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a month later and im still disconnecting...time warner supervisors have told the employees to not even help me now

i just found this page which is describing exactly what is happening to me

http://homepage.ntlworld.com/robin.d.h.walker/cmtips/signal.html

hey everyone i know this is a old thread but i googled my problem and found this thread and im having this same exact problem! im shocked at how many years this has been going on with no...