CL will tell you that they promise speeds UP TO a certain speed (in your case 10 mb/s) and then give you a lower speed. My area is supposed to offer 10 mb/s, but only get up to 4 mb/s. They claim it is due to lines in area, but people 1/4 mile away use CL and are getting around 20 mb/s. I have actually burnt out two separate modems with CL, hate them, but only alternative is satellite--which I don't like bandwidth caps and cable hasn't entered my stretch of road yet.
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