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Thread: Please help internet isnt working.. :(

  1. #1
    Junior Member
    Join Date
    Jul 2008
    Posts
    6

    Unhappy Please help internet isnt working.. :(

    Hi my internet doesn work i cant browse..

    i get this erro

    Windows has detected a problem with Winsock provider catalog on this computer.

    I ran a Diagnose Connection Problems...


    Last diagnostic run time: 03/29/09 23:02:39 WinSock Diagnostic
    WinSock status

    info All base service provider entries are present in the Winsock catalog.
    info The Winsock Service provider chains are valid.
    error Provider entry MSAFD Tcpip [TCP/IP] could not perform simple loopback communication. Error 10055.
    info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
    info Provider entry RSVP UDP Service Provider passed the loopback communication test.
    error Provider entry RSVP TCP Service Provider could not perform simple loopback communication. Error 10055.
    error A connectivity problem exists with an installed LSP.
    action Automated repair: Reset WinSock catalog
    action Successfully executed: netsh winsock reset catalog
    info System restart required



    Network Adapter Diagnostic
    Network location detection

    info Using home Internet connection
    Network adapter identification

    info Network connection: Name=Local Area Connection, Device=NVIDIA nForce Networking Controller, MediaType=LAN, SubMediaType=LAN
    info Ethernet connection selected
    Network adapter status

    info Network connection status: Connected



    HTTP, HTTPS, FTP Diagnostic
    HTTP, HTTPS, FTP connectivity

    warn HTTP: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established
    warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established
    warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
    warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the server could not be established
    warn HTTPS: Error 12029 connecting to www.passport.net: A connection with the server could not be established
    warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
    error Could not make an HTTP connection.
    error Could not make an HTTPS connection.
    error Could not make an FTP connection.

    Please help me fix this issue

  2. #2
    Junior Member
    Join Date
    Jul 2008
    Posts
    6
    Here is the highjackthis.log


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:34:16 AM, on 3/30/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16791)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\QuickTime\QTTask.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Kodak\printer\center\KodakSvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\System\firewall.exe
    C:\WINDOWS\system32\mstsc.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\McAfee\MSK\MskSrver.exe
    c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Windows Live\Contacts\wlcomm.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gateway.com/g/sidepanel.h...ys=DTP&M=T3120
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.h...ys=DTP&M=T3120
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
    O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
    O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O23 - Service: McAfee Application Installer Cleanup (0129281238404614) (0129281238404614mcinstcleanup) - McAfee, Inc. - C:\DOCUME~1\Owner\LOCALS~1\Temp\012928~1.EXE
    O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\printer\center\KodakSvc.exe
    O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    O23 - Service: Windows Firewall - Unknown owner - C:\Program Files\Common Files\System\firewall.exe

    --
    End of file - 7347 bytes

  3. #3
    Junior Member
    Join Date
    Mar 2009
    Location
    Atlanta, GA
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    I would try to reset the winsock for TCP/IP. Your TCP/IP sounds like it may be corrupt. Use the winsock reset commands at the DOS prompts.

  4. #4
    Junior Member
    Join Date
    Jul 2008
    Posts
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    Hey could you please find it for me i really dont know where it is im new here

    Thanks in advance.

  5. #5
    Ohh Hell yeah.. Sava700's Avatar
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    Quote Originally Posted by imran_m View Post
    Hey could you please find it for me i really dont know where it is im new here

    Thanks in advance.
    http://www.snapfiles.com/get/winsockxpfix.html

  6. #6
    Junior Member
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    sorry that didnt work

  7. #7
    aclhome
    Guest
    Quote Originally Posted by imran_m View Post
    sorry that didnt work
    I think the previous post may not work with xp sp2....try the following as it worked for me

    TCP/IP stack repair options for use with Windows XP with SP2.

    For these commands, Start, Run, CMD to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

    Reboot the machine.

  8. #8
    SG Enthusiast Rollingstone's Avatar
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    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    Is your browser configured to use proxy ?
    Firefox Extreme Speed Edition

    What makes you: "...waking up in the morning so excited about & wanna FLY out of the door ?"

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