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Thread: new install can't see router

  1. #1
    Steve
    Guest

    new install can't see router

    Win XP Home

    Router: Pipecall VOIP adsl router

    I have decided to do a complete re-install of Win Xp on my pc. Rather
    than using the existing hard disk, I bought a new one, so I could
    still work if the new install took a long time.

    My existing setup, with the "original" disk with win xp installed
    works perfectly apart from it's slowing down (hence the fresh
    install).

    I have installed Win XP home on the new disk and it boots OK but IE
    cannot see my router at all. the IP address is 192.168.1.nnn. I can
    access the router and internet fine if I reconnect the existing hard
    disk.

    With the new disk, ping will not find the router either.

    Am I missing something basic here?

    Any help much appreciated.

    Steve

  2. #2
    GlowingBlueMist
    Guest

    Re: new install can't see router

    <Steve> wrote in message news:bphqh4pnttk3qfuhp3f120n99040t9umgf@4ax.com...
    > Win XP Home
    >
    > Router: Pipecall VOIP adsl router
    >
    > I have decided to do a complete re-install of Win Xp on my pc. Rather
    > than using the existing hard disk, I bought a new one, so I could
    > still work if the new install took a long time.
    >
    > My existing setup, with the "original" disk with win xp installed
    > works perfectly apart from it's slowing down (hence the fresh
    > install).
    >
    > I have installed Win XP home on the new disk and it boots OK but IE
    > cannot see my router at all. the IP address is 192.168.1.nnn. I can
    > access the router and internet fine if I reconnect the existing hard
    > disk.
    >
    > With the new disk, ping will not find the router either.
    >
    > Am I missing something basic here?
    >
    > Any help much appreciated.
    >
    > Steve

    Look for the drivers disk that came with your network interface card. If
    it was internal with the motherboard the same still applies.

    Many times the network interface will not be found by Windows until the
    correct driver is installed from the manufacturers CD first.



  3. #3
    GlowingBlueMist
    Guest

    Re: new install can't see router

    <Steve> wrote in message news:bphqh4pnttk3qfuhp3f120n99040t9umgf@4ax.com...
    > Win XP Home
    >
    > Router: Pipecall VOIP adsl router
    >
    > I have decided to do a complete re-install of Win Xp on my pc. Rather
    > than using the existing hard disk, I bought a new one, so I could
    > still work if the new install took a long time.
    >
    > My existing setup, with the "original" disk with win xp installed
    > works perfectly apart from it's slowing down (hence the fresh
    > install).
    >
    > I have installed Win XP home on the new disk and it boots OK but IE
    > cannot see my router at all. the IP address is 192.168.1.nnn. I can
    > access the router and internet fine if I reconnect the existing hard
    > disk.
    >
    > With the new disk, ping will not find the router either.
    >
    > Am I missing something basic here?
    >
    > Any help much appreciated.
    >
    > Steve

    Look for the drivers disk that came with your network interface card. If
    it was internal with the motherboard the same still applies.

    Many times the network interface will not be found by Windows until the
    correct driver is installed from the manufacturers CD first.



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