Results 1 to 17 of 17

Thread: Windows 10 Won't Update

  1. #1
    Advanced Member Lurch's Avatar
    Join Date
    Apr 2006
    Location
    TN
    Posts
    681

    Windows 10 Won't Update

    Hi,

    When I tried to shut down the other night I selected "update and shut down" but it didn't shut down. I saw a message saying it can't update and is removing the partial update, then I had to turn off the PC myself. Can you tell me what I need to do here?

    Thanks so much.

    Joe

  2. #2
    Advanced Member Lurch's Avatar
    Join Date
    Apr 2006
    Location
    TN
    Posts
    681
    Also, I can't log in to MS One Drive.
    It won't send me a verify email when I select it.

  3. #3
    Senior Member Easto's Avatar
    Join Date
    Dec 2000
    Location
    So. California
    Posts
    5,551
    Quote Originally Posted by Lurch View Post
    Hi,

    When I tried to shut down the other night I selected "update and shut down" but it didn't shut down. I saw a message saying it can't update and is removing the partial update, then I had to turn off the PC myself. Can you tell me what I need to do here?

    Thanks so much.

    Joe
    I would go into System > Windows Update and try the update manually. If there was a problem with an Update it will usually mention it there.

  4. #4
    Administrator Philip's Avatar
    Join Date
    May 1999
    Location
    Jacksonville, Florida
    Posts
    11,407
    Blog Entries
    6
    Yeah, manually retrying the update should work. You may want to do a disk cleanup and reboot beforehand.
    Linux is user friendly, it's just picky about its friends...
    Disclaimer: Please use caution when opening messages, my grasp on reality may have shaken loose during transmission (going on rusty memory circuits). I also eat whatever crayons are put in front of me.
    ๑۩۞۩๑

  5. #5
    Advanced Member Lurch's Avatar
    Join Date
    Apr 2006
    Location
    TN
    Posts
    681
    Thanks for the tips.

    It actually updated itself this afternoon. I left the PC on and when I came back to it a couple hours later, it was waiting for me to add my password, and then noticed it's updated because the "update and restart" option is no longer there.

  6. #6
    Advanced Member Lurch's Avatar
    Join Date
    Apr 2006
    Location
    TN
    Posts
    681
    It still has not updated. When I tried to update it manually from Windows Update, I got "Download Error 0x800F0922.

    When I tried again to update and then restart my PC, it said

    "We couldn't complete the updates.
    Undoing changes.
    Do not turn off your computer."

    Got any other ideas what I might need to do now? Thank you.

  7. #7
    Senior Member Easto's Avatar
    Join Date
    Dec 2000
    Location
    So. California
    Posts
    5,551
    Try "Settings" > "Windows Update" and then Get Help.

    I know this is probably not the answer you're looking for but I would try updating again. Up until Windows 11 I've seen our other computer refuse an update and then later it seems to be good with it.

  8. #8
    Administrator Philip's Avatar
    Join Date
    May 1999
    Location
    Jacksonville, Florida
    Posts
    11,407
    Blog Entries
    6
    First, make sure you have enough free space on the drive.
    Also, in Windows Explorer, right-click on the drive > Properties > Disk Cleanup > Cleanup System Files.

    You can try to repair corrupt update files from admin command prompt (right-click on command prompt and choose to "Run as administrator")

    Run this --> dism.exe /online /cleanup-image /restorehealth
    Linux is user friendly, it's just picky about its friends...
    Disclaimer: Please use caution when opening messages, my grasp on reality may have shaken loose during transmission (going on rusty memory circuits). I also eat whatever crayons are put in front of me.
    ๑۩۞۩๑

  9. #9
    Advanced Member Lurch's Avatar
    Join Date
    Apr 2006
    Location
    TN
    Posts
    681
    Quote Originally Posted by Easto View Post
    Try "Settings" > "Windows Update" and then Get Help.

    I know this is probably not the answer you're looking for but I would try updating again. Up until Windows 11 I've seen our other computer refuse an update and then later it seems to be good with it.
    I ran Windows Update troubleshooter and it fixed something but it still won't update.

  10. #10
    Advanced Member Lurch's Avatar
    Join Date
    Apr 2006
    Location
    TN
    Posts
    681
    First, make sure you have enough free space on the drive.
    Also, in Windows Explorer, right-click on the drive > Properties > Disk Cleanup > Cleanup System Files.
    I did these things and freed up about 20 GB of space. I already had about 149 GB of free space, now I have about 169 GB.

    You can try to repair corrupt update files from admin command prompt (right-click on command prompt and choose to "Run as administrator")

    Run this --> dism.exe /online /cleanup-image /restorehealth
    I'm not sure how to "right click on the command prompt" but that sounds worth trying.

  11. #11
    Advanced Member Lurch's Avatar
    Join Date
    Apr 2006
    Location
    TN
    Posts
    681
    I also have my Dell 960 but I have a feeling that won't update either.
    Maybe Microsoft wants to make more money on Windows 11.

  12. #12
    Advanced Member Lurch's Avatar
    Join Date
    Apr 2006
    Location
    TN
    Posts
    681
    I can't see how to right click command prompt. Sorry if I'm a PITA.

  13. #13
    Administrator Philip's Avatar
    Join Date
    May 1999
    Location
    Jacksonville, Florida
    Posts
    11,407
    Blog Entries
    6
    The easiest way to do this is, in the search box/icon right next to the Windows start button, search for command prompt, then right-click on the "Command Prompt" app, and choose to "Run as administrator".

  14. #14
    Advanced Member Lurch's Avatar
    Join Date
    Apr 2006
    Location
    TN
    Posts
    681
    Quote Originally Posted by Philip View Post
    The easiest way to do this is, in the search box/icon right next to the Windows start button, search for command prompt, then right-click on the "Command Prompt" app, and choose to "Run as administrator".
    Oh, yeah. Now I see what you mean.
    I will do all this later today. The "update and restart" isn't showing up on the shot down menu any more but I don't think it updated yet.
    Thank you Philip.

  15. #15
    Advanced Member Lurch's Avatar
    Join Date
    Apr 2006
    Location
    TN
    Posts
    681
    Quote Originally Posted by Philip View Post
    First, make sure you have enough free space on the drive.
    Also, in Windows Explorer, right-click on the drive > Properties > Disk Cleanup > Cleanup System Files.

    You can try to repair corrupt update files from admin command prompt (right-click on command prompt and choose to "Run as administrator")

    Run this --> dism.exe /online /cleanup-image /restorehealth
    I ran it and it completed successfully.
    Now I'm trying to update with the optional quality update.
    It might not be something I really have to get, but I'm trying to DL it anyway.
    Thank you.

  16. #16
    Moderator YeOldeStonecat's Avatar
    Join Date
    Jan 2001
    Location
    Somewhere along the shoreline in New England
    Posts
    51,112
    For stubborn Windows updates, or even computers that have old versions of Windows 10 and I don't feel like doing 30 rounds of Microsoft updates to catch it up to latest release, I just download and run the "Windows 10 Media Creation Tool"
    https://www.microsoft.com/en-us/soft...load/windows10

    Run it right from desktop.
    MORNING WOOD Lumber Company
    Guinness for Strength!!!

  17. #17
    Advanced Member Lurch's Avatar
    Join Date
    Apr 2006
    Location
    TN
    Posts
    681
    Quote Originally Posted by YeOldeStonecat View Post
    For stubborn Windows updates, or even computers that have old versions of Windows 10 and I don't feel like doing 30 rounds of Microsoft updates to catch it up to latest release, I just download and run the "Windows 10 Media Creation Tool"
    https://www.microsoft.com/en-us/soft...load/windows10

    Run it right from desktop.
    Thank you.
    This seemed to solve my problem and I seem to be fully updated now.

Similar Threads

  1. Replies: 14
    Last Post: 10-31-10, 01:25 PM
  2. Updating windows without using Windows update on the internet???
    By chimdogger in forum General Discussion Board
    Replies: 18
    Last Post: 02-14-04, 10:28 AM
  3. Problems with Windows 98 and the Windows Update Site
    By MadMax350 in forum Software Forum
    Replies: 2
    Last Post: 01-04-03, 06:39 PM
  4. Java update at Windows update
    By Lobo in forum Broadband Tweaks Help
    Replies: 3
    Last Post: 09-24-02, 06:19 PM
  5. Undo Windows Update Intel Storage Driver Update
    By blebs in forum Software Forum
    Replies: 5
    Last Post: 03-09-02, 08:50 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •