Sympatico HSE users READ!

Neptune-Sya · Post by **Neptune-Sya** » Sun Aug 03, 2003 9:24 pm

Is it true that Sympatico HSE is increasing their advertised upload speeds from 120 to 320???

They claim the transition will occur bwteen June - July 31/03

It's already August and my upload speeds still remain @ 102 =/

piranha · Post by **piranha** » Sun Aug 03, 2003 10:34 pm

I am not with sympatico (AEI internet) but i am now with adsl 1500/320 since several weeks

Bob Carrick · Post by **Bob Carrick** » Mon Aug 04, 2003 9:28 am

Yes it is true. Your line may not qualify for the increased speed though, and if you have a Nortel modem you will not get the speed increase.

WolfgangPC · Post by **WolfgangPC** » Mon Aug 04, 2003 2:53 pm

I was told the same thing when I called, and they said it would take until the beginning of September in some areas..

Neptune-Sya · Post by **Neptune-Sya** » Tue Aug 05, 2003 5:39 pm

well that sucks, I'm using a Nortel Modem. pos.

Why won't I see an increase like most?

ysong00 · Post by **ysong00** » Thu Sep 04, 2003 7:26 pm

even if you have nortel, you still have a chance of being upgraded. because co servers that still use nortel modems need to be completely upgraded which will take more time. I had a nortel modem, but when it stopped working one day, I called 310-surf and they arranged to have a new modem shipped to me, and when I got it my speeds became 1500/320, acutally even faster than that sometimes. so just give them a call.