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Thread: Router causing certain aspects of internet connection to randomly fail

  1. #1

    Question Router causing certain aspects of internet connection to randomly fail

    Hi,

    I am using Mindows XP - SP2 and Router: Netgear: RP614v3

    Unfortunately certain aspects of my internet will randomly stop working. By turning the power off on the router and then turning it back on these things will start working again. They may then stop working again 5 minutes later or work fine for a day.

    Symptons:
    Viewing websites always works fine but the following things tend to stop working:

    Uploading by FTP to my website using any FTP program
    Checking email through Outlook express.
    Secure log in pages on websites

    By resetting the router (turning it off and on) they start working again.

    I use Outpost firewall and as far as I know it is configured correctly - the problem still occurred using different firewalls.

    Any Ideas??

  2. #2
    Moderator YeOldeStonecat's Avatar
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    Have you checked to see that the latest version of firmware is on your Netgear router?

    SBC DSL by chance? I've noticed Netgear routers tend to have a hard time negotiating/maintaining PPPoE sessions with SBC/Yahoo DSL.
    MORNING WOOD Lumber Company
    Guinness for Strength!!!

  3. #3

    Arrow

    Quote Originally Posted by YeOldeStonecat
    Have you checked to see that the latest version of firmware is on your Netgear router?
    Where Can I check this?
    Quote Originally Posted by YeOldeStonecat
    SBC DSL by chance? I've noticed Netgear routers tend to have a hard time negotiating/maintaining PPPoE sessions with SBC/Yahoo DSL.
    What is SBC DSL - again how can I check it??

  4. #4
    Moderator YeOldeStonecat's Avatar
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    You can check that by logging on your routers web administration utility, and comparing it against their website support download section. Some routers even have an automatic firmware upgrade check utility built into them.

    SBC DSL...well, whoever provides your internet...I don't know who provides your internet, wether you have cable or DSL, etc.
    MORNING WOOD Lumber Company
    Guinness for Strength!!!

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