Reply With QuoteThanks cat. bookmarked!
I'm starting a remote support software list, since many of us here do computer/IT tech stuff and need to connect to random various clients easily in order to see their desktop and fix issues.
Proper remote support software is different than remote access software like logmein, or VNC, or PcAnywhere, or Remote Desktop Protocol built into Windows.
What defines a good remote support app
*As single click as possible for the remote end user needing support
*No firewall configuration, no port forwarding, no needing to know end users WAN IP address
*Share desktop with end user needing support, full KVM from your point of view
join.me (beta from logmein)
ammyy.com/en/
teamviewer.com
showmypc.com
chunkvnc.com
ntrglobal.com/ntrsupport/
crossloop.com
gbridge.com
mesh.com
secure.logmeinrescue.com
echovnc.sourceforge.net
uvnc.com
advantig.com/oneclick
echogent.com
simple-help.com
helpdeskvnc.com
gidsoftware.com/remotehelpdesk.htm
beam2support.com
softplatz.com/software/remote-helpdesk
dualdesk.com
gotomeeting.com
techinline.com
gotoassist.com
bomgar.com
rhubcom.com
join.me
litemanager.com
supremofree.com
Remote Assistance built into Microsoft Small Business Server...the admin logs into the console, and from MMC you can do a TSWeb like session with clients on the network. I use this a lot since many of my clients networks are based on SBS. While technically it does require a static IP and port forwarding, it's still a quick and easy way to get to end users desktop if they're behind their their SBS box.
MORNING WOOD Lumber Company
Guinness for Strength!!!
Thanks cat. bookmarked!
Win.
Thanks YOSC, I'll definitely be looking at all of those
Woot!
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Vendor neutral certified in IT Project Management, IT Security, Cisco Networking, Cisco Security, Wide Area Networks, IPv6, IT Hardware, Unix, Linux, and Windows server administration
I have used most of those and they all work well.
I must say though that My favorite is Teamviewer. They have a handy Iphone app as well when I need to access something when I'm out and about.
I use the built in remote desktop. I also understand you can you MS Live Meeting as well?
Try MINGLEVIEW which is free for commercial use too and its very very easy to use and has great screen quality of the remote pc as if we are on the same machine
Cool list! Thx YeOldeStonecat!.. I began to try it below - Litemanager. but stopped! )) I like
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