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Thread: Remember when my mail server was down all day?

  1. #1
    Senior Member fastchevy's Avatar
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    Remember when my mail server was down all day?

    Well, it's the same thing today. I'm sure someone will be getting an earful from the President of the University.

    Apparently this morning the virus scanning was hung up and all of the mail messages were queued. All Notes clients could login, but people trying to check mail via webmail couldn't login.

    We couldn't get the virus scanning to respond so we had to bring down the server. Bad move.... bad bad move. That is exactly what happened the first time. It's running it's self check over and over again and does have some errors. It's 12:00 and no email still.

    More stress, that's exactly what I needed.....
    .

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    R.I.P. 2017-10-02 Joint Chiefs of Staff's Avatar
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    >>Cult Master of International Affairs<<

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    meat popsicle Zilog B's Avatar
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    Security Specialist greEd's Avatar
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    What are you using for your virus scanning fastchevy?
    "I'm doing a (free) operating system (just a hobby, won't be big and professional...) for AT clones... It's not portable and it probably [won't ever] support anything other than AT hard disks, as thats all I have :-(." --Posted on Usenet August 1991 by Linus Trovalds
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    curiosity builds security | dd if=/dev/zero of=/dev/hda bs=512 count=100
    EOF

  5. #5
    At which university do you work?

  6. #6
    R.I.P. 2017-10-02 Joint Chiefs of Staff's Avatar
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    Quote Originally Posted by schlurpee
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    Senior Member fastchevy's Avatar
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    Quote Originally Posted by greEd
    What are you using for your virus scanning fastchevy?
    Symantec Corp Edition 9
    .

  9. #9
    Senior Member fastchevy's Avatar
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    Quote Originally Posted by the corporation
    At which university do you work?
    University of Central Oklahoma
    .

  10. #10
    Moderator YeOldeStonecat's Avatar
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    What OS is on the beast?
    Lotus antivirus agent on the box?
    I've not installed Symantec on a Notes server, but if it's similar to Exchange, there's some directories to disable the regular AV's real time file protection, keep its nose out of there. Used to be that way with versions prior to 9, imagine the same for 9.

    Also if I remember your prior crash post...sounded more like a hardware error.
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  11. #11
    Senior Member fastchevy's Avatar
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    Quote Originally Posted by YeOldeStonecat
    What OS is on the beast?
    Lotus antivirus agent on the box?
    I've not installed Symantec on a Notes server, but if it's similar to Exchange, there's some directories to disable the regular AV's real time file protection, keep its nose out of there. Used to be that way with versions prior to 9, imagine the same for 9.

    Also if I remember your prior crash post...sounded more like a hardware error.
    Yeah, we think it's hardware (old box anyways) and software. It's a screwy setup. It's a SOFTWARE raid 5...even though it has the hardware to be a hardware raid..don't ask me why it's setup like that. It uses Veritas Volume Manager. Also it seems to be a Veritas issue as well. We applied some patches from Veritas and so far it's been up for 3 hours....but what if we reboot it?? It's a Sun box and has Solaris 8 as the OS. We finally found some specific errors..I don't have them in front of me but it was VX config failed and some others.

    So it appeared at first to be antivirus software related because all messages would NOT get passed the antivirus queue, but probably because of other issues that we are finding out.
    .

  12. #12
    SG Enthusiast koldchillah's Avatar
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    Quote Originally Posted by YeOldeStonecat
    I've not installed Symantec on a Notes server, but if it's similar to Exchange, there's some directories to disable the regular AV's real time file protection, keep its nose out of there. Used to be that way with versions prior to 9, imagine the same for 9.
    There's definitely some files you don't want auto-protect touching.. Or even a scheduled scan for that matter.

    Have you checked out the Symantec Knowledge Base?

    here's a good starter article for mail server setups:

    http://service1.symantec.com/SUPPORT...iver=savce_9.0

    edit: oh man.. Sun boxes eh?.. Last week I had to get on the phone with Sun over some issues with our V60x's that run CheckPoint... Ours are running over a Linux platform though..
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  13. #13
    Moderator YeOldeStonecat's Avatar
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    Solaris....couldn't tell ya a thing about that. All I know is...software raid = "shudder".
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  14. #14
    Elite Member ghost's Avatar
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    Sounds like a job for cyberskye. He knows this platform, if I'm not mistaken.

    Software RAID? In a professional, production environment? Yeesh.

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