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Thread: pls help PLDT MYDSL (ISP) GETTING SLOW vista

  1. #1
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    pls help PLDT MYDSL (ISP) GETTING SLOW vista

    Sir,

    can you help me please because my dsl are getting worst. my plan is 512kb/s with pldt myDSL and my download speed has a max of 60kb/s. my OS is vista ultimate and i use the router. tnx for the help.


    « SpeedGuide.net TCP Analyzer Results »
    Tested on: 04.17.2008 08:38
    IP address: 58.69.xx.xxx

    TCP options string: 020405ac0103030201010402
    MSS: 1452
    MTU: 1492
    TCP Window: 66792 (multiple of MSS)
    RWIN Scaling: 2
    Unscaled RWIN : 16698
    Reccomended RWINs: 63888, 127776, 255552, 511104
    BDP limit (200ms): 2672kbps (334KBytes/s)
    BDP limit (500ms): 1069kbps (134KBytes/s)
    MTU Discovery: ON
    TTL: 111
    Timestamps: OFF
    SACKs: ON
    IP ToS: 00000000 (0)



    here's my tracert:

    http://tinypic.com/view.php?pic=2cxyv60&s=3

  2. #2
    Elite Member trogers's Avatar
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    High and uneven ping times at the modem in hop 2.

    Turn off power to the modem and relocate it a few feet away from ALL other electrical devices. Make sure you do not coil up any signal or power cable.
    "Contentment is not the fulfillment of what you want, but is the realisation of how much you already have" - anon

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    sir

    i relocate my modem in higher place but it doesn't change. same download speed thanks for quick reply. any suggestion on how to improve my download speed?

  4. #4
    Elite Member trogers's Avatar
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    Quote Originally Posted by eph09 View Post
    i relocate my modem in higher place but it doesn't change. same download speed thanks for quick reply. any suggestion on how to improve my download speed?
    Then you have to become a detective investigating the cause for the high and uneven ping times, by turning off all electical devices in your room (including lights) and then turn each item on at a time and check ping times at hop 2. Find the device that causes ping times to be irregular.
    "Contentment is not the fulfillment of what you want, but is the realisation of how much you already have" - anon

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    Sir

    sir, how do i know if my ping is high or uneven? tnx for quick reply

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    SIR, if i change my OS to win xp service pack 2, is there any chances to tweak my connection? i need it badly

  7. #7
    Elite Member trogers's Avatar
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    Your previous ping times at hop 2 and 3 were these:

    2 79ms 70ms 47ms
    3 62ms 51ms 48ms

    Hop 2 is between your comp and the modem. Hop 3 is between your comp and the ISP's swtich, which may be hundreds of metres away.

    Should signal take a longer time to get to your modem and back then to get to the ISP's switch and back?

    But the tracert shows signals taking 79ms to the modem and back. And the modem is only a metre or so from your comp while the signal only took 62ms to travel hundreds of metres to the ISP's switch and back to you.

    So 79ms is high. And all 3 ping times at hop 2 are not similar, meaning not differing by only 1ms. This we call, irregular ping times.
    "Contentment is not the fulfillment of what you want, but is the realisation of how much you already have" - anon

  8. #8
    Elite Member trogers's Avatar
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    Quote Originally Posted by eph09 View Post
    SIR, if i change my OS to win xp service pack 2, is there any chances to tweak my connection? i need it badly
    Changing OS will not solve problem in signal quality.
    "Contentment is not the fulfillment of what you want, but is the realisation of how much you already have" - anon

  9. #9
    Elite Member trogers's Avatar
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    See this thread as a guide to your signal problem:

    http://forums.speedguide.net/showthread.php?t=239793
    "Contentment is not the fulfillment of what you want, but is the realisation of how much you already have" - anon

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    sir

    i follow what you said, and this is my new tracert

    http://tinypic.com/view.php?pic=29zaphv&s=3


    and my tcp analyzer:


    « SpeedGuide.net TCP Analyzer Results »
    Tested on: 04.18.2008 11:41
    IP address: 58.69.xx.xxx

    TCP options string: 020405ac0103030201010402
    MSS: 1452
    MTU: 1492
    TCP Window: 66792 (multiple of MSS)
    RWIN Scaling: 2
    Unscaled RWIN : 16698
    Reccomended RWINs: 63888, 127776, 255552, 511104
    BDP limit (200ms): 2672kbps (334KBytes/s)
    BDP limit (500ms): 1069kbps (134KBytes/s)
    MTU Discovery: ON
    TTL: 111
    Timestamps: OFF
    SACKs: ON
    IP ToS: 00000000 (0)


    is this right? or something i can do to make it fast? i really appreciate for your quick advice and reply. thanks

  11. #11
    Elite Member trogers's Avatar
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    Test speed at the Singapore test sever of this link:

    http://www.speedtest.net/
    "Contentment is not the fulfillment of what you want, but is the realisation of how much you already have" - anon

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    ok sir i will try the speedtest when i got home. by the way, how can i paste it the result in this quick reply?

  13. #13
    Elite Member trogers's Avatar
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    Quote Originally Posted by eph09 View Post
    ok sir i will try the speedtest when i got home. by the way, how can i paste it the result in this quick reply?
    When testing is completed, copy and paste the link that they let you share your results.
    "Contentment is not the fulfillment of what you want, but is the realisation of how much you already have" - anon

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    here it is..

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    i think i got a high ping?

  16. #16
    Elite Member trogers's Avatar
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    Quote Originally Posted by eph09 View Post
    i think i got a high ping?
    Use the test server in Singapore.
    "Contentment is not the fulfillment of what you want, but is the realisation of how much you already have" - anon

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    Quote Originally Posted by trogers View Post
    Use the test server in Singapore.
    sorry for that, now this is it..

    when i try to download a file in a IE i got 7kb/s constant transfer rate.. is there a problem with that?

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  19. #19
    Elite Member trogers's Avatar
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    Quote Originally Posted by eph09 View Post
    sorry for that, now this is it..

    when i try to download a file in a IE i got 7kb/s constant transfer rate.. is there a problem with that?
    Speed looks good and ping time to Singapore is okay.

    Getting 7 Kbytes/s file transfer speed is bad. You probably tried downloading at a US website.

    Your line to the US is bad. See hop 5 of your tracert. Ping times spike above 500ms at the router in LA, USA.
    "Contentment is not the fulfillment of what you want, but is the realisation of how much you already have" - anon

  20. #20
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    Quote Originally Posted by trogers View Post
    Speed looks good and ping time to Singapore is okay.

    Getting 7 Kbytes/s file transfer speed is bad. You probably tried downloading at a US website.

    Your line to the US is bad. See hop 5 of your tracert. Ping times spike above 500ms at the router in LA, USA.
    what should i do? what setting you can suggest? tnx!

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