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Thread: Charter HSI in Western NC?

  1. #1
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    Charter HSI in Western NC?

    Hi, w-e are trying to get Charter high speed internet installed in a house located in zip code 28722. We are trying to buy this house and relocate from SW Fla. We have a contract on this house and one of the contingencies is that HS Cable internet be installed at our cost and be acceptable in terms of quality.

    The real estate agent is supposed to be taking care of this and was supposed to have an appointment to meet the installer at the house yesterday. She called Charter to confirm the appointment and was told that the installer had already been there and that it was determined the "signal" was too weak to bring HSI to that house but that it was available elsewhere in the neighborhood ( !! ) She then called the main number again and was told a different story, that there is most certainly HSI available at that address and that whoever told her the story that it was not was not telling her the truth ( !! )

    She called me and asked me if we wanted OUT of the contract to purchase if we could not get cable internet and I told her that we have zero interest in moving to the dark ages of non cable high speed internet. She called us back about 2 hours later and told me she placed the order for the initernet to be installed and that that would happen on Saturday, between 3 and 5 PM. She said she spoke to a supervisor. I called Charter and they simply told me that high speed internet was definitely available at this house.

    Arghhhh!

    Anyone have an opinion on this one? Does anyone have any experience with Charter cable HSI in the Columbus NC area??

    Thank you in advance for any replies

    Tom

  2. #2
    Second Most EVIL YARDofSTUF's Avatar
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    Sounds like a nice phone run around, any update?

  3. #3
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    80 posts about it on dsl reports.

    It's a continuing jerk scene.

  4. #4
    Second Most EVIL YARDofSTUF's Avatar
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    That sucks. What about speakeasy or another DSL service in that area?

  5. #5
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    Nah man, we need fast consistent connections .

  6. #6
    Second Most EVIL YARDofSTUF's Avatar
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    Speakeasy is pretty good, if its there.

  7. #7
    Mental Metal Minister Jamie_R's Avatar
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    Roadrunner isn't available? I thought they had most of NC covered by now ...
    .

    The only thing necessary for the triumph of evil is for good men to do nothing.

  8. #8
    Moderator YeOldeStonecat's Avatar
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    Quote Originally Posted by YARDofSTUF
    Speakeasy is pretty good, if its there.
    Speakeasy is excellent!

    With cable..you're usually stuck with whatever the cable provider is in your area..just one.
    With DSL...you often have many choices. Many people think it's just the local phone company which provides DSL (often marginal service at best)...but you often have choices of much better quality ISPs with DSL..such as Speakeasy. Usually more expensive..yes..but.."you get what you pay for"
    MORNING WOOD Lumber Company
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  9. #9
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    What's speakeasy's speed on speakeasy's speed test????

  10. #10
    Second Most EVIL YARDofSTUF's Avatar
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    Depends on the package they offer.

  11. #11
    Second Most EVIL YARDofSTUF's Avatar
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    http://www.speakeasy.net/home/onelink/

    Line Speed 1.5/384, 1.5/768, 3.0/768, 6.0/768

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