View Full Version : Netgear WGR614

12-28-04, 11:08 PM
Just a note for anyone with or considering purchasing one of these routers.

Last month I was looking at my router on the desk and touched it. It felt VERY warm, but I didn't think much about it.

I noticed the other day that I lost connectivity to all of the LAN slots. All my wireless connections were fine. I just rebooted no problem.

Well, today, I lost all connectivity to it. I picked up the router and had to put it down because it was so hot! I unplugged it, and let it cool down. I rebooted it and it worked fine. But, obviously I got heat issues with it. It's 1 year and 1 month old.

I called Netgear. Three year warranty on the router. I STILL had to go through the whole Level 1 tech BS with them. But, they said, yeah I got some heat issues. The CSR wasn't very fluent in English, but he was very nice. I have to RMA it back, so I'll be routerless for about 2 weeks.

Overall, I've been happy with this router. I'm just not impressed with having to return it after only 1 year. The customer support was average. The router is easy to set up and hasn't had any issue till now.

I did ask the CSR if there was any known issues with this router and overheating. He kind of "skirted" the question but did admit some heat issues exist once and a while with their routers.

Just a story to educate others.

10-05-05, 07:24 AM
I picked up my router one day and it nearly burned my hand. Serious heat issues to say the least. However, I began to keep my WGR614 on it's side (if the lines represent the view of the router from the front it looks like "||" instead of "=") so that there is more surface area exposed to circulating air, and this has greatly reduced the heat problems with the router.

It also seems to be related to the wireless functionality, I haven't had too many issues when running strictly on the hard-wired lan.

Nancy McAleavey
10-06-05, 04:42 PM
Mine runs warm too, but I don't think it's that bad. I propped it on an angle on a shelf so air gets on all sides of it. That seems to help.

Woe to me the day when I have to call them again. I've had enough adventures with "Bangalore Bob", thank you.

10-08-05, 10:54 AM
Got one of these (replaced my Belkin B router) and I do have some problems with it (did upgrade to the newer fireware) - it does get warm but not much of a heating issue (leave mine vertical to save space along with my cable modem and VoIP thing)

The wireless range isnt good at all and my dad's laptop loses connection every once in a while even though its only in the next room. My wireless printer doesnt seem to work wirelessly with this router (worked fine with the Belkin) even though its only a few feet away

Had a Belkin G router but gave it to a cousin, gave another WGR614 I had (free after rebate) to another cousin. Will go back to using the Belkin B one to see if everything works fine on there or buy a better G router