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    Sorry if this is rudimentary or redundant. Skip...

    Sorry if this is rudimentary or redundant. Skip the steps you have already taken.
    1. Unplug the modem. 2. Turn off the computer. 3. Have a cup of coffe (or wine, or whatever) 4. replace the phone...
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    If you are using DSL (through a phone line), the...

    If you are using DSL (through a phone line), the speed you are paying for is what they SENT OUT to you. What GETS to you is dependent on your distance from the "sending point", and how many other...
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    It's not always Comcast's fault....

    Let me start by saying I am a direct residential sales rep for Comcast. Having disclosed that, here is my experience with this issue.
    1. It IS often a customer equipment issue. But not always. 2....
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