Verizon is a cheap company - not only they saved money by replacing
all American workers by cheaper foreign labor, they are saving money
by not teaching tech support what is the internet service. It is few
days I cannot connect to NNTP server news.verizon.net using Agent - I
called tech support and was told that he don't know what is NNTP
server or newsgroup server. He told they don't teach them about NNTP
servers - he had no idea if it is up or down. IT SUCKS!!!

Zalek