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    Both the laptop and desktop are DEFINITELY set to...

    Both the laptop and desktop are DEFINITELY set to LEAVE MESSAGES ON SERVER. He does get them on his phone, I think I said this. And most likely, that uses IMAP (I think that's the only way email...
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    Can you give me context, the link or something?...

    Can you give me context, the link or something? thanks
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    Outlook & GMAIL Problem

    Just helped someone out configuring Outlook on his laptop (which he had) and his new Desktop, Win 10. I got it all setup. He uses POP (and changing to IMAP would be a hassle as he has lots of folders...
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    Been using Aero Admin and have been pretty happy....

    Been using Aero Admin and have been pretty happy. But lately I noticed I cannot send a file to the remote computer. Can I do that with JoinMe or would you recommend a different tool?
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    Thanks for the long list of uninstall helpers. ...

    Thanks for the long list of uninstall helpers. But I guess my point is, we shouldn't get all this dumped on us and then turn around and have to uninstall it. As to Windows Defender, I still think...
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    YOS, I'd agree with you if the updates only...

    YOS, I'd agree with you if the updates only beefed up protection issues, from hacks, viruses, malwares, etc. Unfortunately though, Microsoft has decided their updates are 90% fluff, new games or...
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    Does anyone know of a utility you can install...

    Does anyone know of a utility you can install that would block/stop Windows 10 from doing updates unless you say OK? I had found you can DISABLE the Windows Update Service, But there is another...
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    I've used AeroAdmin a few times and it seems to...

    I've used AeroAdmin a few times and it seems to work well. Does anyone know more about AnyDesk? Is being locked out of many functions, (as listed in the OP), normal for it, or am I using it wrong?
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    HP OfficeJet 6600 Print Problems

    My HP OfficeJet 6600 Printer has started giving me a weird problem. Currently in Excel, the first 20 or so lines of a spreadsheet look fine, then the rest is very light or seems to have part of the...
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    I just helped someone else with this yesterday...

    I just helped someone else with this yesterday who had a Brother printer and by installing Brother iprint & Scan, as well as Brother Print Service Plugin, we were able to print from Android phone and...
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    Print from Android Device

    I was helping someone yesterday to print from both an Android Phone and Tablet. At their home, the printer is established on the wifi network. I had always heard to use Google Cloud Print to get...
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    iPhone Management Software

    Looking for a really good program to use to backup my iPhone. One where I can copy the contacts from the iPhone to the PC. But then have the capability to open and edit the contacts that are on the...
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    Thanks for the response. Could you recommend one...

    Thanks for the response. Could you recommend one that is easiest for the other person (who I am connecting to) to open up and make ready. Most of these people do not want one that is installed and...
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    Best remote control tool

    For some of the people I support I like to use a remote access tool, especially for smaller minor issues. I used to use Team Viewer a lot. But have had many cases now where even though they open TV...
  15. AT&T email address (bellsouth.net).

    AT&T email address (bellsouth.net).
  16. Best Tool to manage SPAM in Outlook Mail Program

    I am looking for the best tool or add-in to manage and control SPAM using the Outlook Mail Client. I found the article below and wondered if any folks here have used any of these and have a...
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    Thanks, I still think it so strange that the BIOS...

    Thanks, I still think it so strange that the BIOS only reports 4GB, but Windows 7 reports 8GB but just will not use all of the 8GB.
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    Dell Inspiron 570 RAM Upgrade Problem

    So I was helping at a small business, they have (2) Dell Inspiron 570 Desktop PC's and wanted to upgrade the memory. This is to support Sage Accounting. Both PC's are identical. They currently...
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    erpguy2, but that's my point. How does taking...

    erpguy2, but that's my point. How does taking away the "Classic" Windows Defender interface keep people's computer protected and safe with all the latest security patches, etc.? So may of the...
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    Actually, I was there Monday and after a bunch of...

    Actually, I was there Monday and after a bunch of updates it started working right. If I couldn't get it, he was gonna swap computers with his wife, who does not use or need the cloud, OneDrive.
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    Other content, if he looks in folders other than...

    Other content, if he looks in folders other than a sub of SKYDRIVE, are fine. Thing is, I reloaded clean with Win 8.1 and it had Skydrive, but would not work (it said it needed updates first). We...
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    Windows 8.1 and OneDrive

    I helped someone the other day with a wipe the computer, install Windows 8.1. He uses OneDrive extensively. It was still Skydrive and not working. We applied some updates, now the Skydrive shows...
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    Did not try Wordpad. When I get back to that...

    Did not try Wordpad. When I get back to that person, I will try the Office Service Packs, I have the ones for Office 2013. Not sure how I could try a different driver, as I d/l the latest from HP....
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    Yes and some things will print from Word and...

    Yes and some things will print from Word and other things will not. I even had a new document, did the =rand(10) and the resultant text printed. Then I changed the font in one paragraph and it...
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    I found in my Google search where it was...

    I found in my Google search where it was recommended to make sure "Print Postscript over text" and "Print only the data from a form" were disabled in Word, unchecked. Both entries were already...
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    HP OfficeJet Pro 8740 & Word 2013

    Helping someone with a weird problem. He has an HP OfficeJet Pro 8740, Windows 10 & Word 2013. The problem is some of the documents when you go to print them in Word, it goes in the print queue,...
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    Well I have been able to get into the Classic...

    Well I have been able to get into the Classic Interface up until very recently. By making the desktop shortcut as I mentioned. But why did MS have to completely change how you use the program vs....
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    Windows 10 & Windows Defender Interface

    So I was helping someone today with their Windows 10, 1803 (OS Build 17134.48) and no matter what I tried, I could not get it so they could access the Classic Interface for Windows Defender. I tried...
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    Part of what I did on my laptop was based on a...

    Part of what I did on my laptop was based on a google search, same registry location, but it said change refcount to 0. But the weird thing is the one I did for this other person. As I said, I made...
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    Windows 7 Profile Failure

    So the error "The User Profile Service failed the logon. User profile cannot be loaded." has been plaguing me lately.

    My laptop had it a few days ago. I got to REPAIR YOUR COMPUTER, did a System...
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