Have you tried the F12 key to give you the boot options yet?
Laptop: Dell Latitude E6410
Win7 keeps looping and sometimes freezes at Windows loading logo and I'm trying to use the restore cd but cant get into the BIOS to enable dvd-rom. I forgot the admin bios password to unlock, even tried removing the coin battery to no ava, I think its a chip that has to be removed to hard reset.
System Number: G2CLXN1-2A7B
Dell support isn't helping at all and keep telling me to run diagnostics, which everything Passed. They said they would charge to send a tech out to remove password but that's gonna make me wait longer and probably cost me a bundle. Does anyone know where there is a battery or chip or jumper on this mobo to remove the pass?
Have you tried the F12 key to give you the boot options yet?
Yea, the thing is I disabled dvd-rom so my kids couldnt put cds in and try to screw things up on boot...lol works so well it's keeping me from doing so as well
I might have an actual disc/ISO of the technician disc at work. Let me check and if I do I'll get it to you.
The problem is that I cant get into the BIOS cause I dont remember BIOS Admin Password and that is needed for me to enable the dvd-rom so having a cd doesnt really help if I cant boot it...called Dell and the support said I needed to transfer ownership to get the Master Password and I couldn't cause I dont know the other people that had this laptop before
Let me see if I can get the master password from my Dell technician where I work. I'll also ask the other people in my IT department if they have any idea what it could be.
I tried using one of the master passwords someone gave me: ee06KJ9c5bHEP00X but that still gets me invalid password and it's QWERTY keyboard layout and even did the Ctrl + Enter...I love the security but really just want to get this working again =/
The master password is related to your service tag or other number, so its different for everyone. At least thats what google suggests.
I give up when people don't listen. Hope you find the answer to the problem you're dealing with.
What because he mentioned the master password, and I goggled around to find the info I posted previously? How is that not listening? Yes you say there are other ways to do it, ok so research them as you were planning. Our discussion of the master password doesn't affect that.
You are acting like an ass. You said you had to talk to some people at your work, what does that require him to say? I'm sorry your ego wasnt massaged enough in this thread for you to continue to help someone.
Yea, sorry for being impatient but I was looking around for other options. That is the MP but I thought those where 0 (Zeros) not O (letter) It worked thank you for responding tho
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