“The reality is that today people are engaging in real-time communication not only using voice… but also IM, SMS, web chat, Twitter and so many other means,” the posting said, adding Voxeo wants to offer companies the ability to develop what it calls “unified self service” applications utilizing a common development platform.
“IMified provides a simple, scalable web-based platform for creating and hosting interactive instant messaging (IM) agents (Bots) that can interact with all the public IM networks, including AIM (AOL), GTalk (Google), MSN (Microsoft) and Yahoo,” according to the company’s statement, which also offered three examples of IM bots that users can try immediately simply by adding the bot contact information into their own IM clients.
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