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View Full Version : Re: Connecting H-P Deskjet 6840 Printer to computer running Vista



Jack \(MVP-Networking\).
05-18-08, 02:45 PM
Hi
If it is a Network Printer it should not be dependent on the computer OS
since it should converse first with the Router.
Otherwise a printer that is Not a network printer does not have an IP. I.e.
it is Not clear what is the roll of changing to Vista is?
Jack (MVP-Networking).

"melcroner" <melcroner@discussions.microsoft.com> wrote in message
news:288B685A-92BB-429F-B986-846E5B882185@microsoft.com...
>I recently upgraded my Dell Optiplex GX620 to Vista OS. My H-P Deskjet
>6840
> printer "lost' its connection with the computer. (It worked wirelessly
> before the upgrade from Windows XP.) The printer returns an IP address:
> 169.254.211.9; the Wanadoo (France Telecom) LiveBox router returns an IP
> address: 192.168.168.145. The printer does not "talk" to the router (or
> vice
> versa) even with the Ethernet cable connected. The installation disk that
> came with computer will not install on Vista OS. The driver downloaded
> from
> the h-P site does not install as it cannot find: hpzmsi01.exe.
>
> I've spent more than three hours "chatting" with H-P's technicians. They
> do
> not seem able to solve the problem.
>
> Any ideas?