I've two Netgear Modems, and had an Arris modem on our account for a time. The first Netgear is a NightHawk C7800 (IIRC as its gone now), and it started throwing T2-4 Errors, Disconnects, Packetloss, and Dynamic Range Violations all day long.
We got an Arris and it worked great, it only spit out a few errors every now and then but never dissconncted. Well the Misses didnt like having two machines and wanted to go back to an all in one so we got another Netgear Nighthawk, C7000V2. It worked great for about a week and began spitting the same errors the first Netgear did. It also began dissconnecting as well.

I've contacted netgear, who can do nothing according to them. I've contacted Cox, who can do nothing with it according to them (Repeatedly, and I mean weve been in contact with them over 30 times about this crap.). I've read a bit on cox's forums about other users with the same modems having issues, and end up resolving it by them doing something in a hub or programing and what not. When I ask about such things I either get hung up on or they don't know what im talking about. Instead they try to push their hardware and Homecare products which after another agent truthfully told me may not even do anything.

I've a log of the errors, a picture of the channels to boot at the craziest of times. Is there anyone who could look at things and tell me where im going wrong? The modem "Should" be directly connected to the outside line to the pole. There "Was" splitters on the line (3 of them, one amplified) but have been removed. The first netgear had many issues while the splitters was on, and many issues with them being off.

This is an old photo




Here is a current snap of the modem after a reboot last night, seems to be doing ok.



Any advice, or help, or what to say to cox to even get the right help would be apreciated.

(Edit, aparently the img tags didnt work. Sorry)