Server Downtime

**Philip** · 09-02-05, 08:54 AM

The server downtime this morning has been caused by NOC maintenance, here's the latest info I have:

Tonights Maintenance is currently running longer then expected. Our Senior
Engineers and Cisco Engineers are currently working to resolve the issue.

We will update you when resolved. We apologize for the inconvenience.

Once again thank you for your patience.

BTN NOC

DATE: 09/2/2005
START TIME: 09/2/2005 08:00 GMT

ESTIMATED END TIME: 09/2/2005 11:00 GMT

DURATION: 3 Hour

SERVICES/EQUIPMENT: BtN Core Switch

TYPE OF WORK: Switch Upgrade

PURPOSE OF WORK: Upgrade

LOCATION OF WORK: Ashburn, Virginia

IMPACT OF WORK: Possible Intermittent Outages

BtN will be performing an emergency maintenance to upgrade one of their core
routers. Some latency and intermittent outages may occur as paths are
automatically rerouted during this time.

This maintenance has been scheduled as a result of recent outages on the BtN
backbone. BtN expects this memory upgrade to substantially increase the
performance of the BtN backbone.

Network Operations Center
Beyond the Network

**Lefty** · 09-02-05, 08:56 AM

Thanks for letting us know Philip.

**Izzo** · 09-02-05, 09:05 AM

I suppose i'll forgive you this time.

**YARDofSTUF** · 09-02-05, 09:07 AM

Its a government comspiracy to get us to drive more and spend more gas!!!!!

**Philip** · 09-02-05, 10:23 AM

This maintenance has been completed.

We have been assured by our engineers that all services have been restored
and no other outages are planned. Because of the issues encountered durning
this maintenance we have opened ticket # FT 21709 to continue tracking
progress of the repairs made.

BTN NOC

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