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Thread: 360/gamestop/warranty

  1. #1
    SG Enthusiast 7thkevin's Avatar
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    360/gamestop/warranty

    so my 360 keeps freezing, no red lights though been like this for 2 days.

    I have the 1 year warranty from gamestop cant find my receipt

    do i need it?

  2. #2
    Elite Member Jim's Avatar
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    Uh...call them and find out?

  3. #3
    SG Enthusiast 7thkevin's Avatar
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    Quote Originally Posted by Jim View Post
    Uh...call them and find out?
    ill just go tmr its right across the street like a 2 min walk lol

  4. #4
    Elite Member Jim's Avatar
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    Is it freezing on the same game or movie? Is it right away or after some heavy use?

    Is the system properly ventilated? Is the power brick?

    Are you standing the system up vertically?

  5. #5
    SG Enthusiast 7thkevin's Avatar
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    Quote Originally Posted by Jim View Post
    Is it freezing on the same game or movie? Is it right away or after some heavy use?

    Is the system properly ventilated? Is the power brick?

    Are you standing the system up vertically?


    all diffrent games all at diffrent time intervals system is in the wide open, its up vertically power is on an open shelf, were its been for the past 7 months

  6. #6
    Elite Member Jim's Avatar
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    Take any disc that happens to be in the machine out, and lay the system down flat, now.

  7. #7
    Tortoises R0cks :D Rivas's Avatar
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    You have 1 year warranty ....from MS, if you didnt buy extended warranty from the store MS is going to ship you box and you will ship it to them.
    Sometimes they are nice, ask for advanced replacement.
    To be human is to choose.


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  8. #8
    SG Enthusiast 7thkevin's Avatar
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    Quote Originally Posted by Jim View Post
    Take any disc that happens to be in the machine out, and lay the system down flat, now.


    it was flat since the day i got it, just put it to see if it would work any diffrent

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    I've had mine for about a year and a half. I actually thought I was going to be one of the lucky ones, lol. Started getting the Red Ring of Death yesterday. Comes and goes so far, but no fun in that. Gonna have to fork out $139 for a repair.
    Looking for work............

  10. #10
    SG Enthusiast 7thkevin's Avatar
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    so, I called... she told me to keep lookin then shes like well if I cant find it to write the the serial and they can look up the info, but I think im screwed cause I dont think I registered it

  11. #11
    Tortoises R0cks :D Rivas's Avatar
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    Quote Originally Posted by 7thkevin View Post
    so, I called... she told me to keep lookin then shes like well if I cant find it to write the the serial and they can look up the info, but I think im screwed cause I dont think I registered it
    You cant find your serial number ?
    To be human is to choose.


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  12. #12
    SG Enthusiast 7thkevin's Avatar
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    Quote Originally Posted by Rivas View Post
    You cant find your serial number ?
    I cant find the receipt.... but what good is the serial # gonna do if its not registered? or does it do that automaticly when u buy it or go online?

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    If I send mine in to get repaired, will I lose my game saves on my hard drive?
    Last edited by Russell; 06-22-07 at 03:35 PM.
    Looking for work............

  14. #14
    Tortoises R0cks :D Rivas's Avatar
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    Quote Originally Posted by 7thkevin View Post
    I cant find the receipt.... but what good is the serial # gonna do if its not registered? or does it do that automaticly when u buy it or go online?
    doesnt matter if it's not registered

    There are also people without internet and XBL, and it doesnt say you have to register it.They wanna know your serial number, receipt is not going to help you, you dont have 1 year warranty from store, you have 1 year warranty from MS.

    I'm supriced you didnt call MS yet, your new/repaired console will not grow up on the tree in front of your house.
    To be human is to choose.


    It is better to die on your feet
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  15. #15
    Tortoises R0cks :D Rivas's Avatar
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    Quote Originally Posted by Russell View Post
    If I send mine in to get repaired, will I lose my game saves on my hard drive?
    nope
    You can keep the HDD, just call them and ask them just to make sure.
    Once your HDD is dead then you will loose all your data, or during formatting and moving your files from the 20gb version to the 120gb version but I never heard anyone complaining YET.


    Another option what some jerks (with banned consoles) or people who cant afford to buy new console or afford the repairs are doing is:

    Buying new console, swapping the box and then returning to store saying, sorry i'm not satisfied.Or not swapping the box, only the HDD, stores are not looking for the serial number.
    I know it's fraud nail me on the cross
    And that warranty sticker, well hair dryer works like a charm, it will peel off like a butter and then you can place it back on.
    Sorry Philip I know it's against TOS but almost every bud on my friendlist got broken console I couldnt help it to post it here.
    To be human is to choose.


    It is better to die on your feet
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  16. #16
    Tortoises R0cks :D Rivas's Avatar
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    I posted a thread about the failures awhile ago

    http://forums.speedguide.net/showthread.php?t=224266
    To be human is to choose.


    It is better to die on your feet
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  17. #17
    SG Enthusiast 7thkevin's Avatar
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    Quote Originally Posted by Rivas View Post
    doesnt matter if it's not registered

    There are also people without internet and XBL, and it doesnt say you have to register it.They wanna know your serial number, receipt is not going to help you, you dont have 1 year warranty from store, you have 1 year warranty from MS.

    I'm supriced you didnt call MS yet, your new/repaired console will not grow up on the tree in front of your house.
    I have a warrenty from gamestop id rather go there so I dont have to sit and wait

  18. #18
    Tortoises R0cks :D Rivas's Avatar
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    Quote Originally Posted by 7thkevin View Post
    I have a warrenty from gamestop id rather go there so I dont have to sit and wait
    But you dont have receipt = no warranty from gamestop.

    I dont know how it is in states but here in Canada you have 1 month warranty on the product from the store, after that you are on your own = manufacturer warranty.
    There are hundreds of folks on xbox-scene who bought 360 from gamestop and after 3 months it was broken.Gamestop said they have to contact MS and they gave them phone number to deal with the issue.
    I still do believe if you dont have extended warranty after 1 month you are on your own.
    I just looked at gamestop cant find their warranty policy/returns.
    To be human is to choose.


    It is better to die on your feet
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  19. #19
    SG Enthusiast 7thkevin's Avatar
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    this is from the xbox site either way i think im screwed

    "B. OBTAINING WARRANTY SERVICE

    To receive instructions for obtaining repair or replacement warranty services you must call:Within the U.S., U.S. Territories and Canada: 1-800-4MY-XBOX (1-800-469-9269); TTY users: 1-866-740-XBOX (1-866-740-9269).

    You must also:

    1. Submit proof of purchase in the form of a bona fide, dated bill of sale, receipt, or invoice (or a copy) evidencing that your request for service is made within the Warranty Period. "

  20. #20
    Tortoises R0cks :D Rivas's Avatar
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    Quote Originally Posted by 7thkevin View Post
    this is from the xbox site either way i think im screwed

    "B. OBTAINING WARRANTY SERVICE

    To receive instructions for obtaining repair or replacement warranty services you must call:Within the U.S., U.S. Territories and Canada: 1-800-4MY-XBOX (1-800-469-9269); TTY users: 1-866-740-XBOX (1-866-740-9269).

    You must also:

    1. Submit proof of purchase in the form of a bona fide, dated bill of sale, receipt, or invoice (or a copy) evidencing that your request for service is made within the Warranty Period. "
    Go around it.
    Swapp it.
    To be human is to choose.


    It is better to die on your feet
    than to live on your knees.

    - Emiliano Zapata

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