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Thread: Remote Management on Netgear DG834G

  1. #1
    Garry Douglas
    Guest

    Remote Management on Netgear DG834G

    I'm having problems trying to get remote management to work on a friend's
    Netgear DG834Gv2 wireless router modem (firmware version 3.01.31).

    The router has a dynamic IP address but is permanently powered on so it only
    changes occasionally, but in addition I have set it to e-mail the status
    logs to me on a daily basis and can usually monitor any changes to the IP
    address when the lease expires or if a power outage occurs because the logs
    include details of port scans by source and destination address.

    I can use VNC to access the desktop machine (XP Pro SP2) connected to the
    router from my PC (also XP2 SP2) by setting port forwarding on ports 5800
    and 5900 on the router to the desktop's reserved local IP address
    (192.168.0.2) so I know I'm using the correct WAN IP address.

    Remote management is enabled using port 8080 and for testing purposes is set
    to accept communications from any remote computer. The router is password
    protected (not the default p/w).

    However, when I enter the IP address in to my browser (IE6) the router
    management console log on screen is not displayed (Page Not Found). I've
    tried entering the IP address (xx.xx.xx.xx:8080) with and without the
    http:// prefix and have also tried it with Google Chrome but the result is
    always the same.

    I've looked on several web based IT help forums and have seen the same
    problem posted but no working solutions in response. Have also looked on the
    Netgear site but can't see any details of the problem.

    On my home PC I access the internet via a Linksys ADSL2 MUE USB/Ethernet
    modem connected to a Belkin F5D7230-4 wireless router and have NIS2005
    installed. Have checked the firewall rules and can't see any block on
    outgoing comms on port 8080. Even tried creating a specific rule allowing
    outgoing comms on that port (local and remote) but it doesn't make any
    difference.

    Can anyone suggest what it is I haven't considered or offer a solution.

    Thanks

    Garry
    London, England



  2. #2
    BJH
    Guest

    Re: Remote Management on Netgear DG834G

    On 29/11/2008 18:29:05, "Garry Douglas" wrote:

    > However, when I enter the IP address in to my browser (IE6) the router
    > management console log on screen is not displayed (Page Not Found). I've
    > tried entering the IP address (xx.xx.xx.xx:8080) with and without the
    > http:// prefix and have also tried it with Google Chrome but the result is
    > always the same.


    I think you should enter https:// NOT http://, that works for me with my
    DGFV338

    https://xxx.xxx.xxx.xxx:8080 should do the trick

    --
    Regards
    Barry

  3. #3
    BJH
    Guest

    Re: Remote Management on Netgear DG834G

    On 29/11/2008 18:29:05, "Garry Douglas" wrote:

    > However, when I enter the IP address in to my browser (IE6) the router
    > management console log on screen is not displayed (Page Not Found). I've
    > tried entering the IP address (xx.xx.xx.xx:8080) with and without the
    > http:// prefix and have also tried it with Google Chrome but the result is
    > always the same.


    I think you should enter https:// NOT http://, that works for me with my
    DGFV338

    https://xxx.xxx.xxx.xxx:8080 should do the trick

    --
    Regards
    Barry

  4. #4
    Garry Douglas
    Guest

    Re: Remote Management on Netgear DG834G


    "BJH" <barryh@invalid.kentra.co.uk> wrote in message
    news:6pkcreF84b61U1@mid.individual.net...
    > On 29/11/2008 18:29:05, "Garry Douglas" wrote:
    >
    >> However, when I enter the IP address in to my browser (IE6) the router
    >> management console log on screen is not displayed (Page Not Found). I've
    >> tried entering the IP address (xx.xx.xx.xx:8080) with and without the
    >> http:// prefix and have also tried it with Google Chrome but the result
    >> is
    >> always the same.

    >
    > I think you should enter https:// NOT http://, that works for me with my
    > DGFV338
    >
    > https://xxx.xxx.xxx.xxx:8080 should do the trick
    >


    Thanks Barry.

    I had already tried https after I posted but the problem persisted.

    However, I talked to the ISP this morning and they advised me that there is
    a server side firewall activated on the other user's account which although
    set to 'low' to allow VPN traffic blocks Port 8080 among others.

    I'm still waiting to see if they can selectively open 8080 as I don't want
    to deactivate the firewall completely even though the router is securely
    password protected.

    Garry




  5. #5
    Garry Douglas
    Guest

    Re: Remote Management on Netgear DG834G


    "BJH" <barryh@invalid.kentra.co.uk> wrote in message
    news:6pkcreF84b61U1@mid.individual.net...
    > On 29/11/2008 18:29:05, "Garry Douglas" wrote:
    >
    >> However, when I enter the IP address in to my browser (IE6) the router
    >> management console log on screen is not displayed (Page Not Found). I've
    >> tried entering the IP address (xx.xx.xx.xx:8080) with and without the
    >> http:// prefix and have also tried it with Google Chrome but the result
    >> is
    >> always the same.

    >
    > I think you should enter https:// NOT http://, that works for me with my
    > DGFV338
    >
    > https://xxx.xxx.xxx.xxx:8080 should do the trick
    >


    Thanks Barry.

    I had already tried https after I posted but the problem persisted.

    However, I talked to the ISP this morning and they advised me that there is
    a server side firewall activated on the other user's account which although
    set to 'low' to allow VPN traffic blocks Port 8080 among others.

    I'm still waiting to see if they can selectively open 8080 as I don't want
    to deactivate the firewall completely even though the router is securely
    password protected.

    Garry




  6. #6
    BJH
    Guest

    Re: Remote Management on Netgear DG834G

    On 02/12/2008 14:23:16, "Garry Douglas" wrote:

    > However, I talked to the ISP this morning and they advised me that there
    > is a server side firewall activated on the other user's account which
    > although set to 'low' to allow VPN traffic blocks Port 8080 among others.


    So why not choose another port that isn't restricted?

    It seems to be a value that can be changed although I admit to not having
    sufficient knowledge to know what, if any, the consequences may be!



    --
    Regards
    Barry

  7. #7
    BJH
    Guest

    Re: Remote Management on Netgear DG834G

    On 02/12/2008 14:23:16, "Garry Douglas" wrote:

    > However, I talked to the ISP this morning and they advised me that there
    > is a server side firewall activated on the other user's account which
    > although set to 'low' to allow VPN traffic blocks Port 8080 among others.


    So why not choose another port that isn't restricted?

    It seems to be a value that can be changed although I admit to not having
    sufficient knowledge to know what, if any, the consequences may be!



    --
    Regards
    Barry

  8. #8
    Garry Douglas
    Guest

    Re: Remote Management on Netgear DG834G


    "BJH" <barryh@invalid.kentra.co.uk> wrote in message
    news:6pn14sF8mjabU1@mid.individual.net...
    > On 02/12/2008 14:23:16, "Garry Douglas" wrote:
    >
    >> However, I talked to the ISP this morning and they advised me that there
    >> is a server side firewall activated on the other user's account which
    >> although set to 'low' to allow VPN traffic blocks Port 8080 among others.

    >
    > So why not choose another port that isn't restricted?
    >
    > It seems to be a value that can be changed although I admit to not having
    > sufficient knowledge to know what, if any, the consequences may be!


    The router can be set to accept remote management connections to any port
    but the default is 8080.

    I'm trying to establish with the ISP if there is an open port within the
    range that is covered by the 'Low' settings on the server side broadband
    firewall that I can safely use. I know certain ports are more commonly
    scanned than others by trojans etc. but I don't know whether there is a
    restriction on the type of traffic to any given port i.e. will web server
    activity (which is effectively what the router is when remote management is
    activated) only work on a specified number of ports.

    I have the fallback of being able to connect to their desktop PC via the
    router using VNC on Ports 5800 or 5900 and can then access the router
    management console from there but I would prefer to be able to log on to the
    router directly.

    Garry



    ..



  9. #9
    Garry Douglas
    Guest

    Re: Remote Management on Netgear DG834G


    "BJH" <barryh@invalid.kentra.co.uk> wrote in message
    news:6pn14sF8mjabU1@mid.individual.net...
    > On 02/12/2008 14:23:16, "Garry Douglas" wrote:
    >
    >> However, I talked to the ISP this morning and they advised me that there
    >> is a server side firewall activated on the other user's account which
    >> although set to 'low' to allow VPN traffic blocks Port 8080 among others.

    >
    > So why not choose another port that isn't restricted?
    >
    > It seems to be a value that can be changed although I admit to not having
    > sufficient knowledge to know what, if any, the consequences may be!


    The router can be set to accept remote management connections to any port
    but the default is 8080.

    I'm trying to establish with the ISP if there is an open port within the
    range that is covered by the 'Low' settings on the server side broadband
    firewall that I can safely use. I know certain ports are more commonly
    scanned than others by trojans etc. but I don't know whether there is a
    restriction on the type of traffic to any given port i.e. will web server
    activity (which is effectively what the router is when remote management is
    activated) only work on a specified number of ports.

    I have the fallback of being able to connect to their desktop PC via the
    router using VNC on Ports 5800 or 5900 and can then access the router
    management console from there but I would prefer to be able to log on to the
    router directly.

    Garry



    ..



  10. #10
    Garry Douglas
    Guest

    Re: Remote Management on Netgear DG834G

    "Garry Douglas" <garry@douglasSPMOFF1959.plus.com> wrote in message
    news:z8OdnfEPjscYLavUnZ2dnUVZ8rGdnZ2d@posted.plusnet...
    >
    > "BJH" <barryh@invalid.kentra.co.uk> wrote in message
    > news:6pn14sF8mjabU1@mid.individual.net...
    >> On 02/12/2008 14:23:16, "Garry Douglas" wrote:
    >>
    >>> However, I talked to the ISP this morning and they advised me that there
    >>> is a server side firewall activated on the other user's account which
    >>> although set to 'low' to allow VPN traffic blocks Port 8080 among
    >>> others.

    >>
    >> So why not choose another port that isn't restricted?
    >>
    >> It seems to be a value that can be changed although I admit to not having
    >> sufficient knowledge to know what, if any, the consequences may be!

    >
    > The router can be set to accept remote management connections to any port
    > but the default is 8080.
    >
    > I'm trying to establish with the ISP if there is an open port within the
    > range that is covered by the 'Low' settings on the server side broadband
    > firewall that I can safely use. I know certain ports are more commonly
    > scanned than others by trojans etc. but I don't know whether there is a
    > restriction on the type of traffic to any given port i.e. will web server
    > activity (which is effectively what the router is when remote management
    > is activated) only work on a specified number of ports.
    >
    > I have the fallback of being able to connect to their desktop PC via the
    > router using VNC on Ports 5800 or 5900 and can then access the router
    > management console from there but I would prefer to be able to log on to
    > the router directly.
    >
    > Garry
    >


    Now the ISP is telling me that they do not block Port 8080 and that the
    server side firewall isn't activated despite information on their website
    confirming that the 'Low' settings do block 8080 and also that the firewall
    on the remote user's account is activated and set to, yes you've guessed,
    Low!

    Unfortunately they seem unable to make the distinction between the settings
    on the remote user's account and those on mine.

    More helpless desk than help desk :-)

    Garry




  11. #11
    Garry Douglas
    Guest

    Re: Remote Management on Netgear DG834G

    "Garry Douglas" <garry@douglasSPMOFF1959.plus.com> wrote in message
    news:z8OdnfEPjscYLavUnZ2dnUVZ8rGdnZ2d@posted.plusnet...
    >
    > "BJH" <barryh@invalid.kentra.co.uk> wrote in message
    > news:6pn14sF8mjabU1@mid.individual.net...
    >> On 02/12/2008 14:23:16, "Garry Douglas" wrote:
    >>
    >>> However, I talked to the ISP this morning and they advised me that there
    >>> is a server side firewall activated on the other user's account which
    >>> although set to 'low' to allow VPN traffic blocks Port 8080 among
    >>> others.

    >>
    >> So why not choose another port that isn't restricted?
    >>
    >> It seems to be a value that can be changed although I admit to not having
    >> sufficient knowledge to know what, if any, the consequences may be!

    >
    > The router can be set to accept remote management connections to any port
    > but the default is 8080.
    >
    > I'm trying to establish with the ISP if there is an open port within the
    > range that is covered by the 'Low' settings on the server side broadband
    > firewall that I can safely use. I know certain ports are more commonly
    > scanned than others by trojans etc. but I don't know whether there is a
    > restriction on the type of traffic to any given port i.e. will web server
    > activity (which is effectively what the router is when remote management
    > is activated) only work on a specified number of ports.
    >
    > I have the fallback of being able to connect to their desktop PC via the
    > router using VNC on Ports 5800 or 5900 and can then access the router
    > management console from there but I would prefer to be able to log on to
    > the router directly.
    >
    > Garry
    >


    Now the ISP is telling me that they do not block Port 8080 and that the
    server side firewall isn't activated despite information on their website
    confirming that the 'Low' settings do block 8080 and also that the firewall
    on the remote user's account is activated and set to, yes you've guessed,
    Low!

    Unfortunately they seem unable to make the distinction between the settings
    on the remote user's account and those on mine.

    More helpless desk than help desk :-)

    Garry




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