SG Broadband Community

Long time i dont post here since like 1 year ago but im back i need help im desperate i've done everything , changed wires in house ,a friend of my dad which works in a telecommunications company checked the wires if they were good, format , changed computer, changed modem.

And my upload speed is still 0 it doesnt work i cant even upload a picture of 50 kb.

Look at some results of upload speed test.

:::.. Upload Stats ..:::
Upload Connection is:: 2 Kbps about 0 Mbps (tested with 97 kB)
Upload Speed is:: 0 kB/s
Tested From:: http://testmy.net/ (Main)
Test Time:: 2008/12/22 - 1:08am
Bottom Line:: 0X faster than 56K 1MB Upload in 0 sec
Tested from a 97 kB file and took 431.483 seconds to complete
Upload Diagnosis:: May need help : running at only 0.83 % of your hosts average (com.mx)
U-Validation Link:: http://testmy.net/stats/id-4FBCY2RSP
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.0; es-AR; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5 [!]

I've called thousands of times to my isp and they never fix my upload speed , sadly i dont have any other isp here, my download speed is great it works at 1800kbps of 2048 Help plz!.

Do a tracert to http://www.yahoo.com and post.

Post your TCP Analyzer report.

Tracert

Traza a la dirección yahoo.com [206.190.60.37]
sobre un máximo de 30 saltos:

1 1 ms 1 ms 1 ms 192.168.1.254
2 19 ms 17 ms 15 ms dsl-servicio-l200.uninet.net.mx [200.38.193.226]

3 48 ms 48 ms * bb-la-onewilshire-3-pos6-0-0.uninet.net.mx [201.
125.28.54]
4 70 ms 238 ms 236 ms 64.214.140.173
5 61 ms 60 ms 60 ms ge2-1-10G.ar2.SJC2.gblx.net [67.17.107.34]
6 59 ms 60 ms 60 ms yahoo-2.ar2.sjc2.gblx.net [64.208.110.78]
7 96 ms 104 ms 98 ms as1.pat2.da3.yahoo.com [216.115.101.150]
8 137 ms 135 ms * so-1-0-0.pat2.dcp.yahoo.com [216.115.101.154]
9 137 ms 137 ms 135 ms ae1-p161.msr1.re1.yahoo.com [216.115.108.27]
10 137 ms 139 ms 137 ms te-9-3.bas-a2.re4.yahoo.com [216.39.49.7]
11 133 ms 135 ms 133 ms w2.rc.vip.re4.yahoo.com [206.190.60.37]

Traza completa.


TCP analyzer

« SpeedGuide.net TCP Analyzer Results »
Tested on: 12.22.2008 18:03
IP address: 189.154.xx.xx

TCP options string: 020405ac01010402
MSS: 1452
MTU: 1492
TCP Window: 65340 (multiple of MSS)
RWIN Scaling: 0 bits
Unscaled RWIN : 65340
Recommended RWINs: 63888, 127776, 255552, 511104, 1022208
BDP limit (200ms): 2614kbps (327KBytes/s)
BDP limit (500ms): 1045kbps (131KBytes/s)
MTU Discovery: ON
TTL: 49
Timestamps: OFF
SACKs: ON
IP ToS: 00000000 (0)

PatoZambrano wrote:Tracert

Traza a la dirección yahoo.com [206.190.60.37]
sobre un máximo de 30 saltos:

1 1 ms 1 ms 1 ms 192.168.1.254
2 19 ms 17 ms 15 ms dsl-servicio-l200.uninet.net.mx [200.38.xxx.xxx]
3 48 ms 48 ms * bb-la-onewilshire-3-pos6-0-0.uninet.net.mx [201.125.28.54]
4 70 ms 238 ms 236 ms 64.214.140.173
5 61 ms 60 ms 60 ms ge2-1-10G.ar2.SJC2.gblx.net [67.17.107.34]

Packet loss along the cable line from your modem to the ISP's switch.

Check for possible loose wiring or connectors along the phone line from the modem to the splitter and the wall socket. Also, make sure you do not coil up any signal, phone or power cables.

What speed did you pay to get?

What operating system are you using? XP or Vista?

im using vista i was using xp before with another machine , theres no power cables that coil signal, i have tried with the other 2 splitters in the house and same results , i pay to get 2048/256

PatoZambrano wrote:im using vista i was using xp before with another machine , theres no power cables that coil signal, i have tried with the other 2 splitters in the house and same results , i pay to get 2048/256

You need to get your ISP tech to check out the line. Problem could be somewhere along the connection line outside the house to the ISP switch.

PatoZambrano wrote:im using vista

TCP Analyzer showed RWIN scaling at zero. That means autotuning of your Vista has been disabled.

Set autotuning to normal: http://www.speedguide.net/read_articles.php?id=2574

i have tried with autotuning disabled and enabled , also a friend of my dad checked the line he works in my isp company but in the phones part not in the internet part, but he came with a friend of him and changed all wires and then checked em from the switch and he said there were no problems.

PatoZambrano wrote:i have tried with autotuning disabled and enabled , also a friend of my dad checked the line he works in my isp company but in the phones part not in the internet part, but he came with a friend of him and changed all wires and then checked em from the switch and he said there were no problems.

That is why you need to get your ISP tech to check out the line, not a phone tech. Problem may be at the switch.

Here is my TCP/IP analysis
« SpeedGuide.net TCP Analyzer Results »
Tested on: 12.23.2008 20:43
IP address: 69.153.xxx.xx

TCP options string: 020405ac0103030201010402
MSS: 1452
MTU: 1492
TCP Window: 66792 (multiple of MSS)
RWIN Scaling: 2 bits (2^2=4)
Unscaled RWIN : 16698
Recommended RWINs: 63888, 127776, 255552, 511104, 1022208
BDP limit (200ms): 2672kbps (334KBytes/s)
BDP limit (500ms): 1069kbps (134KBytes/s)
MTU Discovery: ON
TTL: 110
Timestamps: OFF
SACKs: ON
IP ToS: 00000000 (0)

I feel ur pain bro, my upload speed is 18