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Incredibly slow download speeds all of a sudden

Posted: Sat Jan 23, 2010 5:09 am
by ksmith007
I'm using a 2wire modem/router and until a couple days ago I was getting pretty fast download speeds. Now it takes me over a minute to download a 4mb file. I know the problem has to be with my isp and not my computers because I haven't really done anything different and the slow speed is effecting both my computers that share the same connection.



I called up my Isp today which is at&t and they said they would be sending someone out today,but I'd like to be able to fix it before they come.

I've tried unplugging/plugging my modem for 20 seconds and that hasn't help,I've tried changing channels and increasing power. Nothing I've tried has worked.

Posted: Sat Jan 23, 2010 12:32 pm
by ksmith007
The at@t technician came out and gave me a new modem,free of charge. So problem fixed.

At&t has the best customer support I've experienced out of all my other Isp's



.....especially Comcast.