can't get DSL installed

[laurel]

Hello, I would love your suggestions.

I have a 5 year old computer running Windows ME. Have never had Internet access on it before. Got Verizon DSL. Modem is installed correctly & they say the line is good but it will not connect. Have spent a couple of hours on the phone with their tech support.

1) 1st guy said it was somethiing about the "winsock", something is blocking the connection, I should call the computer manufacturer

2) 2nd guy said it was Norton AntiVirus. I disabled it but that didn't work. He said I should call Norton. Norton is always busy or you have to pay $3.50 per minute. I uninstalled it but still no joy. I might pay & see if they can do anything about, but thought I would do some research on my own first. (From my office computer!)

Any ideas? Thanks!

[wild_bill]

Windows ME sucks so bad I wouldn't bother with it any more.

1.) Revert computer to Windows 98 Second Edition. Crude but effective.
2.) Upgrade to Windows 2000. You should be able to find it real cheap.

I upgraded daughter's PC to Windows 2000 and all my problems went poof.
It runs OK. I got it real cheap at a computer show (like $20). I know its out of date, but so is your hardware. Daughter's was too. It was the best I could do with the $$ on hand.

ME is really bad. I would strongly suggest above 2 fixes. Worked for me.