PDA

View Full Version : Cannot uninstall old Netgear wireless card drivers. Driving me crazy...



jalexthomas@gmail.com
06-04-06, 12:14 PM
A little help...

I am trying to upgrade the drivers for the wireless network card in my
laptop. The laptop is running WinXP Home and the card is a Netgear
WG511T 108 MBPS card (see
http://www.netgear.com/products/details/WG511T.php). I went to
Netgear's site and downloaded the new drivers, but I cannot seem to
remove the old drivers. I attempted to do so several ways: (1) first I
tried to follow the instructions on Netgear's site, which simply direct
you to Select Start > Programs > WG511T Smart Wizard > Uninstall
NETGEAR WG511T Software. Unfortunately, that shortcut does not exist.
(2) Failing that, I went to Windows Add/Remove programs and attempted
to remove the card drivers; the card is listed in Add/Remove, and when
I select "Remove," and appears to perform the operation, but the card
is still present in the list after I remove, restart, etc. This
happens whether the card is physicaly present in the laptop or not.
(3) Failing that, I just ran the new driver install program, but this
cues up a dialog that says "The existing WG511T software will be
uninstalled..." When I run this, it alos appears to go through the
motions of uninstalling the drivers, and it even states "Uninstallation
was successful!" when it finishes, but this actually has no effect --
the dirvers, software, etc are all still present, and no matter how
many times I restart, remove the card, etc, when I attempt to install
the new drivers I get the same "The existing WG511T software will be
uninstalled..." The new drivers/software never get installed. I even
checked in the software "about" menu, and it staunchly clings to the
old version.

How do I get these old drivers off my system?!!

John Navas
06-05-06, 01:51 PM
[POSTED TO alt.internet.wireless - REPLY ON USENET PLEASE]

In <1149441246.999509.197700@g10g2000cwb.googlegroups.com> on 4 Jun 2006
10:14:07 -0700, jalexthomas@gmail.com wrote:

>A little help...
>
>I am trying to upgrade the drivers for the wireless network card in my
>laptop. The laptop is running WinXP Home and the card is a Netgear
>WG511T 108 MBPS card (see
>http://www.netgear.com/products/details/WG511T.php). I went to
>Netgear's site and downloaded the new drivers, but I cannot seem to
>remove the old drivers. I attempted to do so several ways: (1) first I
>tried to follow the instructions on Netgear's site, which simply direct
>you to Select Start > Programs > WG511T Smart Wizard > Uninstall
>NETGEAR WG511T Software. Unfortunately, that shortcut does not exist.
>(2) Failing that, I went to Windows Add/Remove programs and attempted
>to remove the card drivers; the card is listed in Add/Remove, and when
>I select "Remove," and appears to perform the operation, but the card
>is still present in the list after I remove, restart, etc. This
>happens whether the card is physicaly present in the laptop or not.
>(3) Failing that, I just ran the new driver install program, but this
>cues up a dialog that says "The existing WG511T software will be
>uninstalled..." When I run this, it alos appears to go through the
>motions of uninstalling the drivers, and it even states "Uninstallation
>was successful!" when it finishes, but this actually has no effect --
>the dirvers, software, etc are all still present, and no matter how
>many times I restart, remove the card, etc, when I attempt to install
>the new drivers I get the same "The existing WG511T software will be
>uninstalled..." The new drivers/software never get installed. I even
>checked in the software "about" menu, and it staunchly clings to the
>old version.
>
>How do I get these old drivers off my system?!!


Reinstall the *old* drivers, then immediately uninstall them.

--
Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>

jalexthomas@gmail.com
06-06-06, 12:04 PM
I will give that a shot, thanks -- and I will post the result.

sgzirynx
06-13-06, 01:08 PM
I'm very interested in the outcome of this thread/problem, as my sister and brother-in-law both have this very same problem with their laptops (both Toshibas, if that makes any difference) using Netgear WG511T cards, and I am trying to help them resolve this, in an effort to upgrade their Netgear software/drivers.

The uninstall utility referenced in the Netgear instructions is not present in the Start/Programs menu. I am also unable to remove the software/drivers by means of the Add/Remove Programs Control Panel.

I have been able to upgrade the Software/Drivers via the Hardware/Drivers/Upgrade Driver panel, but the Netgear 'Smart Utility' (not that smart, if it cannot be uninstalled!) remains the old one that was installed a couple of years ago.

I have tried re-installing/repairing the original Software/Drivers, before trying to uninstall, but this does not yield any positive outcome.

Like the original poster said, this is driving me crazy!!!!!

Thanks in advance for any assistance.

herfri
07-30-06, 01:41 PM
Has anyone tried getting ANY help from Netgear for this problem? Its driving me nuts! I cannot get the wireless device to work at all now! Its all screwed up! Thanks alot!

lwelsh
12-12-06, 08:08 AM
Did you finally resolve this problem. If you did can you let me now how as I have the same proble.




A little help...

I am trying to upgrade the drivers for the wireless network card in my
laptop. The laptop is running WinXP Home and the card is a Netgear
WG511T 108 MBPS card (see
http://www.netgear.com/products/details/WG511T.php). I went to
Netgear's site and downloaded the new drivers, but I cannot seem to
remove the old drivers. I attempted to do so several ways: (1) first I
tried to follow the instructions on Netgear's site, which simply direct
you to Select Start > Programs > WG511T Smart Wizard > Uninstall
NETGEAR WG511T Software. Unfortunately, that shortcut does not exist.
(2) Failing that, I went to Windows Add/Remove programs and attempted
to remove the card drivers; the card is listed in Add/Remove, and when
I select "Remove," and appears to perform the operation, but the card
is still present in the list after I remove, restart, etc. This
happens whether the card is physicaly present in the laptop or not.
(3) Failing that, I just ran the new driver install program, but this
cues up a dialog that says "The existing WG511T software will be
uninstalled..." When I run this, it alos appears to go through the
motions of uninstalling the drivers, and it even states "Uninstallation
was successful!" when it finishes, but this actually has no effect --
the dirvers, software, etc are all still present, and no matter how
many times I restart, remove the card, etc, when I attempt to install
the new drivers I get the same "The existing WG511T software will be
uninstalled..." The new drivers/software never get installed. I even
checked in the software "about" menu, and it staunchly clings to the
old version.

How do I get these old drivers off my system?!!

slorandy
05-23-07, 01:43 AM
I have exactly the same problem. And to make it worse I thought I downloaded the driver for my WG511T wireless card, but it was the WG511. Now I have both on my system and neither Netgears uninstall & Add/Remove program will remove them. Very unprofessional on Netgears part.

nojo608
06-18-07, 04:00 AM
I have exactly the same problem. And to make it worse I thought I downloaded the driver for my WG511T wireless card, but it was the WG511. Now I have both on my system and neither Netgears uninstall & Add/Remove program will remove them. Very unprofessional on Netgears part.


I am having EXACTLY the same problem and receiving countless error messages regarding the WPN511's operation.

Has ANYBODY learnt how to get the blasted software off, so I can attempt a re-instal please?

Thank you.

tonyg1717
08-15-07, 03:17 PM
this is a year long thread and STILL Netgear has no solution in place but to pay them for support. I am thinking of LinkSys company for my future wifi needs. My company has already reviewed this thread and determined Netgear is a flawed device and are not recommending it for our 200+ customers.

rdpratt
08-30-07, 09:10 PM
I have the exact same problem that was described by another very frustrated
user. I Can NOT successfully uninstall the software for my WN511T wireless adapter. It goes thru the motions but never really uninstalls it. Does ANYONE have a solution ??????????????????/

Dick

stingwray
09-16-07, 05:59 PM
after using the uninstall to delete the installation, go to the drivers folder and manually delete the driver. then reinstall. worked fine for me after all other options failed. note: this was to delete the drivers for a netgear MA111 811b wireless adapter. Good luck.

joann775
04-16-08, 11:33 PM
I am having the same problem of removing the old drivers off my lap top, I've tried several different ways such as using the smart wizard, control panel and uninstalling programs, going to the netgear website but nothing seems to help. Just going through the motions that say they are being uninstalled but that is not the case. Any suggestions out there???

THANKS, JOANN

dcara
09-27-09, 05:56 PM
My husband just did it.
Restart your computer and while it is loading click Function 8. Go to safe mode & let your computer load. (screen will look a little different.)
Then right click on your "start" button, click "Explore", and open all folders until you find your netgear folder. You can delete it all in safe mode. It felt wonderful - it is a pesky file.
Then restart your computer & let it load normal. After "uninstall" the remaining Netgear residue and then empty your trashcan. All gone.

rzh8hp
12-05-09, 11:40 PM
I had a similar problem with Netgear WG511v1 adapter and this is what I did after numerous attempts:


You would be at this stage after numerous uninstalls had failed

Reboot and press F8 - choose SAFE MODE

Delete all files in C:\Program Files\Netgear and delete a File in C:\Windows\Utility\WG511WLU.exe

Reboot as per normal and you will notice under Add/Remove Program the pesky Netgear would still be there

Download "CCLEANER" from http://www.ccleaner.com

Click on the Tools option and Remove the entry "NETGEAR ..." entry and also any reference to NETGEAR in the registry settings

The program should have been removed for good!