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View Full Version : AMBIT U10C018 Not holding password change



gritswantd@gmail.com
01-01-09, 11:32 AM
Greetings!

I just has Charter replace my Ambit U100C018.80 with the same exact
model due to network problems. The new moodem works great, but I am
looking to change the default password from "user" to something a
little less um... defaut :-)

I login to the router using the default user/user user/pass combo. I
then go to Tools and then Password and fill in "user" as the old
password, and then for example's sake make my new password
"HappyNY2009". The router then comes back with "STATUS: Changes
Accepted (Password Changed)'. I try to login to the router again but
the new password did not save apparently... I still have to user user/
user to get in. Why isn't the modem recording the new password?

Best,

- gw

gritswantd@gmail.com
01-02-09, 09:46 AM
On Jan 1, 12:32*pm, gritswa...@gmail.com wrote:
> Greetings!
>
> I just has Charter replace my Ambit U100C018.80 with the same exact
> model due to network problems. *The new moodem works great, but I am
> looking to change the default password from "user" to something a
> little less um... defaut :-)
>
> I login to the router using the default user/user user/pass combo. *I
> then go to Tools and then Password and fill in "user" as the old
> password, and then for example's sake make my new password
> "HappyNY2009". *The router then comes back with "STATUS: Changes
> Accepted (Password Changed)'. *I try to login to the router again but
> the new password did not save apparently... I still have to user user/
> user to get in. *Why isn't the modem *recording the new password?
>
> Best,
>
> - gw

OK, according to Charter tech support, the Ambit modems are set to
always
have the user/user username/password combo so the moron techs can
login and troubleshoot whatever problems you may be having. I don't
agree with the fact that we can't change this setting, but I guess
there's not
much else I can do beyond tightening up the security on our access
point.

Just thought I'd share... anyone have any other suggestions or more
importantly, feedback on this decision by Charter?

Best

= gw

$Bill
01-02-09, 01:55 PM
gritswantd@gmail.com wrote:
>
> OK, according to Charter tech support, the Ambit modems are set to
> always
> have the user/user username/password combo so the moron techs can
> login and troubleshoot whatever problems you may be having. I don't
> agree with the fact that we can't change this setting, but I guess
> there's not
> much else I can do beyond tightening up the security on our access
> point.
>
> Just thought I'd share... anyone have any other suggestions or more
> importantly, feedback on this decision by Charter?

Sounds logical to me - now if it were a router we were talking about,
it would be a whole nuther subject. Basically, they own your modem
firmware - the best you can hope for is access to the status pages.