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Thread: EMBARQ DSL - is this considered a "normal" deal? Experiences withEMBARQ DSL?

  1. #1
    Doc
    Guest

    EMBARQ DSL - is this considered a "normal" deal? Experiences withEMBARQ DSL?

    I've been thinking of getting DSL. EMBARQ offers what at first glance
    seems like a decent deal 19.95/mo but looking at the "fine print" I'm
    a bit put off.

    -$99 "early termination fee". - So, if you decide the service stinks
    and find a better provider, you're obliged to pay them for
    approximately the equivalent of 5 months of service to get out of it.
    They don't specify what "early" means as far as earlier than what.

    But...

    -EMBARQ may cancel services or susbstitute similar services at its
    sole discretion without notice - How the hell about that. Are they
    gonna pay me a $99 early termination fee?

    -No minimum level of speed is guaranteed. - How cutting-edge of them
    to buck the trend of "quality assurance". And if you decide the
    product is no good, not only do you not get a refund, as per above
    you're obligated to pay them for months of crappy service you never
    received.

    -Taxes, fees and surcharges are additional, subject to change without
    notice and BASED ON NON-PROMOTIONAL, STANDARD MONTHLY RATE. - So,
    they're going to play "let's pretend" and tax you on more than you're
    paying.

    -Additonal restrictions apply - Well, I'm sure that can only be good
    news.

    Oh, and they charge 14.95 to ship a modem and a $15 activation fee.

    Is this all "normal" as far as such services? Anyone here using
    EMBARQ? Thoughts?

    Any providers out there that don't have all these kinds of caveats?

  2. #2
    George
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experienceswith EMBARQ DSL?

    Doc wrote:
    > I've been thinking of getting DSL. EMBARQ offers what at first glance
    > seems like a decent deal 19.95/mo but looking at the "fine print" I'm
    > a bit put off.
    >
    > -$99 "early termination fee". - So, if you decide the service stinks
    > and find a better provider, you're obliged to pay them for
    > approximately the equivalent of 5 months of service to get out of it.
    > They don't specify what "early" means as far as earlier than what.
    >


    It is pretty typical to have a 30 day no questions asked return policy
    for DSL. Look for language telling you how long you can "date" before
    you become married to them.

    > But...
    >
    > -EMBARQ may cancel services or susbstitute similar services at its
    > sole discretion without notice - How the hell about that. Are they
    > gonna pay me a $99 early termination fee?


    Of course not. Megacorps (especially communications companies, love
    unilateral terms)

    >
    > -No minimum level of speed is guaranteed. - How cutting-edge of them
    > to buck the trend of "quality assurance". And if you decide the
    > product is no good, not only do you not get a refund, as per above
    > you're obligated to pay them for months of crappy service you never
    > received.
    >
    > -Taxes, fees and surcharges are additional, subject to change without
    > notice and BASED ON NON-PROMOTIONAL, STANDARD MONTHLY RATE. - So,
    > they're going to play "let's pretend" and tax you on more than you're
    > paying.


    Might be required by the government who is getting the taxes that taxes
    by charged at the before discount rate. But you can call and ask them.

    >
    > -Additonal restrictions apply - Well, I'm sure that can only be good
    > news.
    >
    > Oh, and they charge 14.95 to ship a modem and a $15 activation fee.
    >
    > Is this all "normal" as far as such services? Anyone here using
    > EMBARQ? Thoughts?
    >
    > Any providers out there that don't have all these kinds of caveats?


  3. #3
    LouB
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experienceswith EMBARQ DSL?

    Doc wrote:
    > I've been thinking of getting DSL. EMBARQ offers what at first glance
    > seems like a decent deal 19.95/mo but looking at the "fine print" I'm
    > a bit put off.
    >
    > -$99 "early termination fee". - So, if you decide the service stinks
    > and find a better provider, you're obliged to pay them for
    > approximately the equivalent of 5 months of service to get out of it.
    > They don't specify what "early" means as far as earlier than what.
    >
    > But...
    >
    > -EMBARQ may cancel services or susbstitute similar services at its
    > sole discretion without notice - How the hell about that. Are they
    > gonna pay me a $99 early termination fee?
    >
    > -No minimum level of speed is guaranteed. - How cutting-edge of them
    > to buck the trend of "quality assurance". And if you decide the
    > product is no good, not only do you not get a refund, as per above
    > you're obligated to pay them for months of crappy service you never
    > received.
    >
    > -Taxes, fees and surcharges are additional, subject to change without
    > notice and BASED ON NON-PROMOTIONAL, STANDARD MONTHLY RATE. - So,
    > they're going to play "let's pretend" and tax you on more than you're
    > paying.
    >
    > -Additonal restrictions apply - Well, I'm sure that can only be good
    > news.
    >
    > Oh, and they charge 14.95 to ship a modem and a $15 activation fee.
    >
    > Is this all "normal" as far as such services? Anyone here using
    > EMBARQ? Thoughts?
    >
    > Any providers out there that don't have all these kinds of caveats?


    If smells bad don't eat it IF YOU HAVE A CHOICE.

    AFAIK That price is for 768 or so speed.

    As far as how good they are? Ask neighbors because it varies by area.

    EMBARQ is pretty poorly rated for a good reason.

    Lou

  4. #4
    Rod Speed
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experiences with EMBARQ DSL?

    Doc <docsavage20@yahoo.com> wrote:

    > I've been thinking of getting DSL. EMBARQ offers what at first glance seems
    > like a decent deal 19.95/mo but looking at the "fine print" I'm a bit put off.


    Its not the fine print thats the problem, what matters is whether they deliver a decent service.

    > -$99 "early termination fee". - So, if you decide the service
    > stinks and find a better provider, you're obliged to pay them for
    > approximately the equivalent of 5 months of service to get out of it.


    Not if they cant deliver a viable service.

    > They don't specify what "early" means as far as earlier than what.


    Earlier than the initial term you sign up for.

    > But...


    > -EMBARQ may cancel services or susbstitute similar services
    > at its sole discretion without notice - How the hell about that.


    Thats just some damned lawyer's way of trying to bluff the stupids.

    > Are they gonna pay me a $99 early termination fee?


    Nope. But you dont have to pay them if they cant deliver what you signed up for, legally.

    > -No minimum level of speed is guaranteed. - How cutting-edge of them
    > to buck the trend of "quality assurance". And if you decide the product
    > is no good, not only do you not get a refund, as per above you're
    > obligated to pay them for months of crappy service you never received.


    No you arent if they cant deliver what you signed up for.

    > -Taxes, fees and surcharges are additional, subject to change without notice
    > and BASED ON NON-PROMOTIONAL, STANDARD MONTHLY RATE. - So,
    > they're going to play "let's pretend" and tax you on more than you're paying.


    If you dont like that, dont sign up.

    > -Additonal restrictions apply - Well, I'm sure that can only be good news.


    > Oh, and they charge 14.95 to ship a modem and a $15 activation fee.


    > Is this all "normal" as far as such services?


    Its not uncommon for the low priced services.

    > Anyone here using EMBARQ? Thoughts?


    > Any providers out there that don't have all these kinds of caveats?


    Yep, but not as cheap as that.



  5. #5
    George Grapman
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experienceswith EMBARQ DSL?

    Remember, most DSL providers promise "up to" a certain speed which
    means you have no recourse when you have slower connections. Mine
    promise "up to" 3.0 but I rarely get above 2.1 which is fine for my
    needs. Might not be as good if I did a lot of downloading.

  6. #6
    Jim Redelfs
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experiences with EMBARQ DSL?

    In article
    <1c312c4c-536c-4af2-8bce-d9421d9c9365@m23g2000hsc.googlegroups.com>,
    Doc <docsavage20@yahoo.com> wrote:

    > I've been thinking of getting DSL.


    Even the crappiest DSL beats the hell out of dial-up.

    > EMBARQ offers what at first glance seems like a decent deal 19.95/mo
    > but looking at the "fine print" I'm a bit put off.


    You're not supposed to read the fine print.
    >
    > -$99 "early termination fee". - So, if you decide the service stinks
    > and find a better provider, you're obliged to pay them for
    > approximately the equivalent of 5 months of service to get out of it.


    Yep. It's what you (will have) signed-up for.

    > They don't specify what "early" means as far as earlier than what.


    It will probably be specified in more fine print on whatever it is they have
    you sign, if anything.

    > -EMBARQ may cancel services or susbstitute similar services at its
    > sole discretion without notice - How the hell about that.


    They've been in the provider business longer than you. They know that, in
    order to cover their @$$, they have to state that stuff.

    > Are they gonna pay me a $99 early termination fee?


    Why should they? You're the one that (will have) signed such a contract. I
    doubt they would sign one should you pay YOUR lawyer to draw-up a contract for
    THEM to sign.

    > -No minimum level of speed is guaranteed. - How cutting-edge of them
    > to buck the trend of "quality assurance".


    This is a common caveat that dates back to the early days of EPA fuel economy
    ratings: Your mileage may vary.

    Actual "high-speed" internet speeds are affected by the distance you are from
    your server, the load on the particular server to which you are connected, the
    quality of the physical line(s) over which the signal is passed, your
    operating system, the condition of your equipment (virus-protected or
    absolutely LOUSY with viruses) and whether Jupiter aligns with Mars.

    > And if you decide the product is no good, not only do you not get
    > a refund, as per above you're obligated to pay them for months of
    > crappy service you never received.


    That's right. If you don't wish to take the chance, don't sign a contract.
    Instead, sign-up for their "regular" service with no early termination penalty
    and pay the higher monthly rate from the start.

    > -Taxes, fees and surcharges are additional, subject to change without
    > notice and BASED ON NON-PROMOTIONAL, STANDARD MONTHLY RATE. - So,
    > they're going to play "let's pretend" and tax you on more than you're
    > paying.


    You're learning.

    > -Additonal restrictions apply - Well, I'm sure that can only be good
    > news.


    That covers virtually anything they might have overlooked previously.

    > Oh, and they charge 14.95 to ship a modem and a $15 activation fee.


    Did you REALLY think you would get away with a REAL $19.95/month deal? You
    obviously haven't been paying attention to wireless phone, Cable TV and other,
    such promotions. They're all similar.

    > Is this all "normal" as far as such services?


    Yes.

    > Anyone here using EMBARQ?


    Not I, said the duck. What is the name of your local, "incumbent" telephone
    service provider (telephone company)? What is the size of the city in which
    you live. If you live in a rural area, your options for high-speed internet
    service are probably very limited if available at all.

    > Any providers out there that don't have all these kinds of caveats?


    Not if they are selling a PROMOTIONAL item. They all have virtually the same
    restrictions and caveats. Good luck.

    There's no such thing as a free lunch.
    --
    :)
    JR

  7. #7
    k
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experiences with EMBARQ DSL?

    "Rod Speed" <rod.speed.aaa@gmail.com> wrote in message
    news:62ggmsF23e1ptU1@mid.individual.net...
    > Doc <docsavage20@yahoo.com> wrote:
    >
    >> I've been thinking of getting DSL. EMBARQ offers what at first glance
    >> seems
    >> like a decent deal 19.95/mo but looking at the "fine print" I'm a bit put
    >> off.

    >
    > Its not the fine print thats the problem, what matters is whether they
    > deliver a decent service.
    >
    >> -$99 "early termination fee". - So, if you decide the service
    >> stinks and find a better provider, you're obliged to pay them for
    >> approximately the equivalent of 5 months of service to get out of it.

    >
    > Not if they cant deliver a viable service.
    >
    >> They don't specify what "early" means as far as earlier than what.

    >
    > Earlier than the initial term you sign up for.
    >
    >> But...

    >
    >> -EMBARQ may cancel services or susbstitute similar services
    >> at its sole discretion without notice - How the hell about that.

    >
    > Thats just some damned lawyer's way of trying to bluff the stupids.
    >
    >> Are they gonna pay me a $99 early termination fee?

    >
    > Nope. But you dont have to pay them if they cant deliver what you signed
    > up for, legally.
    >
    >> -No minimum level of speed is guaranteed. - How cutting-edge of them
    >> to buck the trend of "quality assurance". And if you decide the product
    >> is no good, not only do you not get a refund, as per above you're
    >> obligated to pay them for months of crappy service you never received.

    >
    > No you arent if they cant deliver what you signed up for.
    >
    >> -Taxes, fees and surcharges are additional, subject to change without
    >> notice
    >> and BASED ON NON-PROMOTIONAL, STANDARD MONTHLY RATE. - So,
    >> they're going to play "let's pretend" and tax you on more than you're
    >> paying.

    >
    > If you dont like that, dont sign up.
    >
    >> -Additonal restrictions apply - Well, I'm sure that can only be good
    >> news.

    >
    >> Oh, and they charge 14.95 to ship a modem and a $15 activation fee.

    >
    >> Is this all "normal" as far as such services?

    >
    > Its not uncommon for the low priced services.
    >
    >> Anyone here using EMBARQ? Thoughts?

    >
    >> Any providers out there that don't have all these kinds of caveats?

    >
    > Yep, but not as cheap as that.


    If you're in the former Bell South service area, AT&T has a nice surprise
    for you. I think they took over just a year ago, and part of the deal was
    that new DLS customers in many areas could get service at $10/month for 30
    months, and you're still in that window.

    Keith

    http://www.techdirt.com/articles/20070618/104023.shtml



  8. #8
    buffalobill
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experiences withEMBARQ DSL?

    On Feb 25, 6:47 am, Doc <docsavag...@yahoo.com> wrote:
    > I've been thinking of getting DSL. EMBARQ offers what at first glance
    > seems like a decent deal 19.95/mo but looking at the "fine print" I'm
    > a bit put off.
    >
    > -$99 "early termination fee". - So, if you decide the service stinks
    > and find a better provider, you're obliged to pay them for
    > approximately the equivalent of 5 months of service to get out of it.
    > They don't specify what "early" means as far as earlier than what.
    >
    > But...
    >
    > -EMBARQ may cancel services or susbstitute similar services at its
    > sole discretion without notice - How the hell about that. Are they
    > gonna pay me a $99 early termination fee?
    >
    > -No minimum level of speed is guaranteed. - How cutting-edge of them
    > to buck the trend of "quality assurance". And if you decide the
    > product is no good, not only do you not get a refund, as per above
    > you're obligated to pay them for months of crappy service you never
    > received.
    >
    > -Taxes, fees and surcharges are additional, subject to change without
    > notice and BASED ON NON-PROMOTIONAL, STANDARD MONTHLY RATE. - So,
    > they're going to play "let's pretend" and tax you on more than you're
    > paying.
    >
    > -Additonal restrictions apply - Well, I'm sure that can only be good
    > news.
    >
    > Oh, and they charge 14.95 to ship a modem and a $15 activation fee.
    >
    > Is this all "normal" as far as such services? Anyone here using
    > EMBARQ? Thoughts?
    >
    > Any providers out there that don't have all these kinds of caveats?


    in buffalo ny look at [cable] time warner's roadrunner LITE is on sale
    at 14.95/mo for 12 mos thru march 2008, regular 19.95/month.

  9. #9
    George Grapman
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experienceswith EMBARQ DSL?

    buffalobill wrote:
    > On Feb 25, 6:47 am, Doc <docsavag...@yahoo.com> wrote:
    >> I've been thinking of getting DSL. EMBARQ offers what at first glance
    >> seems like a decent deal 19.95/mo but looking at the "fine print" I'm
    >> a bit put off.
    >>
    >> -$99 "early termination fee". - So, if you decide the service stinks
    >> and find a better provider, you're obliged to pay them for
    >> approximately the equivalent of 5 months of service to get out of it.
    >> They don't specify what "early" means as far as earlier than what.
    >>
    >> But...
    >>
    >> -EMBARQ may cancel services or susbstitute similar services at its
    >> sole discretion without notice - How the hell about that. Are they
    >> gonna pay me a $99 early termination fee?
    >>
    >> -No minimum level of speed is guaranteed. - How cutting-edge of them
    >> to buck the trend of "quality assurance". And if you decide the
    >> product is no good, not only do you not get a refund, as per above
    >> you're obligated to pay them for months of crappy service you never
    >> received.
    >>
    >> -Taxes, fees and surcharges are additional, subject to change without
    >> notice and BASED ON NON-PROMOTIONAL, STANDARD MONTHLY RATE. - So,
    >> they're going to play "let's pretend" and tax you on more than you're
    >> paying.
    >>
    >> -Additonal restrictions apply - Well, I'm sure that can only be good
    >> news.
    >>
    >> Oh, and they charge 14.95 to ship a modem and a $15 activation fee.
    >>
    >> Is this all "normal" as far as such services? Anyone here using
    >> EMBARQ? Thoughts?
    >>
    >> Any providers out there that don't have all these kinds of caveats?

    >
    > in buffalo ny look at [cable] time warner's roadrunner LITE is on sale
    > at 14.95/mo for 12 mos thru march 2008, regular 19.95/month.


    AT&T offered me $21.95 a month for "up to" 3.0 if I agreed to a two
    year contract and automatic billing. I had to jump through hoops to get
    the modem rebate and Visa gift card (the funniest excuse was 4 months
    later when they said the delay was because they had to verify my address).
    Another poster noted that any DSL is better than dial up. I agree. A
    few months afterward my modem got fried and it took a week to get a new
    one. I had to use dial up and I had forgotten how s-l-o-w it is.
    Keep in mind that if you have a dedicated line for your dial up you
    will no longer need it thereby offsetting some of the cost.

  10. #10
    larry
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experienceswith EMBARQ DSL?


    Anyone here using EMBARQ? Thoughts?
    Had their predecessor, "hometown telephone" then United
    Utilities then Sprint then Embarq. Aggregate of many small
    companies in the Midwest and Northeast US. In the 60's, UU
    was #3 in the US. They were the incumbent and rates were
    the highest the market will bear. dialphone 1950, tonedial
    1975, adsl 2005

    If you're in the former Bell South service area
    unlikely

    AT&T has a nice surprise.
    they always have a surprise, sell for less than they and
    their competitors costs. Competitor folds, then the
    SURPRISE, the rate increases. This month our local service
    increased 5%.

    -- larry / dallas

  11. #11
    k
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experiences with EMBARQ DSL?


    "larry" <foo@foobar.com> wrote in message
    news:1XJwj.3660$tW.2066@nlpi070.nbdc.sbc.com...
    >
    > Anyone here using EMBARQ? Thoughts?
    > Had their predecessor, "hometown telephone" then United Utilities then
    > Sprint then Embarq. Aggregate of many small companies in the Midwest and
    > Northeast US. In the 60's, UU was #3 in the US. They were the incumbent
    > and rates were the highest the market will bear. dialphone 1950, tonedial
    > 1975, adsl 2005
    >
    > If you're in the former Bell South service area
    > unlikely
    >
    > AT&T has a nice surprise.
    > they always have a surprise, sell for less than they and their competitors
    > costs. Competitor folds, then the SURPRISE, the rate increases. This
    > month our local service increased 5%.


    It's still dsl for ten bucks a month. There is no real 'cost' to provide
    dsl once they've installed digital service. Anything they can charge and
    get away with is found money for the company. I was replying to the OP,
    not looking for a fight.

    >
    > -- larry / dallas




  12. #12
    Dave
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experiences with EMBARQ DSL?


    "Doc" <docsavage20@yahoo.com> wrote in message
    news:1c312c4c-536c-4af2-8bce-d9421d9c9365@m23g2000hsc.googlegroups.com...
    > I've been thinking of getting DSL. EMBARQ offers what at first glance
    > seems like a decent deal 19.95/mo but looking at the "fine print" I'm
    > a bit put off.
    >
    > -$99 "early termination fee". - So, if you decide the service stinks
    > and find a better provider, you're obliged to pay them for
    > approximately the equivalent of 5 months of service to get out of it.
    > They don't specify what "early" means as far as earlier than what.


    That's the real dealbreaker there.


    >
    > But...
    >
    > -EMBARQ may cancel services or susbstitute similar services at its
    > sole discretion without notice - How the hell about that. Are they
    > gonna pay me a $99 early termination fee?
    >
    > -No minimum level of speed is guaranteed.


    (snip)

    Ummmm, you are shopping for DSL. They have to state that no minimum level
    of speed is guaranteed. Speed of DSL is dependent on line length and line
    condition. Both are unknown quantities unless you want to pay the phone
    company to run a brand new line from the CO to your computer area. (You
    don't want to know what that would cost.)
    Best the phone company can do is ESTIMATE line length from the CO to your
    house, and then give you a rough estimate of what speed your DSL -might- be,
    after line is provisioned and modem is installed. To over-simplify, shorter
    wire length equals faster connection, assuming that the line condition is
    OK.
    This is not weasel wording by the phone company. The phone company can not
    tell you what speed your connection will be until AFTER DSL is "live" at
    your house. Therefore, no minimum level of speed is guaranteed. And yes,
    they have to spell that out in writing, just so they won't get sued when
    that ultra-reliable 800K connection was advertised as "up to 1.5M" or
    something like that, and some ignorant consumer misinterpreted that as a
    speed guarantee...
    I'm not calling you ignorant, btw. It's just that, if you understood the
    technology better, you wouldn't be worried about the phone company stating
    that no minimum level of speed is guaranteed. All they are really saying is
    "We don't have a crystal ball".

    > -Taxes, fees and surcharges are additional, subject to change without
    > notice and BASED ON NON-PROMOTIONAL, STANDARD MONTHLY RATE. - So,
    > they're going to play "let's pretend" and tax you on more than you're
    > paying.


    No, here they are saying that they are going to jack your rates way up after
    a few months. Typical, and another dealbreaker.


    >
    > -Additonal restrictions apply - Well, I'm sure that can only be good
    > news.
    >
    > Oh, and they charge 14.95 to ship a modem and a $15 activation fee.


    That's about right. Sometimes DSL providers will run specials where the
    equipment charge and activation fee are waived. But $30 total shipped and
    activated? That's actually pretty cheap.


    > Is this all "normal" as far as such services? Anyone here using
    > EMBARQ? Thoughts?
    >
    > Any providers out there that don't have all these kinds of caveats?


    Based on what you wrote, I would steer clear of embarq. DSL is awesome,
    MUCH more reliable than cable. Comparing DSL to cable is not really fair.
    Cable can be faster, but DSL is more for people who care about CONSISTENT
    connection speed. I've seen the same cable modem connection run faster than
    DSL and SLOWER than DSL, in the same day. It totally depends on what your
    neighbors are up to. With DSL, it's always fairly fast, and there are no
    slowdowns, like right after schools let out for the day and the heavy
    downloads begin. Now some moron is going to pipe up and say "but it's all
    shared bandwidth". Yup, and with DSL, it is shared at a level where it
    doesn't affect YOUR connection. So it's more accurate to say that cable
    bandwidth is shared, whereas DSL bandwidth is more or less dedicated to YOUR
    line.

    If you can get DSL from a good provider without a huge early termination
    fee, I'd suggest you try it. But don't expect a speed guarantee upfront,
    and DO expect to be much happier with DSL than you will ever be with a cable
    modem. Unfortunately, where we live, we can't get DSL, so I'm stuck with
    cable modem. :( -Dave


  13. #13
    Edwin Pawlowski
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experiences with EMBARQ DSL?


    "Dave" <noway@nohow.not> wrote in message
    news:fq01va$jki$1@registered.motzarella.org...
    >
    > "Doc" <docsavage20@yahoo.com> wrote in message
    > news:1c312c4c-536c-4af2-8bce-d9421d9c9365@m23g2000hsc.googlegroups.com...
    >> I've been thinking of getting DSL. EMBARQ offers what at first glance
    >> seems like a decent deal 19.95/mo but looking at the "fine print" I'm
    >> a bit put off.
    >>
    >> -$99 "early termination fee". - So, if you decide the service stinks
    >> and find a better provider, you're obliged to pay them for
    >> approximately the equivalent of 5 months of service to get out of it.
    >> They don't specify what "early" means as far as earlier than what.

    >
    > That's the real dealbreaker there.


    Do they give you "free" equipment though? That is often what the $99
    covers.



  14. #14
    gfretwell@aol.com
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experiences with EMBARQ DSL?

    On Tue, 26 Feb 2008 05:53:43 -0500, "Edwin Pawlowski" <esp@snet.net>
    wrote:

    >>> -$99 "early termination fee". - So, if you decide the service stinks
    >>> and find a better provider, you're obliged to pay them for
    >>> approximately the equivalent of 5 months of service to get out of it.
    >>> They don't specify what "early" means as far as earlier than what.

    >>
    >> That's the real dealbreaker there.

    >
    >Do they give you "free" equipment though? That is often what the $99
    >covers.
    >


    The 99 bucks is their way of recovering the "free" installation if you
    cancel before they get it back in the regular monthly rate.
    They are still going to want the box back but they let you keep the
    filters.
    My experience is Embarq DSL is slower than Comcast (.900 - 1mz vs
    about 1.5-1.7 with cable) but the Embarq has been a lot more reliable.
    Comcast was down at least once a week and sometime for days at a time.
    That is ZERO mz. Average that into a month's service and Embarq is a
    whole lot faster.

  15. #15
    Mark Lloyd
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experiences with EMBARQ DSL?

    On Tue, 26 Feb 2008 00:38:31 GMT, George Grapman
    <sfgeorge@paccbell.net> wrote:


    [snip]

    >
    > AT&T offered me $21.95 a month for "up to" 3.0 if I agreed to a two
    >year contract and automatic billing. I had to jump through hoops to get
    >the modem rebate and Visa gift card (the funniest excuse was 4 months
    >later when they said the delay was because they had to verify my address).
    > Another poster noted that any DSL is better than dial up. I agree. A
    >few months afterward my modem got fried and it took a week to get a new
    >one. I had to use dial up and I had forgotten how s-l-o-w it is.
    > Keep in mind that if you have a dedicated line for your dial up you
    >will no longer need it thereby offsetting some of the cost.


    I used to have a dedicated line for dialup. Now I have 8Mb/512Kb cable
    for no more than I was paying for that dialup (ISP + phoneline). The
    cable internet is more reliable too.
    --
    Mark Lloyd
    http://notstupid.laughingsquid.com

    "Properly read, the Bible is the most potent
    force for atheism ever conceived." -- Isaac Asimov

  16. #16
    gfretwell@aol.com
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experiences with EMBARQ DSL?

    On Tue, 26 Feb 2008 11:50:19 -0600, Mark Lloyd
    <mlloyd@xmail.com10.invalid> wrote:

    >cable internet is more reliable too.

    You must not have Comcast.
    My MediaOne was solid as a rock and really fast 5meg or so (one way).
    When Comcast took over and "upgraded" to two way the speed dropped to
    1.5meg on a good day and reliability sucked. I cancelled them and
    restarted a couple of times based on promises they had fixed their
    problems and the last time I was down over a week ... because of a
    configuration problem on their end they couldn't seem to fix.
    Embarq DSL isn't perfect but it does seem more stable and the people
    are better when you call.

  17. #17
    Mark Lloyd
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experiences with EMBARQ DSL?

    On Tue, 26 Feb 2008 15:06:31 -0500, gfretwell@aol.com wrote:

    >On Tue, 26 Feb 2008 11:50:19 -0600, Mark Lloyd
    ><mlloyd@xmail.com10.invalid> wrote:
    >
    >>cable internet is more reliable too.

    >You must not have Comcast.


    Correct. Other than the newsgroups, I have no experience with Comcast
    other than the TV commercials that say "Comcastic" (and is
    "televisiphonernetting" theirs too?).

    BTW, the lack of DSL here may have something to do with the really
    good non-Comcast cable internet here.

    >My MediaOne was solid as a rock and really fast 5meg or so (one way).
    >When Comcast took over and "upgraded" to two way the speed dropped to
    >1.5meg on a good day and reliability sucked. I cancelled them and
    >restarted a couple of times based on promises they had fixed their
    >problems and the last time I was down over a week ... because of a
    >configuration problem on their end they couldn't seem to fix.
    >Embarq DSL isn't perfect but it does seem more stable and the people
    >are better when you call.

    --
    Mark Lloyd
    http://notstupid.laughingsquid.com

    "Properly read, the Bible is the most potent
    force for atheism ever conceived." -- Isaac Asimov

  18. #18
    Rich Greenberg
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experiences withEMBARQ DSL?

    In article <1c312c4c-536c-4af2-8bce-d9421d9c9365@m23g2000hsc.googlegroups.com>,
    Doc <docsavage20@yahoo.com> wrote:
    >I've been thinking of getting DSL. EMBARQ offers what at first glance
    >seems like a decent deal 19.95/mo but looking at the "fine print" I'm
    >a bit put off.


    I have Embarq DSL. If you are in an Embarq area, its probably the only
    DSL provider you can have as opposed to many bell areas where you can
    also get Earthlink, Focal and others.

    The one thing that really really frosts me is that there is no dial
    access that comes with it to use when the DSL is out or you are
    traveling. You need a second ISP for that.

    A minor annoyance was that if you try to go to a URL and you make a
    typo, instead of getting a "no such address" it took you to an Embarq
    site to try to sell you on Embarq services of various sorts. However, I
    did notice an item on the screen, "check here to disable this "service""
    which I have done and it now works properly. Earthlink introduced the
    same thing, but to escape you had to go in your internet settings and
    change the DNS pointer to an alternate Earthlink DNS server.

    I pay $29.95 a month for DSL, but shipping the modem was rebated and I
    don't recall any activation fee. Its part of a bundle which includes
    local service and unlimited LD service

    I don't recall any outages except one a few months ago which involved
    physical damage to my phone line (phone also out).
    --
    Rich Greenberg N Ft Myers, FL, USA richgr atsign panix.com + 1 239 543 1353
    Eastern time. N6LRT I speak for myself & my dogs only. VM'er since CP-67
    Canines:Val, Red, Shasta & Casey (RIP), Red & Zero, Siberians Owner:Chinook-L
    Retired at the beach Asst Owner:Sibernet-L

  19. #19
    LouB
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experienceswith EMBARQ DSL?

    Rich Greenberg wrote:
    > In article <1c312c4c-536c-4af2-8bce-d9421d9c9365@m23g2000hsc.googlegroups.com>,
    > Doc <docsavage20@yahoo.com> wrote:
    >> I've been thinking of getting DSL. EMBARQ offers what at first glance
    >> seems like a decent deal 19.95/mo but looking at the "fine print" I'm
    >> a bit put off.

    >
    > I have Embarq DSL. If you are in an Embarq area, its probably the only
    > DSL provider you can have as opposed to many bell areas where you can
    > also get Earthlink, Focal and others.
    >
    > The one thing that really really frosts me is that there is no dial
    > access that comes with it to use when the DSL is out or you are
    > traveling. You need a second ISP for that.
    >
    > A minor annoyance was that if you try to go to a URL and you make a
    > typo, instead of getting a "no such address" it took you to an Embarq
    > site to try to sell you on Embarq services of various sorts. However, I
    > did notice an item on the screen, "check here to disable this "service""
    > which I have done and it now works properly. Earthlink introduced the
    > same thing, but to escape you had to go in your internet settings and
    > change the DNS pointer to an alternate Earthlink DNS server.
    >
    > I pay $29.95 a month for DSL, but shipping the modem was rebated and I
    > don't recall any activation fee. Its part of a bundle which includes
    > local service and unlimited LD service
    >
    > I don't recall any outages except one a few months ago which involved
    > physical damage to my phone line (phone also out).


    Unfortunately the local Embarq service in my area is much more expensive
    because you have to pay extra for phone service.

    My choice is Embarq or Comcast <SIGH> Both SUCK

    Lou

  20. #20
    Bob F
    Guest

    Re: EMBARQ DSL - is this considered a "normal" deal? Experiences with EMBARQ DSL?


    <gfretwell@aol.com> wrote in message
    news:c1s8s3db6rquqhnduhrfodut1kj0aqen3d@4ax.com...
    > On Tue, 26 Feb 2008 11:50:19 -0600, Mark Lloyd
    > <mlloyd@xmail.com10.invalid> wrote:
    >
    >>cable internet is more reliable too.

    > You must not have Comcast.
    > My MediaOne was solid as a rock and really fast 5meg or so (one way).
    > When Comcast took over and "upgraded" to two way the speed dropped to
    > 1.5meg on a good day and reliability sucked. I cancelled them and
    > restarted a couple of times based on promises they had fixed their
    > problems and the last time I was down over a week ... because of a
    > configuration problem on their end they couldn't seem to fix.
    > Embarq DSL isn't perfect but it does seem more stable and the people
    > are better when you call.


    The only problem I've had with Comcast in the last couple years was during a big
    power outage, for a few days only. Otherwise it's been reliable and fast.



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