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Thread: Acer Aspire Optical Drive Problems

  1. #1
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    Acer Aspire Optical Drive Problems

    I have an Acer Aspire 5100-3357, from April 2007, with Windows 7.

    Optical drive will read a data DVD, DVD movie, a data CD but not an audio CD.

    I have already tried the following steps.

    1. Went into REGEDIT and there is a procedure to remove lines for UPPER FILTERS and LOWER FILTERS, I had an entry for LOWER FILTERS, removed it, reboot, no help.

    2. I uninstalled the device in DEV MGR, restarted and it found it and installed it, but still did not work.

    3. I removed the optical drive from the laptop and then reinserted it, to reseat the connector, no help.

    4. I cleaned the optical drive with an optical disk drive cleaning CD I have, no help.

    5. I tried more than one audio CD.

    Because it reads 3 out of 4 types of discs, I doubt it is the hardware itself, but not sure what to try next.

    Any help would be appreciated.
    Thanks!
    Last edited by Qui-Gon John; 04-13-13 at 12:08 PM.

  2. #2
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    I did another test. I installed a blank HDD in that laptop, then installed a clean copy of Windows 7, then I tried to read an audio CD, still no go. So I guess the optical drive itself is defective. Even though it is odd that it only will not read audio CD's, but yes to data CD's, DVD movies & data DVD's.

    Let me know what you think?

  3. #3
    Moderator David's Avatar
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    Have you tried firmware updates?

    Hell_Yes

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