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Thread: Emergency!

  1. #1
    R.I.P. 2017-10-02 Joint Chiefs of Staff's Avatar
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    Emergency!

    Mr bro just called me from the states and needs some tech support. I'm writing for him. To start yes he screwed up and now releases it.

    It purchased a new H/D and put it into his tower. Powered up his computer and forgot to plug in the Power Supply into the H/D. Forgetting to unplug the tower he went ahead and plugged the Power Supply connection into the H/D and it sparked. Now his system is dead.

    What can he do to trouble shoot? A few ideas would be nice since he will be calling me back from Maryland pretty soon.

    Thanks!
    >>Cult Master of International Affairs<<

  2. #2
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    first, whet exactly do you mean by dead? what is it doing not not doing?

    first thing i would try is putting in another power supply. since the spike was from the power supply to the HDD i would assume the HDD or the PS would be the victim(s). i have my doubts as to if the power surge would make it out of the power section of the drive into the data transfer components (possibly sending the surge through the IDE cable and on to the rest of the system.
    "I think this day will go down as a black day in the history of mankind"

    -Leo Szilard - December 2, 1942, following the first successful nuclear fission test.

  3. #3
    R.I.P. 2017-10-02 Joint Chiefs of Staff's Avatar
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    Dead meaning nothing. He can not turn on PC which makes me lean to the PS (?). Since there is no power we can only assume that the PS is the victim till the PS is changed/replaced with a new one and go to the next step....correct? Which would be motherboard posting, H/D etc.
    >>Cult Master of International Affairs<<

  4. #4
    Pro Tech syncmaster's Avatar
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    Ok the power suply is dead , tell him to buy a new one ...

  5. #5
    R.I.P. 2017-10-02 Joint Chiefs of Staff's Avatar
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    Thanks my man.
    >>Cult Master of International Affairs<<

  6. #6
    R.I.P. 2017-10-02 Joint Chiefs of Staff's Avatar
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    Any recommendations for a new power supply.

    He's not a gamer or anything. My nieces use the computer for school projects and the internet.

    He's running a T-Bird AMD 880 motherboard, Phillips 20x10x40 cd rom, 512 sdram, 32mb Geforce 2.
    >>Cult Master of International Affairs<<

  7. #7
    Advanced Member MagicMikey's Avatar
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    Heh, that happened to me once sort of.... with an AT PSU. I unplugged the power supply to change the switch but for some very odd reason I plugged it back in without any switch on it....the bare ends of the wires were touching the bottom of my aluminum case and it made a huge spark and a very loud noise....I freaked out....I can still see the burn mark on my case...

    Conclusion, it was an empty case which I use for my cable modem and hub and the PSU still works!!

    I'd try the HD in another computer and see what happens... I break the laws of electricity all the time!

    EDIT: I'd suggest an Enermax 300w PSU....

  8. #8
    Pro Tech syncmaster's Avatar
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    Some times storys like this with the hard drive, leads to very big problems .

    Its posible all the parts that work in the PC with 5 volts , to got instantly 12 volts .

    If this hapens all the PC goes for trashing .

  9. #9
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    Let's cross our fingers then.
    >>Cult Master of International Affairs<<

  10. #10
    BE HAPPY ! ! ! ! ! poptom's Avatar
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    Before you try anything else, take out the power supply, remove it's cover, and check the fuse. It's probably replaceable and that may be all you need.

  11. #11
    Senior Member onetrueday's Avatar
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    very good point poptom!
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  12. #12
    R.I.P. 2017-10-02 Joint Chiefs of Staff's Avatar
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    Never even crossed my mind or my brothers. Giving him a call right now before he heads out this morining. I'll let you all know how it goes.
    >>Cult Master of International Affairs<<

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