hello im new to this so i may sound a little dumb

Ive just switched to pipex and was promised a 4 meg connection hesres what im getting (previous tests)

2006.11.14 17:23 1170 kbps [146KB/s] 354 kbps [44KB/s] Stevenage, UK dsl.pipex.com host-easy.co.uk FDB96QYAWL1
2006.11.14 13:55 1240 kbps [155KB/s] 354 kbps [44KB/s] Stevenage, UK dsl.pipex.com host-easy.co.uk 0YCATCW728Y
2006.11.14 13:46 1137 kbps [142KB/s] 354 kbps [44KB/s] Stevenage, UK dsl.pipex.com host-easy.co.uk MJ3PFU6M3XC
2006.11.14 13:22 1931 kbps [241KB/s] 367 kbps [46KB/s] Stevenage, UK dsl.pipex.com host-easy.co.uk VXJHXJALIZ9

Now i realise that as this is a new connection (ive only had it one day) it needs 10 days to "settle in" so my speeds will vary (thay have been as low as 330kbps)

so is this normal? will i ever get my promised 4mbps? or is 2 all i can hope for?

another thing , whatever my connection speed is when i try to download a file such as a game demo or graphics card drivers my download speed 24kb/s and has even been as low as 1.24kb/s!!

i was getting 58kb/s with my 512 connection i dont know whats wrong , can anyone suggest a solution? ringing my isp takes over half an hour just to get through

i dont know if i need to change any settings i assumed it would all be managed by the software i installed.

i have a speedtouch 330 usb adsl modem

if you need any more info ill be glad to supply it

many thanks

Darren