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Thread: Damn Umpqua Bank

  1. #1
    resident Humboldt's Avatar
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    Oct 2000
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    Northern CA
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    Damn Umpqua Bank

    Great bank, but I tried to check my balance and was asked what my favorite high school activity was...

    2 wrong guesses and they locked me out of my account, no 24-hour support. Despite correct login and pass word.

    My bad for not writing down the answers to their questions, but you'd think there'd be an automated way to reset it.

    I guess I'll just pay my mortgage tomorrow rather than risk an overdraft

  2. #2
    Resident Atheist Dan's Avatar
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    Jul 2000
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    Orangevale ,Ca
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    ya,the security stuff can get to be a pain,I agree,

    a couple months ago I got Norton Security suite,which has "card & Logins"(identity protection),it stores all my logins and questions and anything else Io want it to in a secure encrypted file on a external drive,it fills all of those in for me now,I love it.
    the only other person that would use this pc is my wife,so I am not worried about security,and besides,it makes me login once a day to the file,it's a very long password.

  3. #3
    meat popsicle Zilog B's Avatar
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    Was the answer F@pping?


    My son ... ask for thyself another internet connection, for that which I leave is too slow for thee

  4. #4
    Resident Atheist Dan's Avatar
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    Quote Originally Posted by Zilog B View Post
    Was the answer F@pping?


    dude !


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    thats messed up to say !
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    it's humby !
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    not Brent !
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    ..
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  5. #5

    Happy to help

    Sorry you're having issues with our online banking security process. We'd be happy to help. Please go to www.umpquabank.com and click on "contact us." We'll work to reset your password. I have someone standing by until noon today (Sunday) to do so.

  6. #6
    resident plumber Mark's Avatar
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    Quote Originally Posted by Lani Hayward View Post
    Sorry you're having issues with our online banking security process. We'd be happy to help. Please go to www.umpquabank.com and click on "contact us." We'll work to reset your password. I have someone standing by until noon today (Sunday) to do so.

  7. #7
    meat popsicle Zilog B's Avatar
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    Jun 2001
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    haha

    The internet is always smaller than you think
    My son ... ask for thyself another internet connection, for that which I leave is too slow for thee

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