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Thread: Canīt open secure site

  1. #1

    Question Canīt open secure site

    I have some problems to open a secure site from citibank. With convencional dialed modem (56kbs) i open the secured pages without any problem. When i try with my adsl connexion than opens only the first secured page where i have to enter my username and password, after submit that information only apears "this page has no information etc...." When i try to enter with wrong password then i get the "wrong password" message. With the wright password it seems that there is a connexion but i can not see the information on my screen. With other secure (bank)-sites I have no problems.
    With dialed modem or adsl I use the same internet explorer, internet provider and settings.
    I contacted that particular bank and they can not help with my problem. Maybe somebody on this forum do??? Thank You... http://forums.speedguide.net/newthre...ewthread&f=42#
    Roll Eyes (Sarcastic)

  2. #2
    Junior Member
    Join Date
    Nov 2005
    Posts
    10
    a couple things you can try.

    1 try another browser example firefox netscape even the mycomputer browser will work

    2 reset internet options
    1. Open Internet Explorer.

    2. In Internet Explorer, from the Tools menu, click Internet Options.

    3. On the Internet Options General tab, click Delete Cookies.

    4. In the Delete Cookies dialog box, click OK.

    5. On the Internet Options General tab, click Delete Files.

    6. In the Delete Files dialog box, click OK.

    7. On the Internet Options General tab, click Clear History.

    8. In the Internet Options dialog box, click Yes.

    9. On the Internet Options General tab, click the Security tab.

    10. On the Internet Options Security tab, click Internet, and then click Default Level.

    11. On the Internet Options Security tab, click Local Internet, and then click Default Level.

    12. On the Internet Options Security tab, click Trusted Sites, and then click Default Level.

    13. On the Internet Options Security tab, click Restricted Sites, and then click Default Level.

    14. On the Internet Options Security tab, click the Privacy tab.

    15. On the Internet Options Privacy tab, click Default.

    16. On the Internet Options Privacy tab, click the Content tab.

    17. On the Internet Options Content tab, click the AutoComplete tab.

    18. In the AutoComplete dialog box, click Clear Forms.

    19. In the Internet Options dialog box, click OK.

    20. In the AutoComplete dialog box, click Clear Passwords.

    21. In the Internet Options dialog box, click OK.

    22. In the AutoComplete dialog box, click OK.

    23. On the Internet Options Content tab, click the Programs tab.

    24. On the Internet Options Programs tab, click Reset Web Settings.

    25. In the Reset Web Settings dialog box, click Yes.

    26. In the Reset Web Settings dialog box, click OK.

    27. On the Internet Options Programs tab, click the Advanced tab.

    28. On the Internet Options Advanced tab, click Restore Defaults.

    29. In the Internet Options dialog box, click OK.


    3 if you still have the same issue after that try bypassing any router you may have in place as well you would be suprised at what they make happen

    4 disable and exit any firewall software installed ie norton internet security

    good luck let me know what happens

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