SG Broadband Community

I have a trojan on my computer which my anti virus keeps detecting as JuanSearch. Here is the HijackThis log file. How do I destroy this trojan?


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:11:16 PM, on 12/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ThinkPad\Bluetooth
Software\bin\btwdins.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program
Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Common Files\Apple\Mobile Device
Support\bin\AppleMobileDeviceService.exe
C:\Program
Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Microsoft Small Business\Business
Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Diskeeper
Corporation\Diskeeper\DkService.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Common
Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\Symantec
Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\McAfee\VirusScan
Enterprise\engineserver.exe
C:\Program Files\McAfee\Common
Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan
Enterprise\vstskmgr.exe
C:\WINDOWS\system32\mfevtps.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\Common
Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\Program Files\Lenovo\Rescue and
Recovery\rrpservice.exe
C:\Program Files\Lenovo\Rescue and
Recovery\rrservice.exe
c:\Program Files\Common
Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Lenovo\Rescue and
Recovery\ADM\IUService.exe
C:\Program Files\McAfee\VirusScan
Enterprise\mcshield.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\Common Files\Lenovo\Logger\logmon.exe
C:\Program
Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Diskeeper
Corporation\Diskeeper\DkIcon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common
Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common
Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
C:\Program Files\ThinkVantage\AMSG\Amsg.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program
Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Lenovo\Client Security
Solution\cssauth.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec
Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\William Evans\Local
Settings\Application
Data\Google\Update\GoogleUpdate.exe
C:\Program Files\ThinkPad\Bluetooth
Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Program Files\Lenovo\Client Security
Solution\tvtpwm_tray.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Documents and Settings\William Evans\Local
Settings\Application
Data\Google\Chrome\Application\chrome.exe

R1 - HKCU\Software\Microsoft\Internet
Explorer\Main,Search Bar =
http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet
Explorer\Main,Search Page =
http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet
Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Page_URL =
http://lenovo.live.com
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet
Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet
Explorer\SearchURL,(Default) =
http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 -
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = *.local
O2 - BHO: SSVHelper Class -
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program
Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy -
{7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program
Files\McAfee\VirusScan Enterprise\scriptsn.dll
O2 - BHO: {376b864d-0d03-145a-08d4-fe8f562c3e3b} -
{b3e3c265-f8ef-4d80-a541-30d0d468b673} -
C:\WINDOWS\system32\ycujtn.dll
O2 - BHO: Windows Live Toolbar Helper -
{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program
Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar -
{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program
Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [PWRMGRTR] rundll32
C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32
C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [SynTPLpr] C:\Program
Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program
Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPFNF7] C:\Program
Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program
Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [EZEJMNAP]
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program
Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog
Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
/keeploaded /nodetect
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE
C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program
Files\Common
Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program
Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [DLA]
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup]
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe
-startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program
Files\Common
Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [AwaySch] C:\Program
Files\Lenovo\AwayTask\AwaySch.EXE
O4 - HKLM\..\Run: [LPManager]
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
O4 - HKLM\..\Run: [AMSG] C:\Program
Files\ThinkVantage\AMSG\Amsg.exe /startup
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program
Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [ACTray] C:\Program
Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program
Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [cssauth] "C:\Program
Files\Lenovo\Client Security Solution\cssauth.exe"
silent
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program
Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher]
"C:\Program Files\Adobe\Reader
8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program
Files\Common Files\Symantec
Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe"
/a /m "C:\Program Files\Common Files\Symantec
Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NI.GSCNS]
"C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\morancnsws.tmp"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program
Files\McAfee\Common Framework\udaterui.exe"
/StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program
Files\McAfee\VirusScan Enterprise\SHSTAT.EXE"
/STANDALONE
O4 - HKCU\..\Run: [ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows
Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and
Settings\William Evans\Local Settings\Application
Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [prunnet]
"C:\WINDOWS\system32\prunnet.exe"
O4 - HKCU\..\Run: [gadcom] "C:\Documents and
Settings\William Evans\Application
Data\gadcom\gadcom.exe"
61A847B5BBF728173599284503996897C881250221C8670836AC4FA7C8833201749139
O4 - HKCU\..\Run: [Twain] C:\Documents and
Settings\William Evans\Application
Data\Twain\Twain.exe
O4 - Startup: OneNote 2007 Screen Clipper and
Launcher.lnk = C:\Program Files\Microsoft
Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk =
C:\Program Files\Common Files\Adobe\Calibration\Adobe
Gamma Loader.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk =
C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: &Windows Live Search -
res://C:\Program Files\Windows Live
Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft
Excel -
res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth
Device... - C:\Program Files\ThinkPad\Bluetooth
Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) -
{0045D4BC-5189-4b67-969C-83BB1906C421} - C:\Program
Files\Lenovo\Client Security
Solution\tvtpwm_ie_com.dll
O9 - Extra 'Tools' menuitem: ThinkVantage Password
Manager... - {0045D4BC-5189-4b67-969C-83BB1906C421} -
C:\Program Files\Lenovo\Client Security
Solution\tvtpwm_ie_com.dll
O9 - Extra button: (no name) -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Send to OneNote -
{2670000A-7350-4f3c-8081-5663EE0C6C49} -
C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote -
{2670000A-7350-4f3c-8081-5663EE0C6C49} -
C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research -
{92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C}
(WUWebControl Class) -
https://update.microsoft.com/windowsupd ... 3789934859
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000}
(Shockwave Flash Object) -
http://fpdownload2.macromedia.com/get/f ... wflash.cab
O20 - AppInit_DLLs: ycujtn.dll
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file
missing)
O23 - Service: Ac Profile Manager Service
(AcPrfMgrSvc) - Lenovo - C:\Program
Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc)
- Lenovo - C:\Program
Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Adobe LM Service - Unknown owner -
C:\Program Files\Common Files\Adobe Systems
Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. -
C:\Program Files\Common Files\Apple\Mobile Device
Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler -
Symantec Corporation - C:\Program
Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. -
C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom
Corporation. - C:\Program Files\ThinkPad\Bluetooth
Software\bin\btwdins.exe
O23 - Service: Diskeeper - Diskeeper Corporation -
C:\Program Files\Diskeeper
Corporation\Diskeeper\DkService.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log
(EvtEng) - Intel Corporation - C:\Program
Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google
- C:\Program Files\Google\Common\Google
Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo
- C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT)
- Macrovision Corporation - C:\Program Files\Common
Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program
Files\iPod\bin\iPodService.exe
O23 - Service: IPS Core Service (IPSSVC) - Lenovo
Group Limited - C:\WINDOWS\system32\IPSSVC.EXE
O23 - Service: IviRegMgr - InterVideo - C:\Program
Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation -
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex
(LiveUpdate Notice Ex) - Unknown owner - C:\Program
Files\Common Files\Symantec Shared\ccSvcHst.exe (file
missing)
O23 - Service: LiveUpdate Notice Service - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: McAfee Engine Service
(McAfeeEngineService) - McAfee, Inc. - C:\Program
Files\McAfee\VirusScan Enterprise\engineserver.exe
O23 - Service: McAfee Framework Service
(McAfeeFramework) - McAfee, Inc. - C:\Program
Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee,
Inc. - C:\Program Files\McAfee\VirusScan
Enterprise\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) -
McAfee, Inc. - C:\Program Files\McAfee\VirusScan
Enterprise\vstskmgr.exe
O23 - Service: McAfee Validation Trust Protection
Service (mfevtp) - McAfee, Inc. -
C:\WINDOWS\system32\mfevtps.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) -
NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry
Service (RegSrvc) - Intel Corporation - C:\Program
Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service
(S24EventMonitor) - Intel Corporation - C:\Program
Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: System Update (SUService) - Lenovo
Group Limited - c:\program files\lenovo\system
update\suservice.exe
O23 - Service: ThinkVantage Registry Monitor Service -
Lenovo Group Limited - C:\Program Files\Common
Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: ThinkPad HDD APS Logging Service
(TPHDEXLGSVC) - Lenovo. -
C:\WINDOWS\System32\TPHDEXLG.exe
O23 - Service: TSS Core Service (TSSCoreService) - IBM
- C:\Program Files\Lenovo\Client Security
Solution\tvttcsd.exe
O23 - Service: TVT Backup Protection Service - Unknown
owner - C:\Program Files\Lenovo\Rescue and
Recovery\rrpservice.exe
O23 - Service: TVT Backup Service - Lenovo Group
Limited - C:\Program Files\Lenovo\Rescue and
Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited -
c:\Program Files\Common
Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: tvtnetwk - Unknown owner - C:\Program
Files\Lenovo\Rescue and Recovery\ADM\IUService.exe

--
End of file - 15735 bytes

Please follow the link in my signature, Malware Removal Guide then post a new log.

thanks, I only got halfway down your list before it stopped popping up. something like 84 detections. One thing though, after using the SuperAnti Virus I restarted my computer, got a BSOD, then it booted right up. Should I be concerned it took out something necessary? And if so where does SuperAnti Virus quarunteen(sp) these items?

Do you mean SUPERAntiSpyware? If so the BSOD could have been caused by a file that it removed, if you do not see a BSOD anymore then you should be ok.

WOW! Your laptop sure has a lot of stuff running at start up. I bet it runs very slow... I would definitely remove most of that update and support stuff from start up... (That doesn't uninstall it, it just won't start the program until you start it...)

May I ask what prog you are using that is Symantec? The reason I ask is you have McAfee anti virus running and it appears a Symantec security suite as well. Never use 2 anti virus programs at the same time...
I would also recommend uninstalling both of them as neither is very good anymore. (You getting the trojan should tell you that...) If you don't want to buy another, just search through the boards here as there are free ones that perform much better...


Let us know if you need more details on what I have posted...