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View Full Version : why is wireless networking card not recognized after PC turned off ?



Bob
03-08-08, 08:29 AM
Would appreciate any advice available on this embarrassing dilemma...

My family thought I was a hero when I successfully hooked up my DLink WDA
1320 to allow wireless connectivity to our main PC in another room. Every
time I turn off the PC, however, the system does not recognize that the card
is installed anymore - it's simply not in device manager.

Called the DLInk tech support. They suggested I take the card out and
re-insert. Yes, that works but I should not have to do this every time I
turn on the PC.

How to fix this and restore my hero status in eyes of adoring wife and kids?

thanks
bob

Jeff Liebermann
03-08-08, 11:24 AM
"Bob" <tecolote@cox.net> hath wroth:

>My family thought I was a hero when I successfully hooked up my DLink WDA
>1320 to allow wireless connectivity to our main PC in another room. Every
>time I turn off the PC, however, the system does not recognize that the card
>is installed anymore - it's simply not in device manager.

<http://www.dlink.com/products/?pid=475>

>Called the DLInk tech support. They suggested I take the card out and
>re-insert. Yes, that works but I should not have to do this every time I
>turn on the PC.

Can you supply some clues as to what manner of PC this card is
installed? CPU and operating system would be nice. I'll assume a
some kind of desktop running XP SP2.

Right click on "My Computah" on the desktop and select "Properties".
Select the "Device Manager" tab.
Under "View" select "Show hidden devices".

Do you have more than one listing for the DLink WDA-1320?
If so, you get to unintall multiple versions of the driver. This is
usually the result of walking the board through multiple PCI slots
*AND* reinstalling the driver on top of the previous driver.

It's also a bug in some driver installs. I suggest you download the
latest driver from the DLink web pile and use it instead of what came
in the box.

I don't recall if the install requires that you install the drivers
before or after the card is installed in the PC. Whatever it says in
the instructions, do it that way. If necessary, uninstall the driver,
roll back the computer to it's previous state using:
Start -> Programs -> Accessories -> System Tools -> System Restore
to remove any traces of the driver. This is a bit drastic, but easy
enough to do.

--
Jeff Liebermann jeffl@cruzio.com
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558

Bob
03-09-08, 05:19 PM
Appreciate any helpful thoughts on continuing saga on my Athlon 64 XP2.

After installing driver for the DLink WDA 1320, it operates fine until I
turn off the machine twice. The first time I turn it off, the system
recognizes the wireless connection, but the second time the wireless card is
no longer seen by device manager.

Called DLink support. The said try another slot. Again, as with the other
slot, it recognizes the card upon booting twice but third time it does not.

I doubt this is hardware problem. Any ideas why doesn't see the hardware
dependably each time I boot it up?

thx
bob
"Bob" <tecolote@cox.net> wrote in message
news:erxAj.12998$QC.2302@newsfe20.lga...
> Would appreciate any advice available on this embarrassing dilemma...
>
> My family thought I was a hero when I successfully hooked up my DLink WDA
> 1320 to allow wireless connectivity to our main PC in another room. Every
> time I turn off the PC, however, the system does not recognize that the
> card
> is installed anymore - it's simply not in device manager.
>
> Called the DLInk tech support. They suggested I take the card out and
> re-insert. Yes, that works but I should not have to do this every time I
> turn on the PC.
>
> How to fix this and restore my hero status in eyes of adoring wife and
> kids?
>
> thanks
> bob
>

Jeff Liebermann
03-09-08, 07:17 PM
"Bob" <tecolote@cox.net> hath wroth:

>I doubt this is hardware problem. Any ideas why doesn't see the hardware
>dependably each time I boot it up?

Weird. I'm not so sure it's not hardware. Any possibility it's a
heating problem? After it fails to recognize the card, unplug the
machine and let it cool down. Note that I said *UNPLUG* the machine.
The machine has WOL (wake on LAN) which keeps the power applied to all
networking cards even when the power is allegedly turned off.

--
Jeff Liebermann jeffl@cruzio.com
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558

Bob
03-10-08, 12:09 AM
Jeff
good thought but can't be heat - after leaving the machine off all night it
fails to recognize the card in the am
I'll try my luck with tech support again. They will probably ask me again
to try it in a new slot
thx
bob
"Jeff Liebermann" <jeffl@cruzio.com> wrote in message
news:rdv8t39q01i83gcpgcn3976r09g5uudh60@4ax.com...
> "Bob" <tecolote@cox.net> hath wroth:
>
>>I doubt this is hardware problem. Any ideas why doesn't see the hardware
>>dependably each time I boot it up?
>
> Weird. I'm not so sure it's not hardware. Any possibility it's a
> heating problem? After it fails to recognize the card, unplug the
> machine and let it cool down. Note that I said *UNPLUG* the machine.
> The machine has WOL (wake on LAN) which keeps the power applied to all
> networking cards even when the power is allegedly turned off.
>
> --
> Jeff Liebermann jeffl@cruzio.com
> 150 Felker St #D http://www.LearnByDestroying.com
> Santa Cruz CA 95060 http://802.11junk.com
> Skype: JeffLiebermann AE6KS 831-336-2558

Jeff Liebermann
03-10-08, 12:53 AM
"Bob" <tecolote@cox.net> hath wroth:

>good thought but can't be heat - after leaving the machine off all night it
>fails to recognize the card in the am
>I'll try my luck with tech support again. They will probably ask me again
>to try it in a new slot

Note that I didn't say "turned off". I said "unplugged". The network
and wireless PCI cards still have power applied when the machine is
off thanks to the WOL feature. Try pulling the plug for about 5
minutes and see if that helps.

If not, my gut feel is that this is a hardware issue. The problem is
that I can't tell if it's the wireless card or your unspecified
"Athelon 64" motherboard. Check for a BIOS update for the
motherboard. Check if you're using the latest driver from Dlink. If
the BIOS allows configuring the IRQ lines for the various cards, try
setting up the Dlink wireless card on its own IRQ line. If that's not
possible, at least make sure it's not being shared with the video
card.

If possible, try the Dlink card in a different machine. If it repeats
the same problem, then there's definitely a hardware problem on the
card.

Otherwise, I suggest you go shopping for a different PCI card. This
problem is just too weird and unique to be easily solved.

--
Jeff Liebermann jeffl@cruzio.com
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558

P.Schuman
03-22-08, 10:33 PM
Jeff Liebermann wrote:
> "Bob" <tecolote@cox.net> hath wroth:
>
>> good thought but can't be heat - after leaving the machine off all
>> night it fails to recognize the card in the am
>> I'll try my luck with tech support again. They will probably ask me
>> again to try it in a new slot
>
> Note that I didn't say "turned off". I said "unplugged". The network
> and wireless PCI cards still have power applied when the machine is
> off thanks to the WOL feature. Try pulling the plug for about 5
> minutes and see if that helps.
>
> If not, my gut feel is that this is a hardware issue. The problem is
> that I can't tell if it's the wireless card or your unspecified
> "Athelon 64" motherboard. Check for a BIOS update for the
> motherboard. Check if you're using the latest driver from Dlink. If
> the BIOS allows configuring the IRQ lines for the various cards, try
> setting up the Dlink wireless card on its own IRQ line. If that's not
> possible, at least make sure it's not being shared with the video
> card.
>
> If possible, try the Dlink card in a different machine. If it repeats
> the same problem, then there's definitely a hardware problem on the
> card.
>
> Otherwise, I suggest you go shopping for a different PCI card. This
> problem is just too weird and unique to be easily solved.
>
> --
I hate it when people don't come back and say how things went....
It's like reading a book, with some of the pages ripped out -