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View Full Version : Re: Connecting H-P Deskjet 6840 Printer to computer running Vista



smlunatick
05-19-08, 10:09 AM
169.254.xxx.yyy seems to indicate a problem with the DHCP service.
No matter how this printer is connected to the network, it shopuld
always be set to a constant IP address (aka static.)

On May 18, 11:46*am, melcroner <melcro...@discussions.microsoft.com>
wrote:
> I recently upgraded my Dell Optiplex GX620 to Vista OS. *My H-P Deskjet 6840
> printer "lost' its connection with the computer. *(It worked wirelessly
> before the upgrade from Windows XP.) *The printer returns an IP address:
> 169.254.211.9; the Wanadoo (France Telecom) LiveBox router returns an IP
> address: 192.168.168.145. *The printer does not "talk" to the router (orvice
> versa) even with the Ethernet cable connected. *The installation disk that
> came with computer will not install on Vista OS. *The driver downloaded from
> the h-P site does not install as it cannot find: hpzmsi01.exe. *
>
> I've spent more than three hours "chatting" with H-P's technicians. *They do
> not seem able to solve the problem.
>
> Any ideas?