Results 1 to 6 of 6

Thread: Rural internet help needed, currently on Wildblue

  1. #1
    Junior Member
    Join Date
    Sep 2007
    Posts
    1

    Rural internet help needed, currently on Wildblue

    Hi everyone, and thanks in advance for any help or ideas.
    We just purchased a home in Celina Texas. (zip 75009) The home is located in a bit of a low area, and it is pretty much off the beaten path. We own 25 acres in the country.
    I run a small business, so I am in need of a fast internet service. It needs to be able to stream video and I will be uploading some reasonably large files.
    I think I have tried to figure out every possible option, but am hopeful that maybe I have missed something that you all may know about that I am unaware of.

    We have no 4G, so the new Verizon cantanna service will not reach us. There is no cable in the area, and to date all I can find as an option is satellite or a T1.
    (which I think, if I am not wrong, that the T1 is slow?)
    We have considered a point to point, but it would require at least a 100 foot tower, and we were told that even if we get there, we may still have slow speeds.
    We are not yet moved out to the location since we are still doing work on the home to get it ready, but we went ahead and got the Wildblue service for up to 12mbps.
    For some reason they can not seem to get any speed to find a way to help us maintain our speed. We can get it up to seven or 8, but it will drop back down and seems to constantly hang around 1.5 to 3.6. I had them bring out a couple of service people, the last being a supervisor and calling what they call the NOC team and they changed our gateway, and they finally got us up to a decent speed of 7 or 8mbps, but then later that night the speeds dropped back down to the 1.5 to just around 3 or 4 mbps. Additionally, we will be surfing and a cloud (yes a cloud) will pass over and we just loose our connection in it's entirety.
    After numerous calls to them, I keep hearing, "We are sorry, we don't know what to tell you" One rep that I explained that clouds are considered incliment weather, and that we were told we would loose our connection in incliment weather. Many of the other calls were even worse. I am actually shocked at the horrible level of customer service.
    I have no idea what to do, and I am hopeful that someone here may have some sort of suggestion. I am actually considering trying to become my own network and provider using something I have found here: http://www.proxim.com/products but then again, I have no idea at all where or how to begin.

    I am once again, thankful for any help you all can give. I am pretty desperate.

  2. #2
    Junior Member
    Join Date
    Jul 2012
    Posts
    1
    Hi, Use mobile phone with a data card, the speed may be varied but you will be connected with the internet.

  3. #3
    R.I.P. Nov 2015 RaisinCain's Avatar
    Join Date
    Jun 2009
    Posts
    1,951
    If you can get a T1 connection for a decent price I would go that route (no, it's not slow) otherwise I would get a mobile hotspot (Verizon, etc.).

  4. #4

    Re: T-Mobile One worth my while?

    Quote Originally Posted by tatum123 View Post
    Hi everyone, and thanks in advance for any help or ideas.
    We just purchased a home in Celina Texas. (zip 75009) The home is located in a bit of a low area, and it is pretty much off the beaten path. We own 25 acres in the country.
    I run a small business, so I am in need of a fast internet service. It needs to be able to stream video and I will be uploading some reasonably large files.
    I think I have tried to figure out every possible option, but am hopeful that maybe I have missed something that you all may know about that I am unaware of.

    We have no 4G, so the new Verizon cantanna service will not reach us. There is no cable in the area, and to date all I can find as an option is satellite or a T1.
    (which I think, if I am not wrong, that the T1 is slow?)
    We have considered a point to point, but it would require at least a 100 foot tower, and we were told that even if we get there, we may still have slow speeds.
    We are not yet moved out to the location since we are still doing work on the home to get it ready, but we went ahead and got the Wildblue service for up to 12mbps.
    For some reason they can not seem to get any speed to find a way to help us maintain our speed. We can get it up to seven or 8, but it will drop back down and seems to constantly hang around 1.5 to 3.6. I had them bring out a couple of service people, the last being a supervisor and calling what they call the NOC team and they changed our gateway, and they finally got us up to a decent speed of 7 or 8mbps, but then later that night the speeds dropped back down to the 1.5 to just around 3 or 4 mbps. Additionally, we will be surfing and a cloud (yes a cloud) will pass over and we just loose our connection in it's entirety.
    After numerous calls to them, I keep hearing, "We are sorry, we don't know what to tell you" One rep that I explained that clouds are considered incliment weather, and that we were told we would loose our connection in incliment weather. Many of the other calls were even worse. I am actually shocked at the horrible level of customer service.
    I have no idea what to do, and I am hopeful that someone here may have some sort of suggestion. I am actually considering trying to become my own network and provider using something I have found here: http://www.proxim.com/products but then again, I have no idea at all where or how to begin.

    I am once again, thankful for any help you all can give. I am pretty desperate.

    You need to check out the 4G Antenna shop!!! They have a plan that's legit called the Rural America plan. their phone number is (815)205-3300 or email them at [removed by admin]
    their website is [removed by admin] I'm sure they could definitely help you out, also their customer service is A+ ...I have them and I live around cornfields in Oklahoma! :-)

  5. #5
    Well, since we're resurrecting dead threads from 4 years ago... Some things have changed since 2012:
    * ViaSat purchased WildBlue, launched some more satellites, and rebranded themselves as Exede
    * Exede should be considerably faster and more reliable than what you experienced with WildBlue.
    * There are more cable companies in your zip code: [link removed by admin]. This site shows SuddenLink as well as Time Warner. Keep i mind, Texas zip codes probably cover a pretty large area, so they obviously don't service that entire zipcode, just parts of it. Of the two, SuddenLink has more experience in rural areas than Time Warner, and is more likely to to be willing to run a line "off the beaten path".

    In case you're still out there looking for options, hope you find this helpful...

  6. #6
    Oh, one more thing, since you said this is for a business - if you go to [link removed by admin] you will see Level 3 and MegaPath listed for your area. These are business service providers, so they will try to sell you on a T1 or multiple T1's (or OCx, or fiberoptic, depending on where you are).

    You asked, "Is a T1 slow?". The answer is yes, compared to what you are used to. 1.54 Mb/s. So why would anyone pay hundreds of dollars per month for this? That bandwidth is symmetrical (same speed up and down), guaranteed (speed never goes up or down), and can be combined by having multiple T1s. You get your own dedicated line, not shared with any neighbours, and they will run that line to just about anywhere as long as you pay for the installation costs.

    Good luck!

Similar Threads

  1. Rural Internet & Long-Distance Wifi help!
    By belle8 in forum Wireless Networks & Routers
    Replies: 2
    Last Post: 02-02-10, 05:16 PM
  2. I have wildblue, is it any hope?
    By Cometflash in forum Broadband Tweaks Help
    Replies: 7
    Last Post: 01-23-09, 02:13 PM
  3. Any Tweaks For WildBlue Satellite ISP
    By Tokie in forum Broadband Tweaks Help
    Replies: 23
    Last Post: 12-06-08, 08:36 PM
  4. Wildblue tweaking help
    By sleepyman1 in forum Broadband Tweaks Help
    Replies: 14
    Last Post: 06-27-08, 07:34 PM
  5. Internet in RURAL AREA... Solutions (non-satellite)
    By Koobs in forum General Broadband Forum
    Replies: 3
    Last Post: 11-07-07, 09:22 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •