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Thread: High Ping Issue

  1. #1
    Junior Member
    Join Date
    Dec 2006
    Posts
    5

    High Ping Issue

    I am having a high ping issue on my computer. I have run a couple of the diagnostic check and just completed a tracert on google. I am getting the following:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Peter Parker> tracert www.google.com

    Tracing route to www.l.google.com [66.102.7.147]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 * * * Request timed out.
    3 * * * Request timed out.
    4 * * * Request timed out.
    5 * * * Request timed out.
    6 * * * Request timed out.
    7 * * * Request timed out.
    8 * * * Request timed out.
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    I am using Qwest as my DSL carrier and have a the Qwest wireless router. Also, I have the router plugged directly into my phone line and not through a surge protector. I scanned my computer and have not spyware or viruses. Any suggestions will be most helpful. Thanks

  2. #2
    Junior Member
    Join Date
    Dec 2006
    Posts
    5
    BTW:

    I did an TCP analysis« SpeedGuide.net TCP Analyzer Results »
    Tested on: 02.04.2007 19:21
    IP address: 71.212.xx.xxx

    TCP options string: 020405ac0103030201010402
    MSS: 1452
    MTU: 1492
    TCP Window: 256960 (NOT multiple of MSS)
    RWIN Scaling: 2
    Unscaled RWIN : 64240
    Reccomended RWINs: 63888, 127776, 255552, 511104
    BDP limit (200ms): 10278kbps (1285KBytes/s)
    BDP limit (500ms): 4111kbps (514KBytes/s)
    MTU Discovery: ON
    TTL: 51
    Timestamps: OFF
    SACKs: ON
    IP ToS: 00000000 (0)
    and here is what it came back with:

  3. #3
    Elite Member trogers's Avatar
    Join Date
    Jan 2005
    Location
    Bangkok, Thailand
    Posts
    12,323
    The timed out in your tracert is probably caused by your firewall blocking ping signals.

    What speed did you pay your ISP to give you?

    Set your RWIN following TCP Analyzer's recommendation:

    31944 for speed up to 1.5 mbps
    63888 for speed up to 3 mbps
    127776 for speed up to 6 mbps

  4. #4
    Junior Member
    Join Date
    Dec 2006
    Posts
    5
    As always I appreciate your response.

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