Results 1 to 5 of 5

Thread: Moving to different hosting provider exchange emails stopped working ?

  1. #1

    Moving to different hosting provider exchange emails stopped working ?

    Hi Expert

    My client has got this domain ‘line.com.au’ hosted with the below hosting provider

    www.swishconnect.com.au


    Nameserver1 : silver123.server.com


    Nameserver2 : silver123.server.com


    And exchange server 2003 for the mails


    Everything was working fine.




    Today he got a new website called lakmos.com and hosted with a new hosting provider which is :


    Siteground.com


    And the Nameservers were changed from silver123.server.com to ns1.sitegound.com And from silver123.server.com to ns2.siteground.com


    Since sitegotund.com does not register a domain name that ends with .au, therefore -not sure(guessing)- the guy who designed the new website registered the domain name ‘lakmos.com’ as a new domain and has pointed the old domain ‘line.com.au’ to ‘lakmos.com’ via Nameserver1 and Nameserver2 as explained above.


    In the web browser if you type in :


    http://line.com.au or


    http://lakmos.com


    Outcome same website



    Now my client has an issue the mail does not work.


    On the Exchange server 2003 ‘Forward Lookup Zone’ I had changed 4 ‘records’ (ftp Host(A), list Host(A), list Mail Exchanger (MX),www Host(A)) from pointing to the old ip address that was belong to silver123.server.com (202.45.65.70,,,,,not real) to the new ip address that is associated with ns1.sitegound.com (172.14.56.70,,,,,not real)


    But still emails does not work.


    What do you think I have missed ?


    Thanks

  2. #2
    Code:
    http://www.siteground.com/tutorials/email/email_mx_record.htm
    I tried to use instruction from the new hosting provider website

    As you have noted there are 3 options,,,,,,,,,Which option applies to my case ?

    I had already tried options 1 and 3 that but it did not work,,,,might be I had not done it correctly


    How to Setup the MX Record for Your Domain Name Tutorial
    To point your mail service to us, you should change your MX record of your domain to point to your server's hostname. For example, if your account is hosted on sitegroundXXX.com, then you should change your MX record to: sitegroundXXX.com.
    Don't forget to put a dot at the end, otherwise the mail will not be pointed correctly.
    For instance on the exchange server I configured this :

    ns1.sitegound.com.,,,,,,,,,,,,,,,,,here is dot

    Is this right ?


    How to Setup the MX Record for Your Domain Name Tutorial
    Select the domain name for which you want to alter the MX record from the drop down menu.
    I have got two domains :
    line.com.au and lakmos.com

    Which one should i alter ?


    You need to define the priority and the web address of the mail server. Then click the Add New Record button.
    Under 'Add New Record' option what should I choose for 'Destination' ?

    Thanks

  3. #3
    Moderator YeOldeStonecat's Avatar
    Join Date
    Jan 2001
    Location
    Somewhere along the shoreline in New England
    Posts
    50,898
    The MX record usually gets pointed to the A-Record you've made for your mail server. You should also create a PTR and reverse DNS entry for your mail server...if you send mail outbound directly from your mail server. If you have some middleman "bastion" service like Postini or Appriver...it's not needed. And you'd point your MX record to the server(s) they tell you to for your account.

    Did you move your domain registrar service also? Just because you moved your website doensn't mean you have to change registrars.
    MORNING WOOD Lumber Company
    Guinness for Strength!!!

  4. #4
    Did you move your domain registrar service also? Just because you moved your website doensn't mean you have to change registrars.
    No I have not changed the registrar.


    If you have some middleman "bastion" service like Postini or Appriver...it's not needed. And you'd point your MX record to the server(s) they tell you to for your account.
    No I do not have that.


    The MX record usually gets pointed to the A-Record you've made for your mail server. You should also create a PTR and reverse DNS entry for your mail server...if you send mail outbound directly from your mail server.
    Could you please explain that more because I have not done that before.

    Thanks

  5. #5
    Moderator YeOldeStonecat's Avatar
    Join Date
    Jan 2001
    Location
    Somewhere along the shoreline in New England
    Posts
    50,898
    RevDNS can take a bit of explaining.....basically it's a record for your networks static public IP address.
    A few links on this Google page
    http://www.google.com/search?hl=en&c...=&oq=&gs_rfai=

    I should have typed "PTR/Reverse DNS entry"....instead of the "and" in between, sorry.

    If your mail server sends e-mail directly out to the internet via DNS...you should have a PTR for it, else your mail will get bounced or rejected by many spam filters out there...most of them reject e-mail that doesn't pass a RevDNS test...such as tarpitting. The Untangle unit I built for our network..we filter e-mail for lots of clients, currently we process about 7,000 e-mails per day through it. Tarpitting stops an additional 8,000 e-mails before even hitting the filter, and PTR is what it bases its "pass" on. So mail servers without a properly setup PTR get stopped right there.

    You generally have your bandwidth provider (ISP) setup your RevDNS entry.

    If your e-mail server forwards to another outgoing mail server, or SMTP smart host...you do not need these records.

    Here's a good link for you to use as a tool for a while..
    http://mxtoolbox.com/
    MORNING WOOD Lumber Company
    Guinness for Strength!!!

Similar Threads

  1. 26 Hosting Web www.ivys.es
    By tesddalws in forum ms.public.windows.networking.wireless
    Replies: 0
    Last Post: 11-04-09, 07:33 AM
  2. Digital Subscriber Line (xDSL) FAQ v20010108
    By jkristof@interaccess.com in forum comp.dcom.xdsl
    Replies: 0
    Last Post: 06-21-09, 12:51 PM
  3. Shared files stopped working
    By flocrest in forum ms.public.windows.networking.wireless
    Replies: 1
    Last Post: 02-02-09, 05:39 PM
  4. Port Forwarding Stopped Working
    By SirAdrian in forum Wireless Networks & Routers
    Replies: 4
    Last Post: 01-16-07, 04:41 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •