SG Broadband Community

hi im paying for upto 8mg but getting about 3 to 4mg and i only live 3/4mile from the exchange,
ADSL line status from my bthub

Downstream 6,816 Kbps
Upstream 448 Kbps
ADSL settings

VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Interleave
Noise margin (Down/Up) 9.3 dB / 22.0 dB
Line attenuation (Down/Up) 39.0 dB / 22.0 dB
Output power (Down/Up) 19.8 dBm / 12.2 dBm
Loss of Framing (Local) 22
Loss of Signal (Local) 9
Loss of Power (Local) 0
FEC Errors (Down/Up) 349 / 0
CRC Errors (Down/Up) 1 / 2147480001
HEC Errors (Down/Up) 1 / 0
Error Seconds (Local) 4

« SpeedGuide.net TCP Analyzer Results »
Tested on: 02.27.2009 09:20
IP address: 86.144.xxx.xxx
Client OS: Windows XP

TCP options string: 020405b401010402
MSS: 1460
MTU: 1500
TCP Window: 65535 (NOT multiple of MSS)
RWIN Scaling: 0 bits
Unscaled RWIN : 65535
Recommended RWINs: 64240, 128480, 256960, 513920, 1027840
BDP limit (200ms): 2621kbps (328KBytes/s)
BDP limit (500ms): 1049kbps (131KBytes/s)
MTU Discovery: ON
TTL: 108
Timestamps: OFF
SACKs: ON
IP ToS: 00000000 (0)



Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\coventry city>tracert yahoo.com

Tracing route to yahoo.com [198.18.1.3]
over a maximum of 30 hops:

1 BThomehub.home [192.168.1.254] reports: Destination host unreachable.

Trace complete.

C:\Documents and Settings\coventry city>tracert yahoo.com

Tracing route to yahoo.com [198.18.1.3]
over a maximum of 30 hops:

1 BThomehub.home [192.168.1.254] reports: Destination host unreachable.

Trace complete.

C:\Documents and Settings\xxxxxxxxxxx>tracert yahoo.com

Tracing route to yahoo.com [206.190.60.37]
over a maximum of 30 hops:

1 85 ms 99 ms 99 ms BThomehub.home [192.168.1.254]
2 32 ms 33 ms 31 ms esr9.birmingham6.broadband.bt.net [217.41.221.14
0]
3 33 ms 32 ms 33 ms 217.41.221.13
4 34 ms 33 ms 32 ms 217.41.221.170
5 33 ms 32 ms 33 ms 217.41.216.9
6 32 ms 32 ms 32 ms 217.41.172.66
7 32 ms 32 ms 32 ms 217.41.172.118
8 31 ms 33 ms 33 ms 217.41.172.62
9 32 ms 32 ms 32 ms 217.47.86.114
10 33 ms 33 ms 33 ms core2-pos15-0.birmingham.ukcore.bt.net [195.99.1
20.93]
11 37 ms 36 ms 35 ms core2-pos0-1-0-0.ealing.ukcore.bt.net [62.6.204.
222]
12 36 ms 35 ms 35 ms 194.72.17.122
13 36 ms 36 ms 36 ms t2c1-ge14-0-0.uk-eal.eu.bt.net [166.49.168.25]
14 110 ms 109 ms 109 ms t2c1-p4-0-0.us-ash.eu.bt.net [166.49.164.225]
15 110 ms 110 ms 110 ms exchange-cust1.dc2.equinix.net [206.223.115.16]

16 116 ms 109 ms 109 ms ae1-p140.msr1.re1.yahoo.com [216.115.108.17]
17 113 ms 125 ms 113 ms te-9-3.bas-a1.re4.yahoo.com [216.39.49.3]
18 109 ms 110 ms 109 ms w2.rc.vip.re4.yahoo.com [206.190.60.37]

Trace complete.

C:\Documents and Settings\xxxxxxxxxxxx>

any ideas

That bt hub is there a model#/another company that makes it do you know. Your hop 1 is very high either wirring is bad via network/phone something on the hub is misconfigured on the hub ,or computers..

I'll try to find a manual for that hub and post back if you know a link with the manual feel free to post. Going to see what options that may need to be changed.

mccoffee wrote:That bt hub is there a model#/another company that makes it do you know. Your hop 1 is very high either wirring is bad via network/phone something on the hub is misconfigured on the hub ,or computers..

I'll try to find a manual for that hub and post back if you know a link with the manual feel free to post. Going to see what options that may need to be changed.

thanks for the reply

this all i can tell you

BT Home Hub 2.0 (Black) Specifications
Modem: ADSL (Broadband)
Wifi: 802.11b / 802.11g / 802.11n (Supports WEP, WPA-PSK/WPA2-PSK) 130Mbit/s 2 antennae (internal Broadcom BCM94321MP)
Dimensions: Width: 175mm , Depth: 88mm , Height: 182mm
Main features: Pre-configured to work on BT Total Broadband lines
Connectors: 4 x 10/100 Mbit/s Ethernet sockets (RJ45), 1 x USB, Broadband In (RJ11), telephone socket.

http://en.wikipedia.org/wiki/BT_Home_Hu ... ifications


also can any one tell me what the crc errors are as bt dont know

i got same problem with the 1st hop and i also get Request Timed out when i ping -t to any server,

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Jacob Pring>tracert google.co.uk

Tracing route to google.co.uk [216.239.59.104]
over a maximum of 30 hops:

1 80 ms 99 ms 99 ms BThomehub.home [xxx.xxx.x.xxx]
2 24 ms 23 ms 23 ms 217.32.85.186
3 24 ms 24 ms 24 ms 213.123.106.161
4 23 ms 23 ms 23 ms 217.41.221.170
5 24 ms 22 ms 23 ms 217.41.216.9
6 23 ms 24 ms 22 ms 217.41.172.66
7 25 ms 23 ms 23 ms 217.41.172.142
8 23 ms 25 ms 24 ms 217.41.172.62
9 23 ms 23 ms 24 ms 217.47.86.177
10 23 ms 24 ms 22 ms mspstart1-fa1-0-0.manchester.fixed.bt.net [195.9
9.120.81]
11 27 ms 27 ms 26 ms core1-pos0-6-1-0.ealing.ukcore.bt.net [62.6.204.
210]
12 26 ms 27 ms 28 ms core1-pos14-0.telehouse.ukcore.bt.net [195.99.12
5.189]
13 82 ms 27 ms 27 ms 195.99.125.82
14 27 ms 26 ms 27 ms 209.85.255.175
15 43 ms 42 ms 42 ms 209.85.250.216
16 40 ms 39 ms 40 ms 72.14.232.241
17 41 ms 43 ms 41 ms 216.239.49.114
18 40 ms 39 ms 38 ms 216.239.59.104

Trace complete.

C:\Users\Jacob Pring>

im using bt hub 2.0 and paying for upto 8meg but only getting around 2meg now and its doing my head in

dsl rate 6582kbps
ip profile 6000kbps
actral speed 3000kbps

bt hub http://en.wikipedia.org/wiki/BT_Home...Specifications

can this be tweaked

« SpeedGuide.net TCP Analyzer Results »
Tested on: 03.03.2009 12:49
IP address: 86.144.xxx.xxx
Client OS: Windows XP

TCP options string: 020405b401010402
MSS: 1460
MTU: 1500
TCP Window: 65535 (NOT multiple of MSS)
RWIN Scaling: 0 bits
Unscaled RWIN : 65535
Recommended RWINs: 64240, 128480, 256960, 513920, 1027840
BDP limit (200ms): 2621kbps (328KBytes/s)
BDP limit (500ms): 1049kbps (131KBytes/s)
MTU Discovery: ON
TTL: 107
Timestamps: OFF
SACKs: ON
IP ToS: 00000000 (0)

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\coventry city>tracert yahoo.com

Tracing route to yahoo.com [68.180.206.184]
over a maximum of 30 hops:

1 74 ms 97 ms 98 ms BThomehub.home [192.168.1.254]
2 31 ms 32 ms 31 ms esr9.birmingham6.broadband.bt.net [217.41.221.14
0]
3 32 ms 32 ms 33 ms 217.41.221.13
4 33 ms 33 ms 33 ms 217.47.203.6
5 33 ms 33 ms 33 ms 217.41.172.9
6 32 ms 32 ms 33 ms 217.41.172.146
7 33 ms 32 ms 33 ms 217.41.172.42
8 33 ms 33 ms 33 ms 217.47.203.241
9 32 ms 32 ms 32 ms core2-pos6-7.birmingham.ukcore.bt.net [195.99.12
0.37]
10 36 ms 36 ms 37 ms core2-pos0-6-1-0.ealing.ukcore.bt.net [62.6.204.
214]
11 36 ms * 36 ms transit1-gig9-0-0.ealing.ukcore.bt.net [194.72.9
.234]
12 36 ms 36 ms 36 ms t2c1-ge13-0-0.uk-eal.eu.bt.net [166.49.168.21]
13 116 ms 115 ms 116 ms t2c1-p5-0-0.us-ash.eu.bt.net [166.49.164.65]
14 117 ms 117 ms 117 ms exchange-cust1.dc2.equinix.net [206.223.115.16]

15 147 ms 147 ms * UNKNOWN-216-115-101-145.yahoo.com [216.115.101.1
45]
16 167 ms 173 ms 174 ms as1.pat2.dnx.yahoo.com [216.115.96.55]
17 206 ms 248 ms 205 ms as0.pat1.pao.yahoo.com [216.115.101.128]
18 206 ms 196 ms 207 ms ae0-p150.msr2.sp1.yahoo.com [216.115.107.73]
19 201 ms 208 ms 201 ms te-8-1.bas-a2.sp1.yahoo.com [209.131.32.19]
20 195 ms 200 ms 201 ms w2.rc.vip.sp1.yahoo.com [68.180.206.184]

Trace complete.

any help or tweaks

im using bt hub 2.0 and paying for upto 8meg but only getting around 2meg now and its doing my head in

using ethernet

dsl rate 6582kbps
ip profile 6000kbps
actral speed 3000kbps

« SpeedGuide.net TCP Analyzer Results »
Tested on: 03.06.2009 13:12
IP address: 86.136.xx.xxx
Client OS: Windows XP

TCP options string: 020405ac0103030001010402
MSS: 1452
MTU: 1492
TCP Window: 65535 (NOT multiple of MSS)
RWIN Scaling: 0 bits
Unscaled RWIN : 65535
Recommended RWINs: 63888, 127776, 255552, 511104, 1022208
BDP limit (200ms): 2621kbps (328KBytes/s)
BDP limit (500ms): 1049kbps (131KBytes/s)
MTU Discovery: ON
TTL: 43
Timestamps: OFF
SACKs: ON
IP ToS: 00000000 (0)


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\coventry city>tracert http://www.yahoo.com

Tracing route to www-real.wa1.b.yahoo.com [87.248.113.14]
over a maximum of 30 hops:

1 8 ms 98 ms 99 ms BThomehub.home [192.168.1.254]
2 32 ms 32 ms 32 ms esr9.birmingham6.broadband.bt.net [217.41.221.14
0]
3 32 ms 32 ms 33 ms 217.41.221.13
4 33 ms 33 ms 33 ms 217.32.86.170
5 32 ms 33 ms 33 ms 217.41.216.1
6 32 ms 32 ms 32 ms 217.41.172.66
7 33 ms 34 ms 33 ms 217.41.216.74
8 33 ms 33 ms 33 ms 217.41.216.38
9 33 ms 32 ms 32 ms 217.32.86.83
10 33 ms 33 ms 33 ms core2-pos11-0.birmingham.ukcore.bt.net [217.32.1
70.13]
11 38 ms 38 ms 37 ms core2-pos0-6-4-0.ilford.ukcore.bt.net [62.6.204.
62]
12 37 ms 37 ms 37 ms core1-te0-5-0-0.ilford.ukcore.bt.net [194.74.65.
133]
13 36 ms 36 ms 37 ms core1-pos9-1.telehouse.ukcore.bt.net [194.74.65.
114]
14 38 ms 37 ms 38 ms 194.74.65.34
15 47 ms 55 ms 47 ms so-0-1-0.msr1.ird.yahoo.com [66.196.65.33]
16 47 ms 51 ms 49 ms gi-1-1.bas-b1.ird.yahoo.com [87.248.101.1]
17 48 ms 48 ms 48 ms f1.us.http://www.vip.ird.yahoo.com [87.248.113.14]

Trace complete.

C:\Documents and Settings\coventry city>

i no the first hop is high im not sure why

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\coventry city>tracert 192.168.1.65

tracert on my ip addy

Tracing route to joe-.home [192.168.1.65]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms joe-.home [192.168.1.65]

Trace complete.

C:\Documents and Settings\coventry city>

Ok the only other thing that could be slowing you up is does your ISP have a monthly bandwith limit like if you use so many mb/s do they capp you. Other than that hop all the other routes do look normal odd

im on unlimited downloads,,

i know one thing bt tryed to pull a fast one the other day for over a month the noise margin ranged from 7 to 10dB 3 days ago the download stream dropped to 5000kbps from 6789kbps when i looked at the hub adsl setting the noise margin went upto 15dB,

the moan at bt tec
as soon as noise marging went back to 9.1 the download speed went back up to 6789kbps

so is the line capped im not sure
thanks for your help

covlad1987 wrote:im on unlimited downloads,,

i know one thing bt tryed to pull a fast one the other day for over a month the noise margin ranged from 7 to 10dB 3 days ago the download stream dropped to 5000kbps from 6789kbps when i looked at the hub adsl setting the noise margin went upto 15dB,

the moan at bt tec
as soon as noise marging went back to 9.1 the download speed went back up to 6789kbps

so is the line capped im not sure
thanks for your help

new tracert

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\coventry city>tracert http://www.yahoo.com

Tracing route to www-real.wa1.b.yahoo.com [87.248.113.14]
over a maximum of 30 hops:

1 12 ms 98 ms 99 ms BThomehub.home [192.168.1.254]
2 32 ms 31 ms 31 ms esr9.birmingham6.broadband.bt.net [217.41.221.14
0]
3 33 ms 33 ms 34 ms 217.41.221.13
4 34 ms 33 ms 33 ms 217.32.86.170
5 33 ms 32 ms 33 ms 217.41.216.1
6 33 ms 33 ms 33 ms 217.41.216.66
7 34 ms 33 ms 33 ms 217.41.172.50
8 33 ms 33 ms 33 ms 213.123.106.114
9 33 ms 32 ms 33 ms core1-pos5-3.birmingham.ukcore.bt.net [195.99.12
0.69]
10 37 ms 37 ms 37 ms core3-pos0-6-1-0.ealing.ukcore.bt.net [62.6.204.
210]
11 36 ms 36 ms 38 ms core1-pos1-0-0.telehouse.ukcore.bt.net [62.6.201
.82]
12 37 ms 37 ms 37 ms 194.74.65.46
13 47 ms 51 ms 47 ms so-0-1-0.msr1.ird.yahoo.com [66.196.65.33]
14 49 ms 47 ms 47 ms gi-1-7.bas-b1.ird.yahoo.com [87.248.101.25]
15 47 ms 46 ms 46 ms f1.us.http://www.vip.ird.yahoo.com [87.248.113.14]

Trace complete.

C:\Documents and Settings\coventry city>tracert 192.168.1.254

Tracing route to BThomehub.home [192.168.1.254]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms BThomehub.home [192.168.1.254]

Trace complete.

C:\Documents and Settings\coventry city>