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Thread: Frequent comcast outages: modem or cable?

  1. #1
    Burninator
    Guest

    Frequent comcast outages: modem or cable?

    For the last couple of weeks I've been having comcast outages
    constantly, 5-15 times a day (that I notice). The oddity is that
    when the outage occurs, the Toshiba modem lights are all normal
    (power/cable/pc solid; data flashing). The outages seldom last longer
    than a a couple minutes (long enough to throw me off VPN).
    When the outage occurs, I can still talk to other computers on my home
    network, leading me to assume, perhaps wrongly, that the linksys
    router is OK.
    I called comcast to schedule service and got the usual line about how
    i would be charged if the problem was in my equipment. How do I tell?
    The modem is several years old but its indicators are telling me that
    data is being passed. Any thoughts?
    Oh, and unplugging the router and waiting and restoring power usually
    restores service. This could be incidental since the outages are
    short. Thanks

  2. #2
    Burninator
    Guest

    Re: Frequent comcast outages: modem or cable?

    On Mon, 02 Mar 2009 19:27:10 -0700, Burninator <goto@sleep.org> wrote:

    >Oh, and unplugging the router and waiting

    Clarification: I meant: "unplugging the modem and waiting"
    I never have to unplug the router.


  3. #3
    $Bill
    Guest

    Re: Frequent comcast outages: modem or cable?

    Burninator wrote:
    > For the last couple of weeks I've been having comcast outages
    > constantly, 5-15 times a day (that I notice). The oddity is that
    > when the outage occurs, the Toshiba modem lights are all normal
    > (power/cable/pc solid; data flashing). The outages seldom last longer
    > than a a couple minutes (long enough to throw me off VPN).
    > When the outage occurs, I can still talk to other computers on my home
    > network, leading me to assume, perhaps wrongly, that the linksys
    > router is OK.
    > I called comcast to schedule service and got the usual line about how
    > i would be charged if the problem was in my equipment. How do I tell?
    > The modem is several years old but its indicators are telling me that
    > data is being passed. Any thoughts?
    > Oh, and unplugging the router and waiting and restoring power usually
    > restores service. This could be incidental since the outages are
    > short. Thanks


    Have they accessed your modem remotely and tried to diagnose any
    problems ?

    What model is the modem ?

    Does the Toshiba have a status page you can access ? If so, try to
    get all the info you can from there and post it when normal and when
    failing - esp the Tx/Rx power and SNR. Comcast could be disabling
    access to the page if there is one. Try 192.168.100.1 for access
    to the page.

    If nothing stands out, the obvious next step would be to run without
    the router and see if a single computer connected to the modem has
    the same issues. If so, you have a modem, cabling or Comcast network
    issue and will need to figure out which. If Comcast won't cop to a
    network problem, you could save money by taking the modem in for a
    swap (I assume they will do that for free if you're renting it or
    it's included in fees). You could also try bypassing as much of
    your cabling as possible and connect out near the point of ingress
    checking your connectors for wear/damage/looseness in the process
    and making sure they're all clean and tight. What kind of cable
    do you have ? And who did the install ?



  4. #4
    Burninator
    Guest

    Re: Frequent comcast outages: modem or cable?

    On Mon, 02 Mar 2009 19:09:25 -0800, "$Bill" <news@SPAMOLAtodbe.com>
    wrote:

    >Burninator wrote:
    >> For the last couple of weeks I've been having comcast outages
    >> constantly, 5-15 times a day (that I notice). The oddity is that
    >> when the outage occurs, the Toshiba modem lights are all normal
    >> (power/cable/pc solid; data flashing). The outages seldom last longer
    >> than a a couple minutes (long enough to throw me off VPN).
    >> When the outage occurs, I can still talk to other computers on my home
    >> network, leading me to assume, perhaps wrongly, that the linksys
    >> router is OK.
    >> I called comcast to schedule service and got the usual line about how
    >> i would be charged if the problem was in my equipment. How do I tell?
    >> The modem is several years old but its indicators are telling me that
    >> data is being passed. Any thoughts?
    >> Oh, and unplugging the router and waiting and restoring power usually
    >> restores service. This could be incidental since the outages are
    >> short. Thanks

    >
    >Have they accessed your modem remotely and tried to diagnose any
    >problems ?
    >
    >What model is the modem ?
    >
    >Does the Toshiba have a status page you can access ? If so, try to
    >get all the info you can from there and post it when normal and when
    >failing - esp the Tx/Rx power and SNR. Comcast could be disabling
    >access to the page if there is one. Try 192.168.100.1 for access
    >to the page.
    >
    >If nothing stands out, the obvious next step would be to run without
    >the router and see if a single computer connected to the modem has
    >the same issues. If so, you have a modem, cabling or Comcast network
    >issue and will need to figure out which. If Comcast won't cop to a
    >network problem, you could save money by taking the modem in for a
    >swap (I assume they will do that for free if you're renting it or
    >it's included in fees). You could also try bypassing as much of
    >your cabling as possible and connect out near the point of ingress
    >checking your connectors for wear/damage/looseness in the process
    >and making sure they're all clean and tight. What kind of cable
    >do you have ? And who did the install ?
    >



    It is a Toshiba PCX1100U. It doesn't have a status page you can
    access. Comcast remotely cycled the modem today but phone support
    couldn't do more than that and that didn't solve problem.
    192.168.100.1 doesn't get response. Cursory search indicates that
    you can't get to diag on this modem.
    I own the modem and installed it myself. It is at least 5 years old
    and could very easily be going bad. I was hoping someone might
    recognize the oddity of lights on modem indicating normal status while
    no data is getting through. I did the cabling and the coax is less
    than a year old. Thanks for your response.

  5. #5
    1PW
    Guest

    Re: Frequent comcast outages: modem or cable?

    On 03/02/2009 07:40 PM, Burninator sent:
    > On Mon, 02 Mar 2009 19:09:25 -0800, "$Bill" <news@SPAMOLAtodbe.com>
    > wrote:
    >
    >> Burninator wrote:
    >>> For the last couple of weeks I've been having comcast outages
    >>> constantly, 5-15 times a day (that I notice). The oddity is that
    >>> when the outage occurs, the Toshiba modem lights are all normal
    >>> (power/cable/pc solid; data flashing). The outages seldom last longer
    >>> than a a couple minutes (long enough to throw me off VPN).
    >>> When the outage occurs, I can still talk to other computers on my home
    >>> network, leading me to assume, perhaps wrongly, that the linksys
    >>> router is OK.
    >>> I called comcast to schedule service and got the usual line about how
    >>> i would be charged if the problem was in my equipment. How do I tell?
    >>> The modem is several years old but its indicators are telling me that
    >>> data is being passed. Any thoughts?
    >>> Oh, and unplugging the router and waiting and restoring power usually
    >>> restores service. This could be incidental since the outages are
    >>> short. Thanks

    >> Have they accessed your modem remotely and tried to diagnose any
    >> problems ?
    >>
    >> What model is the modem ?
    >>
    >> Does the Toshiba have a status page you can access ? If so, try to
    >> get all the info you can from there and post it when normal and when
    >> failing - esp the Tx/Rx power and SNR. Comcast could be disabling
    >> access to the page if there is one. Try 192.168.100.1 for access
    >> to the page.
    >>
    >> If nothing stands out, the obvious next step would be to run without
    >> the router and see if a single computer connected to the modem has
    >> the same issues. If so, you have a modem, cabling or Comcast network
    >> issue and will need to figure out which. If Comcast won't cop to a
    >> network problem, you could save money by taking the modem in for a
    >> swap (I assume they will do that for free if you're renting it or
    >> it's included in fees). You could also try bypassing as much of
    >> your cabling as possible and connect out near the point of ingress
    >> checking your connectors for wear/damage/looseness in the process
    >> and making sure they're all clean and tight. What kind of cable
    >> do you have ? And who did the install ?
    >>

    >
    >
    > It is a Toshiba PCX1100U. It doesn't have a status page you can
    > access. Comcast remotely cycled the modem today but phone support
    > couldn't do more than that and that didn't solve problem.
    > 192.168.100.1 doesn't get response. Cursory search indicates that
    > you can't get to diag on this modem.
    > I own the modem and installed it myself. It is at least 5 years old
    > and could very easily be going bad. I was hoping someone might
    > recognize the oddity of lights on modem indicating normal status while
    > no data is getting through. I did the cabling and the coax is less
    > than a year old. Thanks for your response.


    What $Bill said: What's the make & model of the modem?

    Has an additional signal splitter been installed anywhere on the premises?

    Can you go to *EVERY* cable connector and completely unscrew the
    connector? Then, re-install and tighten, with a 3/8" open-end wrench,
    *slightly* tighter than finger tight.

    Pete
    --
    1PW @?6A62?FEH9:DE=6o2@=]4@> [r4o7t]

  6. #6
    Burninator
    Guest

    Re: Frequent comcast outages: modem or cable?

    On Mon, 02 Mar 2009 19:59:46 -0800, 1PW <barcrnahgjuvfgyr@nby.pbz>
    wrote:

    >On 03/02/2009 07:40 PM, Burninator sent:
    >> On Mon, 02 Mar 2009 19:09:25 -0800, "$Bill" <news@SPAMOLAtodbe.com>
    >> wrote:
    >>
    >>> Burninator wrote:
    >>>> For the last couple of weeks I've been having comcast outages
    >>>> constantly, 5-15 times a day (that I notice). The oddity is that
    >>>> when the outage occurs, the Toshiba modem lights are all normal
    >>>> (power/cable/pc solid; data flashing). The outages seldom last longer
    >>>> than a a couple minutes (long enough to throw me off VPN).
    >>>> When the outage occurs, I can still talk to other computers on my home
    >>>> network, leading me to assume, perhaps wrongly, that the linksys
    >>>> router is OK.
    >>>> I called comcast to schedule service and got the usual line about how
    >>>> i would be charged if the problem was in my equipment. How do I tell?
    >>>> The modem is several years old but its indicators are telling me that
    >>>> data is being passed. Any thoughts?
    >>>> Oh, and unplugging the router and waiting and restoring power usually
    >>>> restores service. This could be incidental since the outages are
    >>>> short. Thanks
    >>> Have they accessed your modem remotely and tried to diagnose any
    >>> problems ?
    >>>
    >>> What model is the modem ?
    >>>
    >>> Does the Toshiba have a status page you can access ? If so, try to
    >>> get all the info you can from there and post it when normal and when
    >>> failing - esp the Tx/Rx power and SNR. Comcast could be disabling
    >>> access to the page if there is one. Try 192.168.100.1 for access
    >>> to the page.
    >>>
    >>> If nothing stands out, the obvious next step would be to run without
    >>> the router and see if a single computer connected to the modem has
    >>> the same issues. If so, you have a modem, cabling or Comcast network
    >>> issue and will need to figure out which. If Comcast won't cop to a
    >>> network problem, you could save money by taking the modem in for a
    >>> swap (I assume they will do that for free if you're renting it or
    >>> it's included in fees). You could also try bypassing as much of
    >>> your cabling as possible and connect out near the point of ingress
    >>> checking your connectors for wear/damage/looseness in the process
    >>> and making sure they're all clean and tight. What kind of cable
    >>> do you have ? And who did the install ?
    >>>

    >>
    >>
    >> It is a Toshiba PCX1100U. It doesn't have a status page you can
    >> access. Comcast remotely cycled the modem today but phone support
    >> couldn't do more than that and that didn't solve problem.
    >> 192.168.100.1 doesn't get response. Cursory search indicates that
    >> you can't get to diag on this modem.
    >> I own the modem and installed it myself. It is at least 5 years old
    >> and could very easily be going bad. I was hoping someone might
    >> recognize the oddity of lights on modem indicating normal status while
    >> no data is getting through. I did the cabling and the coax is less
    >> than a year old. Thanks for your response.

    >
    >What $Bill said: What's the make & model of the modem?
    >
    >Has an additional signal splitter been installed anywhere on the premises?
    >
    >Can you go to *EVERY* cable connector and completely unscrew the
    >connector? Then, re-install and tighten, with a 3/8" open-end wrench,
    >*slightly* tighter than finger tight.
    >
    >Pete

    No splitter installed. All has been stable for a while. Per your
    suggestion, I will check all connectors. Thanks.
    Oh, and isn't Toshiba PCX110U the make and model of modem? Am I
    missing something? Also, while looking for docs I found original
    receipt for modem: 9/2001! So I guess by most standards I've gotten
    a good run off it.

  7. #7
    Jerry
    Guest

    Re: Frequent comcast outages: modem or cable?

    "Burninator" <goto@sleep.org> wrote in message
    news:179pq4dfsrqfjcf7l51dh7v7c6s3stmn9p@4ax.com...
    > On Mon, 02 Mar 2009 19:09:25 -0800, "$Bill" <news@SPAMOLAtodbe.com>
    > wrote:
    >
    >>Burninator wrote:
    >>> For the last couple of weeks I've been having comcast outages
    >>> constantly, 5-15 times a day (that I notice). The oddity is that
    >>> when the outage occurs, the Toshiba modem lights are all normal
    >>> (power/cable/pc solid; data flashing). The outages seldom last longer
    >>> than a a couple minutes (long enough to throw me off VPN).
    >>> When the outage occurs, I can still talk to other computers on my home
    >>> network, leading me to assume, perhaps wrongly, that the linksys
    >>> router is OK.
    >>> I called comcast to schedule service and got the usual line about how
    >>> i would be charged if the problem was in my equipment. How do I tell?
    >>> The modem is several years old but its indicators are telling me that
    >>> data is being passed. Any thoughts?
    >>> Oh, and unplugging the router and waiting and restoring power usually
    >>> restores service. This could be incidental since the outages are
    >>> short. Thanks

    >>
    >>Have they accessed your modem remotely and tried to diagnose any
    >>problems ?
    >>
    >>What model is the modem ?
    >>
    >>Does the Toshiba have a status page you can access ? If so, try to
    >>get all the info you can from there and post it when normal and when
    >>failing - esp the Tx/Rx power and SNR. Comcast could be disabling
    >>access to the page if there is one. Try 192.168.100.1 for access
    >>to the page.
    >>
    >>If nothing stands out, the obvious next step would be to run without
    >>the router and see if a single computer connected to the modem has
    >>the same issues. If so, you have a modem, cabling or Comcast network
    >>issue and will need to figure out which. If Comcast won't cop to a
    >>network problem, you could save money by taking the modem in for a
    >>swap (I assume they will do that for free if you're renting it or
    >>it's included in fees). You could also try bypassing as much of
    >>your cabling as possible and connect out near the point of ingress
    >>checking your connectors for wear/damage/looseness in the process
    >>and making sure they're all clean and tight. What kind of cable
    >>do you have ? And who did the install ?
    >>

    >
    >
    > It is a Toshiba PCX1100U. It doesn't have a status page you can
    > access. Comcast remotely cycled the modem today but phone support
    > couldn't do more than that and that didn't solve problem.
    > 192.168.100.1 doesn't get response. Cursory search indicates that
    > you can't get to diag on this modem.
    > I own the modem and installed it myself. It is at least 5 years old
    > and could very easily be going bad. I was hoping someone might
    > recognize the oddity of lights on modem indicating normal status while
    > no data is getting through. I did the cabling and the coax is less
    > than a year old. Thanks for your response.


    I had a similar problem, I would loose connectivity for 30 seconds to maybe
    a minute or 2. It would happen randomly during the day. BrightHouse
    furnishes my modem and I had gotten a free replacement from them 3 times for
    this same problem. That convinced me it wasn't the modem. What I used to
    help prove the problem to them is to us a program (LinkMonitor) that sends
    out pings to any address you want at any interval and logs the results. I
    set it up to ping yahoo every 5 seconds and had a log that I could use to
    prove to BrightHouse that the problem really existed. I even installed it
    on my neighbors computer both are cables are connected at the same pole
    splitter, I was convinced it was somewhere upstream from my pole connection
    but their computer ran fine and the log showed no missed pings. The long
    and short of it is that it turned out to be a connection where the cable
    attaches to my home, it goes through a grounded feed thru and then to a 1 to
    3 splitter. After they changed all those components and connections it
    worked like a champ.
    Unfortunately you say that your wiring is relatively new so while it still
    could be the problem, it's less likely. Any neighbors willing to swap
    modems with you for a day or so? Only other option I can think of is buying
    a replacement modem. I guess that's one of the downfalls of owning the
    modem, in my case BrightHouse is responsible for their signal all the way
    into and out of the cable modem including the house wiring.
    Good luck.



  8. #8
    $Bill
    Guest

    Re: Frequent comcast outages: modem or cable?

    Burninator wrote:
    >
    > It is a Toshiba PCX1100U. It doesn't have a status page you can
    > access.


    Then if and when you replace it, *DO NOT* buy another one - get a modem
    that you can talk to.

    > Comcast remotely cycled the modem today but phone support
    > couldn't do more than that and that didn't solve problem.
    > 192.168.100.1 doesn't get response. Cursory search indicates that
    > you can't get to diag on this modem.


    Found this which may or may not apply to the 1100:

    http://www.dslreports.com/forum/rema...=flat;start=40

    "to access the built in diag... set your ip statically to 192.168.100.2
    set your subnet to 255.255.255.0 and set your gateway to 192.168.100.1...
    then throw 192.168.100.1 into your browser and viola!"

    > I own the modem and installed it myself. It is at least 5 years old
    > and could very easily be going bad. I was hoping someone might
    > recognize the oddity of lights on modem indicating normal status while
    > no data is getting through. I did the cabling and the coax is less
    > than a year old. Thanks for your response.


    Next time you shop for a modem - get one that talks to you. :)

  9. #9
    Bill M.
    Guest

    Re: Frequent comcast outages: modem or cable?

    On Mon, 02 Mar 2009 21:46:08 -0800, "$Bill" <news@SPAMOLAtodbe.com>
    wrote:

    >Burninator wrote:
    >>
    >> It is a Toshiba PCX1100U. It doesn't have a status page you can
    >> access.

    >
    >Then if and when you replace it, *DO NOT* buy another one - get a modem
    >that you can talk to.
    >
    > > Comcast remotely cycled the modem today but phone support
    >> couldn't do more than that and that didn't solve problem.
    >> 192.168.100.1 doesn't get response. Cursory search indicates that
    >> you can't get to diag on this modem.

    >
    >Found this which may or may not apply to the 1100:
    >
    >http://www.dslreports.com/forum/rema...=flat;start=40
    >
    >"to access the built in diag... set your ip statically to 192.168.100.2
    >set your subnet to 255.255.255.0 and set your gateway to 192.168.100.1...
    >then throw 192.168.100.1 into your browser and viola!"


    Nitpick - if you're going to place the PC on the same subnet as the
    modem like that, then the gateway can be anything, or nothing at all.

    >> I own the modem and installed it myself. It is at least 5 years old
    >> and could very easily be going bad. I was hoping someone might
    >> recognize the oddity of lights on modem indicating normal status while
    >> no data is getting through. I did the cabling and the coax is less
    >> than a year old. Thanks for your response.

    >
    >Next time you shop for a modem - get one that talks to you. :)


    I always recommend the Motorola modems, partly for that reason.

    --
    Bill

  10. #10
    riggor9999
    Guest

    Re: Frequent comcast outages: modem or cable?


    "Burninator" <goto@sleep.org> wrote in message
    news:h5bpq45bd1g0a1ed3pr9olptt016ov7iv0@4ax.com...
    > On Mon, 02 Mar 2009 19:59:46 -0800, 1PW <barcrnahgjuvfgyr@nby.pbz>
    > wrote:
    >
    >>On 03/02/2009 07:40 PM, Burninator sent:
    >>> On Mon, 02 Mar 2009 19:09:25 -0800, "$Bill" <news@SPAMOLAtodbe.com>
    >>> wrote:
    >>>
    >>>> Burninator wrote:
    >>>>> For the last couple of weeks I've been having comcast outages
    >>>>> constantly, 5-15 times a day (that I notice). The oddity is that
    >>>>> when the outage occurs, the Toshiba modem lights are all normal
    >>>>> (power/cable/pc solid; data flashing). The outages seldom last longer
    >>>>> than a a couple minutes (long enough to throw me off VPN).
    >>>>> When the outage occurs, I can still talk to other computers on my home
    >>>>> network, leading me to assume, perhaps wrongly, that the linksys
    >>>>> router is OK.
    >>>>> I called comcast to schedule service and got the usual line about how
    >>>>> i would be charged if the problem was in my equipment. How do I tell?
    >>>>> The modem is several years old but its indicators are telling me that
    >>>>> data is being passed. Any thoughts?
    >>>>> Oh, and unplugging the router and waiting and restoring power usually
    >>>>> restores service. This could be incidental since the outages are
    >>>>> short. Thanks
    >>>> Have they accessed your modem remotely and tried to diagnose any
    >>>> problems ?
    >>>>
    >>>> What model is the modem ?
    >>>>
    >>>> Does the Toshiba have a status page you can access ? If so, try to
    >>>> get all the info you can from there and post it when normal and when
    >>>> failing - esp the Tx/Rx power and SNR. Comcast could be disabling
    >>>> access to the page if there is one. Try 192.168.100.1 for access
    >>>> to the page.
    >>>>
    >>>> If nothing stands out, the obvious next step would be to run without
    >>>> the router and see if a single computer connected to the modem has
    >>>> the same issues. If so, you have a modem, cabling or Comcast network
    >>>> issue and will need to figure out which. If Comcast won't cop to a
    >>>> network problem, you could save money by taking the modem in for a
    >>>> swap (I assume they will do that for free if you're renting it or
    >>>> it's included in fees). You could also try bypassing as much of
    >>>> your cabling as possible and connect out near the point of ingress
    >>>> checking your connectors for wear/damage/looseness in the process
    >>>> and making sure they're all clean and tight. What kind of cable
    >>>> do you have ? And who did the install ?
    >>>>
    >>>
    >>>
    >>> It is a Toshiba PCX1100U. It doesn't have a status page you can
    >>> access. Comcast remotely cycled the modem today but phone support
    >>> couldn't do more than that and that didn't solve problem.
    >>> 192.168.100.1 doesn't get response. Cursory search indicates that
    >>> you can't get to diag on this modem.
    >>> I own the modem and installed it myself. It is at least 5 years old
    >>> and could very easily be going bad. I was hoping someone might
    >>> recognize the oddity of lights on modem indicating normal status while
    >>> no data is getting through. I did the cabling and the coax is less
    >>> than a year old. Thanks for your response.

    >>
    >>What $Bill said: What's the make & model of the modem?
    >>
    >>Has an additional signal splitter been installed anywhere on the premises?
    >>
    >>Can you go to *EVERY* cable connector and completely unscrew the
    >>connector? Then, re-install and tighten, with a 3/8" open-end wrench,
    >>*slightly* tighter than finger tight.
    >>
    >>Pete

    > No splitter installed. All has been stable for a while. Per your
    > suggestion, I will check all connectors. Thanks.
    > Oh, and isn't Toshiba PCX110U the make and model of modem? Am I
    > missing something? Also, while looking for docs I found original
    > receipt for modem: 9/2001! So I guess by most standards I've gotten
    > a good run off it.


    Go to local computer store - get a new cable modem - test it out - you have
    30 days to return it if the problem does not go away.

    Call Comcast to come out while you have the new modem.

    On the other hand - if problem goes away - keep it.

    Have you tested the cable modem directly to PC - to eliminate the router?
    With respect to the router - are you connecting wired or wireless? Maybe
    it's a router issue not cable modem.




  11. #11
    Elmo P. Shagnasty
    Guest

    Re: Frequent comcast outages: modem or cable?

    In article <9a5pq4pi5ls88ebhvist1eih9rb56mrnbe@4ax.com>,
    Burninator <goto@sleep.org> wrote:

    > For the last couple of weeks I've been having comcast outages
    > constantly, 5-15 times a day (that I notice).


    when I had that, it turned out to be my modem.

  12. #12
    Robert Nichols
    Guest

    Re: Frequent comcast outages: modem or cable?

    In article <179pq4dfsrqfjcf7l51dh7v7c6s3stmn9p@4ax.com>,
    Burninator <goto@sleep.org> wrote:
    :
    :It is a Toshiba PCX1100U. It doesn't have a status page you can
    :access. Comcast remotely cycled the modem today but phone support
    :couldn't do more than that and that didn't solve problem.
    :192.168.100.1 doesn't get response. Cursory search indicates that
    :you can't get to diag on this modem.
    :I own the modem and installed it myself. It is at least 5 years old
    :and could very easily be going bad. I was hoping someone might
    :recognize the oddity of lights on modem indicating normal status while
    :no data is getting through. I did the cabling and the coax is less
    :than a year old. Thanks for your response.

    One alternative is to stop by your local Comcast office and pick up a
    rental modem. At $3 to $5 a month it's a pretty cheap way to try a
    modem swap, and if the problem persists it's now Comcast's lines and
    Comcast's modem (as long as you're confident about your inside wiring).
    Also, if there's any chance you might want to upgrade to the higher
    speeds that will become available as Comcast upgrades to DOCSIS 3, you
    really don't want to be buying a modem right now. There are currently
    no DOCSIS 3 modems available for direct sale to consumers.

    --
    Bob Nichols AT comcast.net I am "RNichols42"


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