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Andy Baker
06-12-08, 05:49 AM
A customer of ours would like to set up their system so that I can access it
remotely from my PC. I am new to this so don't really have much idea about
where to start. The setup is as follows, I will include all information that
I think is relevant:-
Their server runs Windows Small Business Server 2003 release 2, and has
3 XP Pro clients that are connected to 'our' network. I need to access the
server, and in an ideal world, the clients as well. The server has IP
address 192.168.1.1 and is a DNS server - I think that is the right word -
our clients get their IP addresses from the server.
They have a wired ADSL modem router at their end which is connected to
their other PCs for internet access - their other PCs are not connected to
the server. If the router is also connected to our server, our server and
clients can then access the internet.
Both ends have static IP addresses.
I would like to be able to control their PCs remotely and also send files
backwards / forwards. I would be grateful if anyone could point me in the
right direction - basically the questions are 1) Can it be done with the
existing setup or do I have to purchase additional software / hardware 2)
What do I need to set up on the router and 3) What (if anything) do I need
to set up on the server and on my PC.
I realise that this is a very complex topic, but some pointers would be
appreciated. Thanks in advance.

Andy Baker

Bruce
06-12-08, 09:39 AM
I have been very happy with Logmein Pro and it does not require doing
anything with your router firewall.

https://secure.logmein.com/products/pro/

Bruce

"Andy Baker" <abaker@NOSPAMvanputer.com> wrote in message
news:idydnbNE7uKnZs3VnZ2dnUVZ8sninZ2d@posted.plusnet...
>A customer of ours would like to set up their system so that I can access
>it remotely from my PC. I am new to this so don't really have much idea
>about where to start. The setup is as follows, I will include all
>information that I think is relevant:-
> Their server runs Windows Small Business Server 2003 release 2, and has
> 3 XP Pro clients that are connected to 'our' network. I need to access the
> server, and in an ideal world, the clients as well. The server has IP
> address 192.168.1.1 and is a DNS server - I think that is the right word -
> our clients get their IP addresses from the server.
> They have a wired ADSL modem router at their end which is connected to
> their other PCs for internet access - their other PCs are not connected
> to the server. If the router is also connected to our server, our server
> and clients can then access the internet.
> Both ends have static IP addresses.
> I would like to be able to control their PCs remotely and also send files
> backwards / forwards. I would be grateful if anyone could point me in the
> right direction - basically the questions are 1) Can it be done with the
> existing setup or do I have to purchase additional software / hardware 2)
> What do I need to set up on the router and 3) What (if anything) do I need
> to set up on the server and on my PC.
> I realise that this is a very complex topic, but some pointers would be
> appreciated. Thanks in advance.
>
> Andy Baker
>
>

Andy Baker
06-13-08, 03:02 AM
Hi Bruce

Thanks for the suggestion - I have looked into that but while it would be
and excellent solution for the situation we have at the moment, should we
get more customers requiring the same thing, it would prove expensive, I
think. Unless I can persuade the customer to pay for it, of course.

Andy

"Bruce" <brucenospam@adelphia.net> wrote in message
news:oya4k.42420$MF3.41344@trnddc06...
>I have been very happy with Logmein Pro and it does not require doing
>anything with your router firewall.
>
> https://secure.logmein.com/products/pro/
>
> Bruce
>
> "Andy Baker" <abaker@NOSPAMvanputer.com> wrote in message
> news:idydnbNE7uKnZs3VnZ2dnUVZ8sninZ2d@posted.plusnet...
>>A customer of ours would like to set up their system so that I can access
>>it remotely from my PC. I am new to this so don't really have much idea
>>about where to start. The setup is as follows, I will include all
>>information that I think is relevant:-
>> Their server runs Windows Small Business Server 2003 release 2, and
>> has 3 XP Pro clients that are connected to 'our' network. I need to
>> access the server, and in an ideal world, the clients as well. The server
>> has IP address 192.168.1.1 and is a DNS server - I think that is the
>> right word - our clients get their IP addresses from the server.
>> They have a wired ADSL modem router at their end which is connected to
>> their other PCs for internet access - their other PCs are not connected
>> to the server. If the router is also connected to our server, our server
>> and clients can then access the internet.
>> Both ends have static IP addresses.
>> I would like to be able to control their PCs remotely and also send files
>> backwards / forwards. I would be grateful if anyone could point me in the
>> right direction - basically the questions are 1) Can it be done with the
>> existing setup or do I have to purchase additional software / hardware 2)
>> What do I need to set up on the router and 3) What (if anything) do I
>> need to set up on the server and on my PC.
>> I realise that this is a very complex topic, but some pointers would
>> be appreciated. Thanks in advance.
>>
>> Andy Baker
>>
>>
>
>

Bruce
06-13-08, 09:34 AM
They have a free one you could use when you don't need to do file transfer
or print just remote control.

https://secure.logmein.com/welcome/get_logmein_free/signup.asp

Bruce

"Andy Baker" <abaker@NOSPAMvanputer.com> wrote in message
news:_-2dnWCbFrn3uM_VnZ2dnUVZ8s7inZ2d@posted.plusnet...
> Hi Bruce
>
> Thanks for the suggestion - I have looked into that but while it would be
> and excellent solution for the situation we have at the moment, should we
> get more customers requiring the same thing, it would prove expensive, I
> think. Unless I can persuade the customer to pay for it, of course.
>
> Andy
>
> "Bruce" <brucenospam@adelphia.net> wrote in message
> news:oya4k.42420$MF3.41344@trnddc06...
>>I have been very happy with Logmein Pro and it does not require doing
>>anything with your router firewall.
>>
>> https://secure.logmein.com/products/pro/
>>
>> Bruce
>>
>> "Andy Baker" <abaker@NOSPAMvanputer.com> wrote in message
>> news:idydnbNE7uKnZs3VnZ2dnUVZ8sninZ2d@posted.plusnet...
>>>A customer of ours would like to set up their system so that I can access
>>>it remotely from my PC. I am new to this so don't really have much idea
>>>about where to start. The setup is as follows, I will include all
>>>information that I think is relevant:-
>>> Their server runs Windows Small Business Server 2003 release 2, and
>>> has 3 XP Pro clients that are connected to 'our' network. I need to
>>> access the server, and in an ideal world, the clients as well. The
>>> server has IP address 192.168.1.1 and is a DNS server - I think that is
>>> the right word - our clients get their IP addresses from the server.
>>> They have a wired ADSL modem router at their end which is connected
>>> to their other PCs for internet access - their other PCs are not
>>> connected to the server. If the router is also connected to our server,
>>> our server and clients can then access the internet.
>>> Both ends have static IP addresses.
>>> I would like to be able to control their PCs remotely and also send
>>> files backwards / forwards. I would be grateful if anyone could point me
>>> in the right direction - basically the questions are 1) Can it be done
>>> with the existing setup or do I have to purchase additional software /
>>> hardware 2) What do I need to set up on the router and 3) What (if
>>> anything) do I need to set up on the server and on my PC.
>>> I realise that this is a very complex topic, but some pointers would
>>> be appreciated. Thanks in advance.
>>>
>>> Andy Baker
>>>
>>>
>>
>>
>
>