Comcast users? having issues?

**Sava700** · 03-02-07, 10:31 PM

I'm having issues loading websites, the speedtest.net site hardly works or takes a few mins to even get a ping test let alone start the speedtest, speedguides the same way, speakeasy's does the download but it takes a min sometimes to start and the upload sometimes just sits there???? WTF?

I called Comcast but I got the rudest tech support guy that I almost went off on him but instead asked to be transfered.. its not my God damn computer!!! NOO clearing my cache will not fix it...and NOOOOOO its not spyware!!!

**mountainman** · 03-02-07, 10:33 PM

Virus?

**Sava700** · 03-02-07, 10:43 PM

Originally Posted by mountainman

Virus?

**Loonatic** · 03-02-07, 10:58 PM

Trace route to speakeasy shows a clear route. Comcast is fine here

**Unholy** · 03-02-07, 11:10 PM

I just get a wicked ping spike once in a while.

**YARDofSTUF** · 03-02-07, 11:26 PM

Comcast is great here.

**Sava700** · 03-03-07, 12:56 AM

yeah its odd.. when i'm on Ventrilo i hear people fine.. when I try to talk it lags bad..for upload. Same with surfing the web, I hit sites slow and retrieve info fast. Speedtests to vs places are the same results... maybe the tech will find something onthe lines here monday but I don't think so.. dslreports forums are full of people having "internet broken" issues on the comcast line. Also hear they are rolling out powerboost for upload around chicago.. that might be doing it too.. ever since Feb 25th to 28th it looks like till now.

***Roody*** · 03-03-07, 09:19 AM

Works fine for me.

**Izzo** · 03-03-07, 09:31 AM

they prolly saw how pathetic your actual gameplay is and decided to step in and do you a favor

***Roody*** · 03-03-07, 09:31 AM

Originally Posted by Izzo

they prolly saw how pathetic your actual gameplay is and decided to step in and do you a favor

oh snap

**Izzo** · 03-03-07, 09:32 AM

Originally Posted by Roody

oh snap

Izzo > Buttman

***Roody*** · 03-03-07, 09:33 AM

Originally Posted by Izzo

Izzo > Buttman

**Izzo** · 03-03-07, 09:36 AM

Originally Posted by Roody

He needs to pick up 2142

**Sava700** · 03-03-07, 01:43 PM

arg....

**Sava700** · 03-05-07, 03:54 PM

Ok today the tech came by.. well only thing they had on the paper for him to check was "upload" which was fine at the time he came by..go figure.

Well talking to him and showing some speedtests and the forums with screen shots of test results there was no issue but the shots showed powerboost on up and down stream.. he didn't even know what powerboost was

I explained what it was and that upload was being rolled out and should be completed by May 7th from what I read..

I'm at my wits end...

**CableDude** · 03-05-07, 07:26 PM

Originally Posted by Sava700

he didn't even know what powerboost was

**Sava700** · 03-14-07, 05:27 AM

Can yall believe someone accually gave me negative rep points for saying "God Damn" in this thread? or was it WTF?! I'm not sure hell it would have been any word this "User" thought was bad.

Perhaps I should be more polite to the stupid tech support people and not curse so much when I need to rant?

**YARDofSTUF** · 03-14-07, 06:03 AM

Originally Posted by Sava700

Can yall believe someone accually gave me negative rep points for saying "God Damn" in this thread? or was it WTF?! I'm not sure hell it would have been any word this "User" thought was bad.

Perhaps I should be more polite to the stupid tech support people and not curse so much when I need to rant?

Guess we gotta be careful when we leave the gen forum lol

**scudmuffin** · 04-08-07, 02:53 AM

did you ever resolve this issue, because i am literally having the exact same problem. pages take a while to load, and time out if they have a lot of pictures or data or i need to log in, or whatever. when i do get a speed test going, it says my download speeds are AMAZING, but for upload it just sits there...
this just started happening friday 4/6.

i've been on the phone for a good couple of hours with at least 5 different people.
argh, i don't need to clear my cache or turn off my firewall.
no, it's not my router, that works perfectly.
what? my modem you say? that doesn't make sense. it responds to ping. i can open it in my browser.

they are sending out a technician monday morning.
they still think my modem is broken.

but seriously, solution? of any kind? i'm moving soon, so if they can't fix this i'll just cancel my service with them...

**Sava700** · 04-15-07, 03:06 PM

Originally Posted by scudmuffin

did you ever resolve this issue, because i am literally having the exact same problem. pages take a while to load, and time out if they have a lot of pictures or data or i need to log in, or whatever. when i do get a speed test going, it says my download speeds are AMAZING, but for upload it just sits there...
this just started happening friday 4/6.

i've been on the phone for a good couple of hours with at least 5 different people.
argh, i don't need to clear my cache or turn off my firewall.
no, it's not my router, that works perfectly.
what? my modem you say? that doesn't make sense. it responds to ping. i can open it in my browser.

they are sending out a technician monday morning.
they still think my modem is broken.

but seriously, solution? of any kind? i'm moving soon, so if they can't fix this i'll just cancel my service with them...

problem fixed itself..prob just upgrading..but they are rolling out upload powerboost in alot of area's so that might be a issue with alot of people.
I had a outage yesterday for about an hour it came back and ran fine so hard to tell what is going on alot of times but at least when I called they knew of the outage and sent someone out just for the hell of it.