CenturyLink Alternatives in Colorado?

[DenverGuy]

I live in Denver, Colorado, and have had Qwest and then CenturyLink for years. Right now I'm stuck with CenturyLink for my home DSL. My monthly rate went from $27 to DOUBLE that in June. I called their customer service, who then transferred me to the retention group. After a LONG hold period, they agreed to restore my old rate. They lied. My most recent bill was with the new doubled rate. I called them again, and they said that they could do a $21 plan with automatic billpay (which I won't do), or $31. But not the rate that we agreed on.

I called a useless local rep named Karen, but haven't heard back. I then wrote to an executive vice president at CenturyLink. Some idiot in their Idaho office wrote back and said the usual "valued customer" ********. Yup, they double the rates of their valued customers. And then they lie to their customers.

I filed a complaint against them with the FCC, not that that will do any good.

Anyway, I'm not paying the bill and am looking for an alternative to CenturyLink. They truly suck!

[RaisinCain]

I honestly don't understand why people do not do a quick search before posting.

https://www.google.com/search?q=denver+co+internet+providers&ie=utf-8&oe=utf-8

[Gmennan]

I bet there are a lot of things that you don't understand, RaisinCain.

[RaisinCain]

I bet you do a lot of trolling. Go away.

[DenverGuy]

I honestly don't understand why people post useless information and then whine about it.

[RaisinCain]

So I do your research for you, provide a link with the results and you bitch about it?

[bfallona]

I had CenturyLink too for years. I bumped up to 40mbs and still got 10mbs. My daughter had the same issues. I switched to Comcast and it was like going from dial up to DSL. They have a ton of price levels and if you have a child at home you can get basic internet for $9.95 ( I only found this in a brochure at a Comcast Store in Denver- they even sell computers on this program for $189). Anyway go to Comcast website and pick a speed. I had their 50mbs tier and was getting 125mbs. This week I signed up for their triple play package and had to downgrade the speed to 50mbs. I am using that now and it is more than enough for smooth internet and steaming media to my tv upstairs. Good luck.

[cableguy101]

The bad news is, it's likely your only other internet provider in Denver [link removed by admin] is going to be Comcast - and their reputation for customer service is unfortunately worse than CenturyLink's even... Let me know if you found any other alternatives though.