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XP system restore if you can't get into XP ??
Posted: Sat Aug 30, 2003 5:20 pm
by Grimson
Can it be done ?? I can't get into safemode or anything.
Thanks.
Sorry this isn't in the software forum but it's kinda urgent.
Posted: Sat Aug 30, 2003 5:21 pm
by Unholy
Try pressing F10.
Posted: Sat Aug 30, 2003 5:26 pm
by Norm
Posted: Sat Aug 30, 2003 5:31 pm
by Grimson
I try to get into safemode and it hangs on one file. I try to get into windows last known good config and it ahngs on a black screen after the windows screen.
Posted: Sat Aug 30, 2003 5:35 pm
by Norm
What file does it hang on?
We don't read minds. Give tons of info for best help.
Thanks
Posted: Sat Aug 30, 2003 5:52 pm
by Grimson
But Norm, I thought you were the greatest man alive. Why can't you read minds ??
mup.sys is the filename.
Thanks norm.
Posted: Sat Aug 30, 2003 5:55 pm
by Humboldt
Hi Norm
Posted: Sat Aug 30, 2003 6:00 pm
by Norm
Originally posted by KeiferDuck
But Norm, I thought you were the greatest man alive. Why can't you read minds ??
mup.sys is the filename.
Thanks norm.
That's not what I call "tons" of info, but I'll try.
Boot to recovery console (on CD, or hopefully you took advice and installed it as a boot option)
type:
disable mup.sys
and reboot.
Posted: Sat Aug 30, 2003 6:06 pm
by Norm
After searching about mup.sys, it seems to be a USB problem, or a USB device having a problem.
If you can disconnect any/all USB devices it may help you boot to windows.
Posted: Sat Aug 30, 2003 6:10 pm
by mnosteele52
Try using the Recovery Console or just repair XP.
Posted: Sat Aug 30, 2003 6:14 pm
by Norm
https://www.microsoft.com/technet/treev ... e_cmds.asp
A list of the Recovery Console Commands, and syntax.
Good luck.
Posted: Sat Aug 30, 2003 6:21 pm
by Grimson
Norm you are the greatest.
Posted: Sat Aug 30, 2003 6:22 pm
by Norm
Originally posted by KeiferDuck
Norm you are the greatest.
My wife's a liar then
Does this mean your problem is fixed?
Posted: Sat Aug 30, 2003 6:26 pm
by Grimson
Originally posted by Norm
My wife's a liar then
Does this mean your problem is fixed?
not fixed yet, I'm kinda trying to do this and attend a birthday party at the same time.
Sorry for not giving you more info, but I don't have anymore info. It's this ladies laptop and I don't have any disks with me, I'll have to work on it more when I get home.
Thanks again
Posted: Sat Aug 30, 2003 6:30 pm
by Norm
Good luck.
Others with this mup.sys hang at boot found it to be thier USB mouse, or another USB device malfunctioning.
Sometimes disabling mup.sys worked, and kept working even after re-enabling it after a reboot.
Hope it works for you.
Possibly, as mnosteele suggested, a repair of XP may be another option.
Posted: Sat Aug 30, 2003 9:03 pm
by Grimson
Ok, for some reason it's not booting to the xp disk. How can I get to the recovery console now ??
Posted: Sat Aug 30, 2003 9:04 pm
by Mark
Originally posted by KeiferDuck
Ok, for some reason it's not booting to the xp disk. How can I get to the recovery console now ??
is the bios set to boot from cd-rom as first device ?
Posted: Sat Aug 30, 2003 9:09 pm
by Grimson
yup
Posted: Sat Aug 30, 2003 9:24 pm
by Grimson
will the boot disks work if I d/l them from M$ ?? Will those allow me to get to the recovery console ??
Posted: Sat Aug 30, 2003 9:51 pm
by Grimson
Ok, I got the mup service disabled and now it hangs on viaagp.sys when starting up in safemode.
Norm I need more help please.
Posted: Sat Aug 30, 2003 9:56 pm
by Norm
Sounds to me you're in over your head. If you're fixing this ladies PC in order to get in her pants, try another line
The bootdisks should get you to the recov console, but I believe you'll need the CD in as well.
It isn't a USB CDRom/DVD is it? or an external drive?
Posted: Sat Aug 30, 2003 9:59 pm
by Norm
Originally posted by KeiferDuck
Ok, I got the mup service disabled and now it hangs on viaagp.sys when starting up in safemode.
Norm I need more help please.
Just saw this post....
That's the video driver, as far as I know. Disable it too from recov console. You will only have low res, but may get to windows to make repairs a bit easier.
What did this lady do just before the problem started?
Posted: Sat Aug 30, 2003 10:08 pm
by Grimson
She doesn't know.
All I want to do is get into xp and setup file sharing and burn her stuff off.
Posted: Sat Aug 30, 2003 10:08 pm
by Norm
Just keep disabling any service or device that impedes the boot to "safe mode with command prompt" like my first post's link states.
Then use the link in my first post to do a restore once windows (command line) is available. Just follow instructions on that link.
Posted: Sat Aug 30, 2003 10:10 pm
by Grimson
ok, thanks norm.
She is cute btw.
Posted: Sat Aug 30, 2003 10:14 pm
by Norm
Originally posted by KeiferDuck
She is cute btw.
Good Luck
Posted: Sat Aug 30, 2003 10:33 pm
by mnosteele52
KeiferDuck did you by chance just try updating your Via chipset drivers to version 4.49 and this happen?
Posted: Sun Aug 31, 2003 1:17 am
by Grimson
She can't tell me what she did.
but she's cute.
Posted: Sun Aug 31, 2003 1:26 pm
by Grimson
more help please.
A disabled service is still making it hang(fastfat.sys, was already diabled). Ideas ??
Any other ideas so I can get the info she wants off of this piece of crap ?? I'm grasping at straws and getting tired of this thing.
thnaks.
Posted: Sun Aug 31, 2003 1:38 pm
by Norm
Get a pmcia to ide converter (they're cheap, ($20 bucks tops). Take her HD out, and slave it to another PC running nt/2k or xp. Copy to another HD, or CD (If the file system is FAT32, a 9x PC will do)
Or you can use the XP boot disks, and CD to do a repair (or reinstall) of XP. You may not be able to run any of her installed programs, but will be able to get her data.
Posted: Sun Aug 31, 2003 1:42 pm
by Grimson
The repair/reinstall only overwrites the windows folder ??
Posted: Sun Aug 31, 2003 1:55 pm
by Norm
Originally posted by KeiferDuck
The repair/reinstall only overwrites the windows folder ??
You know what, I'm not sure. It may over write the users, and thier Docs, I don't know.
Get a converter, be safe. Unless someone else knows for certain.
Posted: Sun Aug 31, 2003 2:00 pm
by Grimson
yeah, M$ says if it's an OEM install it will overwrite users.
I haven't been able to find a converter at any local stores websites.
Thanks for the help norm.
Posted: Sun Aug 31, 2003 2:04 pm
by Norm
Why people don't make backups of important data is beyond me.
XP pisses me off, so does the limited recov console. There isn't even a command to rename a dir.
Hey, if it's a FAT32 filing system (and some OEM installs are) you can use a 98 boot disk and rename dirs, or move her data to a new dir before the repair.
Posted: Sun Aug 31, 2003 2:07 pm
by Grimson
edit: Ok, it's not an OEM install and she's pretty sure it's fat32.
*Crosses fingers* here goes the reinstall.
Posted: Sun Aug 31, 2003 2:10 pm
by Norm
Just boot into a 98 boot disk, and if you can see C: drive, it's FAT32
You do know basic Dos do you not?
Posted: Sun Aug 31, 2003 2:12 pm
by Grimson
Posted: Sun Aug 31, 2003 2:14 pm
by Norm
Posted: Sun Aug 31, 2003 2:16 pm
by Grimson
So I'm going to reinstall it, couldn't I just install it to a new folder. I'm a newb, ignore the postcount.
Posted: Sun Aug 31, 2003 2:25 pm
by Norm
Originally posted by KeiferDuck
So I'm going to reinstall it, couldn't I just install it to a new folder. I'm a newb, ignore the postcount.
You could do that, but remember, the Documents and Settings dir isn't in the windows dir. Try renaming the Docs and settings folder in Dos (98 boot disk) first to be safe as possible.
If you can see C: from a 98 bootdisk type:
ren c:\docume~1 Olddocs
Then do the reinstall.
