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Thread: Help! ATT DSL Sales Weird Math

  1. #1
    Perplexed@remailer.metacolo.com
    Guest

    Help! ATT DSL Sales Weird Math

    Today I made the mistake of calling ATT to get a simple question
    answered before buying their "Basic" 768K DSL. After one of
    those nightmarish jack-arounds that lasted for nearly twenty
    minutes without getting my question answered, I hung up on the
    creep and didn't buy...but listen to what he told me, during what
    was one of the most relentless bait-and-switch efforts I have EVER
    encountered:

    The 768K Basic DSL is "only slightly faster than dialup." [!!!]

    ATT's site says "10X faster than dialup."

    Who's lying at ATT?

    But a nominal 768K DSL should be almost 15X faster than a nominal
    54K v.90 modem (especially in advertising puffery), right?

    Can anyone explain this mystery math?

    Thanks!


  2. #2
    ps56k
    Guest

    Re: Help! ATT DSL Sales Weird Math

    hhmmm - which newsgroup does this really belong ???
    not sure -
    anyway, try DSLreports for any ATT discussions.
    http://www.dslreports.com/forums/58


    Order now for $19.95 per month.
    Perplexed@remailer.metacolo.com wrote:
    > Today I made the mistake of calling ATT to get a simple question
    > answered before buying their "Basic" 768K DSL. After one of
    > those nightmarish jack-arounds that lasted for nearly twenty
    > minutes without getting my question answered, I hung up on the
    > creep and didn't buy...but listen to what he told me, during what
    > was one of the most relentless bait-and-switch efforts I have EVER
    > encountered:
    >
    > The 768K Basic DSL is "only slightly faster than dialup." [!!!]
    >
    > ATT's site says "10X faster than dialup."
    >
    > Who's lying at ATT?
    >
    > But a nominal 768K DSL should be almost 15X faster than a nominal
    > 54K v.90 modem (especially in advertising puffery), right?
    >
    > Can anyone explain this mystery math?
    >
    > Thanks!


    -
    BTW, you do realize that ADSL download and upload have different speeds ?
    and that a modem is "usually" running at 33.6...
    unless one end is a digital termination.

    So 10x is about right for upload,
    and 22x for download
    or 15x for combined :)

    ATT website snipet ---->

    Our AT&T High Speed Internet Basic is up to 10x faster than dial-up-at a
    great low price.
    A great package for those who use the Internet primarily for email and small
    downloads of 1MB or less.
    More customers have chosen AT&T than any other high-speed Internet
    provider.*

    IP Address: 1 Dynamic
    Downstream Speed: Up to 768 Kbps
    Upstream Speed: Up to 384 Kbps



  3. #3
    Hactar
    Guest

    Re: Help! ATT DSL Sales Weird Math

    In article <db5433eadbc1f3332be8dff10bbe2734@remailer.metacolo.com>,
    <Perplexed@remailer.metacolo.com> wrote:
    > Today I made the mistake of calling ATT to get a simple question
    > answered before buying their "Basic" 768K DSL. After one of
    > those nightmarish jack-arounds that lasted for nearly twenty
    > minutes without getting my question answered, I hung up on the
    > creep and didn't buy...but listen to what he told me, during what
    > was one of the most relentless bait-and-switch efforts I have EVER
    > encountered:
    >
    > The 768K Basic DSL is "only slightly faster than dialup." [!!!]
    >
    > ATT's site says "10X faster than dialup."
    >
    > Who's lying at ATT?
    >
    > But a nominal 768K DSL should be almost 15X faster than a nominal
    > 54K v.90 modem (especially in advertising puffery), right?
    >
    > Can anyone explain this mystery math?


    I think you're assuming "best case" and he's giving you "worst case"
    figures. Note also that (as others have said) a "56k" modem is only
    33.6k _or less_ for uploading.

    --
    -eben QebWenE01R@vTerYizUonI.nOetP royalty.mine.nu:81
    TAURUS: You will never find true happiness - what you gonna
    do, cry about it? The stars predict tomorrow you'll wake up,
    do a bunch of stuff and then go back to sleep. -- Weird Al

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