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Thread: NCIX online computer shop

  1. #1
    Tortoises R0cks :D Rivas's Avatar
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    NCIX online computer shop

    Hello.I was buying from www.ncix.com HDD,RAM,P 4CASE,floppy and keyboard.I payed for ups air and i got my package after 15 days ...this was 1st thing what dissapointed me.2nd thing was when i came home i opened box and inside was everything broken + i was missing 1 piece of ram and second one was almost broken.I couldnt believe it.So next day i did a "lil" trip i came to ncix computer store i asked where is costumer service and when i was there and i was explaining my problem i also brought box so they could see it was inproperly packed and everything was inside broken and i got 2 words : **** YOU.Well i couldnt believe it ,i was trying show them the ram ,that guy said the ram is ok,(i cant put it in my mobo because the ram is almost broken) and when i said what about that missing piece he said thats ok but we will investigate it.When i was leaving i asked him again if he is sure this is properly packed order (i was upset) he said **** you.Well i left the store pretty upset but what could i do.I'm just hoping ill get that bad piece of ram replaced and ill get that missing piece too.So if u guys wanna buy at www.ncix.com dont do it.You will save lots of troubles and headaches.

  2. #2
    Fraternized Set's Avatar
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    Id call they BBB better business bureau

    from what i read ther a store in town? if so call your B.B.B if in dif state call ther BBB
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  3. #3
    Fraternized Set's Avatar
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    o and if he told me to get Fed o boy id show him the one good use for broke ram
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  4. #4
    Tortoises R0cks :D Rivas's Avatar
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    yep

    im gonna do it but i have to wait 1 week because i want that RAM.What is sad i payed for insurance either and my total was over 13 hundred.And all what i got was F*ck YOU.O well

  5. #5
    Second Most EVIL YARDofSTUF's Avatar
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    heh, i'd have been arrested if he told me that lol

  6. #6
    Advanced Member kieofwoo's Avatar
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    yeah and he would have been hospitalised

  7. #7
    Mad Overclocker m4a2t0t's Avatar
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    file a complaint with the BBB

    BBB
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  8. #8
    Fraternized Set's Avatar
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    o the BBB will get u much more 13 hunder damn
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  9. #9
    Senior Member HongKongPolice's Avatar
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    Hmm their site looks really good tho, the prices are higher than other stores so I don't see why any1 would wanna buy from them in the 1st place.....
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  10. #10
    Canadian, eh... you hoser lewis's Avatar
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    I'm a little confused here, you ordered parts, shipped em ups air and the day after you get them you go to the store? I've ordered quite a few items from there, had it shipped el cheapo with Canada post, and never had a problem with anything.


    The prices are high but they will match any other shop in Vancouver area.

  11. #11
    Fraternized Set's Avatar
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    i still say go back a jam that ram up his A**
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  12. #12
    Assistant Admin Ken's Avatar
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    Hey Rivas,
    Welcome to SpeedGuide!

    I can feel for you, as I hate sorry customer service!
    I honestly would and do pay a little more, but purchase from places that stand behind their stuff...

    I, being a businessman, know that it cost to do business and we are in business to make money, so I don't argue about what something costs, but I do expect to get what I pay for... That means as promised in a timely fashion, charged correctly and merchandise in good condition... If I want to buy second rate or used, then I would go to a flea market, etc... Anyone can make a mistake, I only dislike the ones that do not try to rectify them... JMHO

    If you don't mind, how about posting in this thread

    http://forums.speedguide.net/showthr...threadid=76246

    as it is a sticky and will stay on top for all to see...

    Thanks for saving someone a headache in dealing with a *****ty company!
    Ken

  13. #13
    Morterator Immortal's Avatar
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    hmm I always thought of buying things of ncix since they're the only ones that carry all that stuff and ship to canada.... now I don't know...

    come on newegg.. come on..

  14. #14
    Advanced Member Onethenumber2's Avatar
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    If you Canadians really wanted neweeg service you should all write them a letter or email. If enough people did it they might see a business oportunity they had not yet taken advantage of. So get together and email em. Worst they can do is say maybe someday.
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  15. #15
    Fraternized Set's Avatar
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    Tru that!
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  16. #16
    Tortoises R0cks :D Rivas's Avatar
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    hm

    lewis i didnt even know they r close to me thats why that ups air.After i payed i was looking at store location and i saw it ...Well that was my stupidity .But like i said that box was looking horrible,missing ram,second ram almost broken and when i was on customer support i "got IT".

    ken thx u ,do u want me post it there again ?

  17. #17
    Broke
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    Originally posted by Immortal
    hmm I always thought of buying things of ncix since they're the only ones that carry all that stuff and ship to canada.... now I don't know...

    come on newegg.. come on..
    you can try www.bigfootcomputers.com

  18. #18
    Tortoises R0cks :D Rivas's Avatar
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    heh

    i was buying and i still do at ebay or from store list at www.pricewatch.com and it always came perfect ..np with it at all ..and now this ...funniest thing is this is first time when i was something buying from canadian computer store,well now i know i will never do it again.I just hope they will replace that 512 mb PC800 ram.

  19. #19
    Fraternized Set's Avatar
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    you should ask for the corped number or if not a combany then the owners name and if no go on that u should be able to find who owns it at the hall of taxes
    Cancer Baaaaaad! Folding Goooood!

  20. #20
    Tortoises R0cks :D Rivas's Avatar
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    yes

    tomorrow im gonna call there and ask whats going on ....they told me "wait 1 week because we have to do investigation" so i ll let u know ...

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