifier
trogers wrote:Do a tracert to http://www.yahoo.com and post.

Start and type cmd into the box and press enter

A black DOS box will pop up

After c:\> type tracert http://www.yahoo.com and press enter

C:\Users\ELMS>tracert http://www.yahoo.com

Tracing route to any-fp.wa1.b.yahoo.com [209.191.122.70]
over a maximum of 30 hops:

1 21 ms 24 ms 23 ms 112.204.128.1.pldt.net [112.204.128.1]
2 22 ms 22 ms 23 ms 119.93.255.133
3 193 ms 275 ms 120 ms 210.213.133.38.static.pldt.net [210.213.133.38]

4 * 211 ms 155 ms 210.213.128.66.static.pldt.net [210.213.128.66]

5 406 ms 273 ms 359 ms 210.213.129.25.static.pldt.net [210.213.129.25]

6 502 ms 435 ms 256 ms 210.213.128.25.static.pldt.net [210.213.128.25]

7 100 ms 92 ms 37 ms 210.213.130.137.static.pldt.net [210.213.130.137
]
8 170 ms 226 ms 175 ms 210.213.128.9.static.pldt.net [210.213.128.9]
9 * 187 ms 192 ms ix-5-0-0-0.tcore2.LVW-LosAngeles.as6453.net [64.
86.252.1]
10 193 ms 194 ms 254 ms if-2-2.tcore1.LVW-LosAngeles.as6453.net [66.110.
59.1]
11 376 ms 240 ms 250 ms if-1-0-0-1341.core2.DTX-Dallas.as6453.net [66.11
0.59.106]
12 * 275 ms * ix-4-2.core2.DTX-Dallas.as6453.net [66.198.2.14]

13 830 ms 747 ms 743 ms ae-1-d101.msr1.mud.yahoo.com [216.115.104.99]
14 676 ms 561 ms 569 ms te-8-1.fab2-a-gdc.mud.yahoo.com [209.191.78.141]

15 382 ms 427 ms 540 ms te-9-1.bas-c2.mud.yahoo.com [68.142.193.11]
16 388 ms 541 ms 422 ms ir1.fp.vip.mud.yahoo.com [209.191.122.70]

Trace complete.

Posted: Mon May 30, 2011 9:45 am
by trogers
Edifier wrote:C:\Users\ELMS>tracert http://www.yahoo.com

Tracing route to any-fp.wa1.b.yahoo.com [209.191.122.70]
over a maximum of 30 hops:

1 21 ms 24 ms 23 ms 112.204.xxx.xxx.pldt.net [112.204.xxx.xxx]
2 22 ms 22 ms 23 ms 119.93.255.133
3 193 ms 275 ms 120 ms 210.213.133.38.static.pldt.net [210.213.133.38]

4 * 211 ms 155 ms 210.213.128.66.static.pldt.net [210.213.128.66]

5 406 ms 273 ms 359 ms 210.213.129.25.static.pldt.net [210.213.129.25]

6 502 ms 435 ms 256 ms 210.213.128.25.static.pldt.net [210.213.128.25]

7 100 ms 92 ms 37 ms 210.213.130.137.static.pldt.net [210.213.130.137]
8 170 ms 226 ms 175 ms 210.213.128.9.static.pldt.net [210.213.128.9]

Seems there is a problem with signal quality at your ISP's local node, hop 3 to 4. You will need to inform your ISP to send a tech to look into this problem.

Posted: Thu Jun 09, 2011 10:01 am
by Edifier
trogers wrote:Seems there is a problem with signal quality at your ISP's local node, hop 3 to 4. You will need to inform your ISP to send a tech to look into this problem.
I called a tech yesterday and checked the problem. he resets our modem and told us that it's good... I did a tracert again...

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\ELMS>tracert http://www.yahoo.com

Tracing route to any-fp.wa1.b.yahoo.com [209.191.122.70]
over a maximum of 30 hops:

1 25 ms 19 ms 23 ms 112.204.128.1.pldt.net [112.204.128.1]
2 21 ms 22 ms 22 ms 119.93.255.133
3 24 ms 25 ms 19 ms 210.213.133.38.static.pldt.net [210.213.133.38]

4 23 ms 30 ms 22 ms 210.213.128.66.static.pldt.net [210.213.128.66]

5 42 ms 23 ms 26 ms 210.213.129.25.static.pldt.net [210.213.129.25]

6 23 ms 22 ms 30 ms 210.213.128.33.static.pldt.net [210.213.128.33]

7 20 ms 22 ms 23 ms 210.213.130.141.static.pldt.net [210.213.130.141
]
8 * 172 ms 170 ms 210.213.128.9.static.pldt.net [210.213.128.9]
9 188 ms 189 ms * ix-5-0-0-0.tcore2.LVW-LosAngeles.as6453.net [64.
86.252.1]
10 189 ms 192 ms 193 ms if-2-2.tcore1.LVW-LosAngeles.as6453.net [66.110.
59.1]
11 223 ms * * if-5-0-0-1340.core2.DTX-Dallas.as6453.net [66.11
0.59.90]
12 * 219 ms 304 ms ix-4-2.core2.DTX-Dallas.as6453.net [66.198.2.14]

13 220 ms 225 ms 258 ms ae-1-d101.msr1.mud.yahoo.com [216.115.104.99]
14 251 ms 268 ms 271 ms te-8-1.fab2-a-gdc.mud.yahoo.com [209.191.78.141]

15 209 ms 209 ms 214 ms te-9-1.bas-c2.mud.yahoo.com [68.142.193.11]
16 225 ms 222 ms 226 ms ir1.fp.vip.mud.yahoo.com [209.191.122.70]

Trace complete.
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