Problem in using Sygate to share cable modem

[Dennis]

I built a 3-PC LAN and use Sygate to share the external Motorola cable modem. I could surf the internet from all three PCs with no problem. However, I could not access the email server from the two Sygate client PCs. Any suggestion to solve this problem?

[Philip]

Many Cable ISPs use just "mail" or "mail-server" for the mail server name. Resolve this to a numeric address and put the IP as your mail server in the client PCs. Let me know how it works out.

[Dennis]

Hi Phillip,

Thank you for your reply. I am not very familiar with the terminologies used in LAN. What is the "numeric address" you mentioned? Where can I find this numeric address?

I am using @Home service. The setting of POP3 is "mail" and the SMPT is also "mail". Should I replace these two "mail" settings with the "numeric address"?

Thanks,

[Philip]

On the server PC, go to START>Programs and choose "MS-Dos Prompt". Type "tracert mail" and look for the numeric address in brackets. You have to replace the two "mail" settings with that numeric address.

[Dennis]

Philips,

You saved my day! This problem has bothered me for a long time. What a relief to find the answer.

Thanks again.